{"id":1107,"date":"2018-11-29T00:00:22","date_gmt":"2018-11-29T00:00:22","guid":{"rendered":"https:\/\/www.e-sales.jp\/eigyo-labo\/%e7%9b%ae%e6%a8%99%e9%81%94%e6%88%90%e3%81%ab%e9%87%8d%e8%a6%81%ef%bc%81kpi%e7%ae%a1%e7%90%86%e3%81%a8%e3%81%af%ef%bc%9f-1107"},"modified":"2025-12-08T11:20:29","modified_gmt":"2025-12-08T02:20:29","slug":"kpimanagement","status":"publish","type":"post","link":"https:\/\/www.e-sales.jp\/eigyo-labo\/kpimanagement-1107","title":{"rendered":"KPI\u3068\u306f\uff1f\u6307\u6a19\u306e\u8a2d\u5b9a\u65b9\u6cd5\u3068\u30b3\u30c4\u3001\u4e8b\u4f8b\u3001KGI\u3068\u306e\u9055\u3044\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac"},"content":{"rendered":"\n<p>KPI\uff08\u30b1\u30fc\u30d4\u30fc\u30a2\u30a4\uff09\u3068\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u3067\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u3001\u9054\u6210\u306e\u5ea6\u5408\u3044\u3092\u5b9a\u91cf\u7684\u306b\u8a55\u4fa1\u3059\u308b\u6307\u6a19\u306e\u3053\u3068\u3067\u3059\u3002KPI\u306e\u610f\u5473\u3084\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u65b9\u6cd5\u3092\u6b63\u3057\u304f\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u300c\u76ee\u6a19\u304c\u898b\u3048\u308b\u5316\u3055\u308c\u308b\u300d\u300c\u884c\u52d5\u304c\u660e\u78ba\u306b\u306a\u308b\u300d\u306a\u3069\u3001\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u5f97\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u3057\u3001KPI\u3092\u9069\u5207\u306b\u8a2d\u5b9a\u3059\u308b\u305f\u3081\u306b\u306f\u3001KGI\u3084KSF\u3068\u306e\u95a2\u9023\u6027\u3092\u6b63\u3057\u304f\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002\u307e\u305f\u3001SMART\u306e\u6cd5\u5247\u3092\u6d3b\u7528\u3059\u308b\u3068\u3088\u308a\u52b9\u679c\u7684\u306aKPI\u304c\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u8a18\u4e8b\u3067\u306fKPI\u306e\u6b63\u3057\u3044\u610f\u5473\u3084\u3001KGI\u3084KFS\u3068\u306e\u9055\u3044\u3001SMART\u306e\u6cd5\u5247\u3092\u6d3b\u7528\u3057\u305fKPI\u306e\u5177\u4f53\u7684\u306a\u8a2d\u5b9a\u65b9\u6cd5\u304b\u3089\u9054\u6210\u307e\u3067\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"post_add_banner\">\n<a href=\"\/form\/form_kpi.html\" target=\"_blank\" rel=\"noopener\">\n<img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2025\/04\/sb_bnr_kpi_1200x628.jpg\" alt=\"\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\">\n<\/a>\n<\/div>\n\n\n\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">\u3053\u306e\u30da\u30fc\u30b8\u306e\u30b3\u30f3\u30c6\u30f3\u30c4<\/p><ul class=\"toc_list\"><li><a href=\"#KPI\">KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3068\u306f<\/a><\/li><li><a href=\"#KPIKGIKSFOKR\">KPI\u3068KGI\u30fbKSF\u30fbOKR\u306e\u9055\u3044<\/a><\/li><li><a href=\"#KPI3\">KPI\u8a2d\u5b9a\u306e3\u3064\u306e\u624b\u9806<\/a><\/li><li><a href=\"#KPI4\">KPI\u8a2d\u5b9a\u30fb\u7ba1\u7406\u306e4\u3064\u306e\u30b3\u30c4<\/a><\/li><li><a href=\"#KPI4-2\">KPI\u5c0e\u5165\u306e4\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#KPI-2\">KPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3068\u306f<\/a><\/li><li><a href=\"#KPI-3\">\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3051\u308bKPI\u306e\u4f7f\u7528\u4f8b<\/a><\/li><li><a href=\"#KPI-4\">\u3010\u4f01\u696d\u5225\u3011KPI\u6d3b\u7528\u306e\u6210\u529f\u4e8b\u4f8b<\/a><\/li><li><a href=\"#KPI-5\">KPI\u8a2d\u5b9a\u3067\u30d3\u30b8\u30cd\u30b9\u6210\u9577\u3092\u52a0\u901f<\/a><\/li><\/ul><\/div>\n<h2 class=\"wp-block-heading\" id=\"c1\"><span id=\"KPI\">KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3068\u306f<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"721\" src=\"\/eigyo-labo\/wp-content\/uploads\/2015\/07\/150729_mv-1024x721.jpg\" alt=\"KPI - Key Performance Indicator\" class=\"wp-image-557\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/07\/150729_mv-1024x721.jpg 1024w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/07\/150729_mv-300x211.jpg 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/07\/150729_mv-1140x803.jpg 1140w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/07\/150729_mv-768x541.jpg 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/07\/150729_mv-71x51.jpg 71w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/07\/150729_mv-256x180.jpg 256w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/07\/150729_mv-304x214.jpg 304w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/07\/150729_mv.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>KPI\u306f\u300cKey Performance Indicator\u300d\u3092\u7565\u3057\u305f\u8a00\u8449\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\u300d\u3084\u300c\u91cd\u8981\u9054\u6210\u5ea6\u6307\u6a19\u300d\u306a\u3069\u3068\u8a33\u3055\u308c\u307e\u3059\u3002\u76ee\u6a19\u306e\u9054\u6210\u5ea6\u3092\u56f3\u308b\u305f\u3081\u306e\u4e2d\u9593\u6307\u6a19\u306e\u3053\u3068\u3067\u3001\u9031\u6b21\u3084\u6708\u6b21\u3001\u56db\u534a\u671f\u306a\u3069\u4e00\u5b9a\u671f\u9593\u3054\u3068\u306b\u8a2d\u7f6e\u3055\u308c\u308b\u3053\u3068\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3092\u6319\u3052\u308b\u3068\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u6700\u7d42\u76ee\u6a19\uff1a\u904b\u55b6\u3059\u308bWeb\u30b5\u30a4\u30c8\u306e\u58f2\u4e0a\u309210\uff05\u4f38\u3070\u3059\u3011<br>\nKPI\u4f8b\uff1a\u300c3\u30ab\u6708\u3067\u6708\u9593PV\u6570\u309210\u4e07\u306b\u3059\u308b\u300d\u300c\u3007\u6708\u307e\u3067\u306b\u30e1\u30eb\u30de\u30ac\u767b\u9332\u7387\u30925\uff05\u306b\u3059\u308b\u300d<\/strong><\/p>\n\n\n\n<p>KPI\u306f\u3001\u76ee\u6a19\u306e\u5185\u5bb9\u3084\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u9069\u5207\u306a\u3082\u306e\u3092\u8a2d\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001\u5404KPI\u3092\u6570\u5024\u5316\u30fb\u8996\u899a\u5316\u3057\u3066\u9054\u6210\u7387\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u3092KPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3068\u547c\u3073\u3001\u591a\u304f\u306e\u4f01\u696d\u3067\u5c0e\u5165\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">KPI\u8a2d\u5b9a\u306e\u91cd\u8981\u6027<\/h3>\n\n\n\n<p>\u4f01\u696d\u3084\u90e8\u7f72\u304c\u63b2\u3052\u308b\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u306f\u3001KPI\u8a2d\u5b9a\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002KPI\u306f\u3001\u76ee\u6a19\u9054\u6210\u307e\u3067\u306e\u9053\u306e\u308a\u3092\u793a\u3059\u9053\u3057\u308b\u3079\u306e\u3088\u3046\u306a\u5b58\u5728\u3060\u304b\u3089\u3067\u3059\u3002\u76ee\u6a19\u3092\u63b2\u3052\u308b\u3060\u3051\u3067\u306f\u4f55\u3092\u3069\u306e\u3088\u3046\u306b\u9032\u3081\u308c\u3070\u3088\u3044\u304b\u5206\u304b\u308a\u3065\u3089\u3044\u305f\u3081\u3001\u6307\u6a19\u3068\u3057\u3066KPI\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u300c\u5e74\u9593\u58f2\u4e0a1000\u4e07\u5186\u300d\u3068\u3044\u3046\u76ee\u6a19\u3092\u63b2\u3052\u305f\u3068\u3057\u307e\u3057\u3087\u3046\u3002\u3082\u3057KPI\u304c\u6c7a\u307e\u3063\u3066\u3044\u306a\u3051\u308c\u3070\u3001\u6708\u3054\u3068\u3084\u56db\u534a\u671f\u3054\u3068\u306b\u58f2\u4e0a\u3092\u632f\u308a\u8fd4\u3063\u3066\u3082\u3001\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u3066\u9806\u8abf\u306b\u9032\u3093\u3067\u3044\u308b\u306e\u304b\u3069\u3046\u304b\u5224\u65ad\u304c\u3064\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001KPI\u3068\u3057\u3066\u300c\u6708\u9593\u65b0\u898f\u6848\u4ef6\u7372\u5f97\u657010\u4ef6\u4ee5\u4e0a\u300d\u300c\u30ea\u30d4\u30fc\u30c8\u738730\uff05\u300d\u306a\u3069\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u308c\u3070\u3001\u4eee\u306b\u6708\u9593\u306e\u65b0\u898f\u6848\u4ef6\u7372\u5f97\u6570\u304c7\u4ef6\u3060\u3063\u305f\u5834\u5408\u3001\u4eca\u306e\u30da\u30fc\u30b9\u3067\u306f\u9054\u6210\u304c\u96e3\u3057\u3044\u3068\u306e\u5224\u65ad\u304c\u53ef\u80fd\u3067\u3059\u3002\u65b0\u898f\u6848\u4ef6\u306e\u7372\u5f97\u6570\u3092\u5897\u3084\u3059\u6539\u5584\u7b56\u3092\u691c\u8a0e\u3059\u308b\u306a\u3069\u3001\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u3066\u65e9\u3081\u306b\u8ecc\u9053\u4fee\u6b63\u3092\u56f3\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u4f55\u3092\u3059\u3079\u304d\u304b\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u7121\u99c4\u306e\u306a\u3044\u884c\u52d5\u8a08\u753b\u3092\u7acb\u3066\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u65e5\u3005\u306e\u6d3b\u52d5\u3092\u5b9a\u91cf\u7684\u306b\u8a55\u4fa1\u3067\u304d\u3001\u5ba2\u89b3\u7684\u306b\u9032\u6357\u3092\u5224\u65ad\u3059\u308b\u305f\u3081\u306b\u3001KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u975e\u5e38\u306b\u91cd\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"post_add_banner\">\n<a href=\"\/form\/form_kpi.html\" target=\"_blank\" rel=\"noopener\">\n<img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2025\/04\/sb_bnr_kpi_1200x628.jpg\" alt=\"\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\">\n<\/a>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPIKGIKSFOKR\">KPI\u3068KGI\u30fbKSF\u30fbOKR\u306e\u9055\u3044<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"560\" src=\"\/eigyo-labo\/wp-content\/uploads\/2025\/02\/labo_1107_001.png\" class=\"wp-image-22019\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2025\/02\/labo_1107_001.png 728w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2025\/02\/labo_1107_001-300x231.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2025\/02\/labo_1107_001-234x180.png 234w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/figure>\n\n\n\n<p>KPI\u306f\u3001\u76ee\u6a19\u3092\u9054\u6210\u3092\u3059\u308b\u4e0a\u3067\u306e\u4e2d\u9593\u76ee\u6a19\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u300cKGI\u300d\u300cKSF\u300d\u300cOKR\u300d\u3092\u8a2d\u5b9a\u3057\u3066\u3001\u3088\u308a\u660e\u78ba\u306a\u30d7\u30ed\u30bb\u30b9\u3092\u8a2d\u8a08\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u3001\u5404\u6307\u6a19\u3092\u88dc\u5b8c\u3059\u308b\u95a2\u4fc2\u6027\u306b\u3042\u308b\u300cKGI\u300d\u300cKSF\u300d\u300cOKR\u300d\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">KGI\u3068\u306f<\/h3>\n\n\n\n<p><a href=\"\/eigyo-labo\/?p=5969\" target=\"_blank\" rel=\"noreferrer noopener\">KGI\uff08\u30b1\u30fc\u30b8\u30fc\u30a2\u30a4\uff09<\/a>\u3068\u306f\u3001\u300cKey Goal Indicator\uff08\u30ad\u30fc\u30b4\u30fc\u30eb\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\uff09\u300d\u306e\u7565\u79f0\u3067\u3001\u300c\u91cd\u8981\u76ee\u6a19\u9054\u6210\u6307\u6a19\u300d\u3068\u3082\u547c\u3070\u308c\u3066\u3044\u307e\u3059\u3002KPI\u304c\u5404\u30d7\u30ed\u30bb\u30b9\u306e\u76ee\u6a19\u9054\u6210\u306e\u4e2d\u9593\u6307\u6a19\u3067\u3042\u308b\u306e\u306b\u5bfe\u3057\u3001KGI\u306f\u305d\u308c\u3092\u7dcf\u62ec\u3057\u305f\u6700\u7d42\u7684\u306a\u6307\u6a19\u3001\u3064\u307e\u308a\u6700\u7d42\u30b4\u30fc\u30eb\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>KGI\u306e\u5177\u4f53\u4f8b\u3068\u3057\u3066\u306f\u3001\u300c\u58f2\u4e0a\u9ad8\u300d\u300c\u5229\u76ca\u7387\u300d\u300c\u6210\u7d04\u4ef6\u6570\u300d\u306a\u3069\u3001\u5ba2\u89b3\u7684\u306b\u6570\u5024\u5316\u3067\u304d\u308b\u3082\u306e\u304c\u8a72\u5f53\u3057\u307e\u3059\u3002\u4f01\u696d\u3084\u4e8b\u696d\u304c\u8a2d\u5b9a\u3059\u308b\u6700\u7d42\u76ee\u6a19\u306b\u3042\u305f\u308b\u305f\u3081\u3001\u66d6\u6627\u306a\u6307\u6a19\u3067\u306f\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002\u6210\u679c\u3092\u516c\u5e73\u306b\u5224\u65ad\u3067\u304d\u308b\u3088\u3046\u3001\u300c\u6642\u671f\u300d\u3084\u300c\u5177\u4f53\u7684\u306a\u6570\u5024\u300d\u3067\u8a2d\u5b9a\u3057\u3001\u660e\u78ba\u306a\u5224\u65ad\u57fa\u6e96\u3092\u8a2d\u3051\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>KGI\u306e\u8a73\u7d30\u306f<a href=\"\/eigyo-labo\/?p=5969\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089\u306e\u8a18\u4e8b<\/a>\u3067\u3082\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">KSF\u3068\u306f<\/h3>\n\n\n\n<p><a href=\"\/eigyo-labo\/kpi-545\" target=\"_blank\" rel=\"noreferrer noopener\">KSF\uff08\u30b1\u30fc\u30a8\u30b9\u30a8\u30d5\uff09<\/a>\u3068\u306f\u3001\u300cKey Success Factor\uff08\u30ad\u30fc\u30b5\u30af\u30bb\u30b9\u30d5\u30a1\u30af\u30bf\u30fc\uff09\u300d\u306e\u7565\u79f0\u3067\u3001\u300c\u4e3b\u8981\u6210\u529f\u8981\u56e0\uff08\u30b4\u30fc\u30eb\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u8981\u56e0\uff09\u300d\u3068\u547c\u3070\u308c\u3066\u304a\u308a\u3001\u4e8b\u696d\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u5fc5\u8981\u6761\u4ef6\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7d4c\u55b6\u6226\u7565\u3084\u4e8b\u696d\u8a08\u753b\u3092\u7b56\u5b9a\u3059\u308b\u969b\u306f\u3001\u5e02\u5834\u3084\u7af6\u5408\u306e\u52d5\u5411\u306a\u3069\u300c\u5916\u7684\u74b0\u5883\u300d\u306e\u5206\u6790\u3068\u3001\u81ea\u793e\u306e\u5f37\u307f\u306a\u3069\u306e\u300c\u5185\u7684\u74b0\u5883\u300d\u306e\u5206\u6790\u3092\u7167\u3089\u3057\u5408\u308f\u305b\u3066\u3001\u591a\u89d2\u7684\u306b\u6226\u7565\u3092\u7acb\u3066\u3066\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3057\u307e\u3059\u3002KPI\u306f\u76ee\u6a19\u306b\u5bfe\u3059\u308b\u9054\u6210\u306e\u6570\u5024\u6307\u6a19\u3067\u3042\u308b\u306e\u306b\u5bfe\u3057\u3001KSF\u306f\u76ee\u6a19\u9054\u6210\u306e\u305f\u3081\u306b\u300c\u4f55\u3092\u3059\u308b\u304b\u300d\u3092\u8868\u3059\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>KSF\u3067\u8a2d\u5b9a\u3055\u308c\u308b\u5177\u4f53\u4f8b\u306b\u306f\u300c\u898f\u6a21\u300d\u300c\u6280\u8853\u529b\u300d\u300c\u9867\u5ba2\u5bfe\u5fdc\u300d\u300c\u30d6\u30e9\u30f3\u30c9\u529b\u300d\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u304c\u3001\u7af6\u4e89\u69cb\u9020\u306e\u5909\u5316\u306b\u3088\u308aKSF\u306e\u8981\u7d20\u3082\u5909\u5316\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u300c\u6210\u529f\u306e\u9375\u3092\u63e1\u308b\u8981\u7d20\u300d\u3068\u3057\u3066\u3001\u5e02\u5834\u306e\u5909\u5316\u306b\u5fdc\u3058\u3066KSF\u3092\u7d5e\u308a\u8fbc\u3080\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u540c\u7fa9\u8a9e\u3068\u3057\u3066\u3001\u91cd\u8981\u6210\u529f\u8981\u56e0\u3092\u610f\u5473\u3059\u308bCSF\uff08\u30b7\u30fc\u30a8\u30b9\u30a8\u30d5\uff09\u300cCritical Success Factor\uff08\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u30b5\u30af\u30bb\u30b9\u30d5\u30a1\u30af\u30bf\u30fc\uff09\u300d\u304c\u6319\u3052\u3089\u308c\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>KSF\u306e\u8a73\u7d30\u306f<a href=\"\/eigyo-labo\/ksf-545\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089\u306e\u8a18\u4e8b<\/a>\u3067\u3082\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">OKR\u3068\u306f<\/h3>\n\n\n\n<p>OKR\uff08\u30aa\u30fc\u30b1\u30fc\u30a2\u30fc\u30eb\uff09\u306f\u300cObjectives and Key Result\u300d\u306e\u7565\u79f0\u3067\u3001\u300c\u76ee\u6a19\u3068\u4e3b\u306a\u7d50\u679c\u300d\u3092\u6307\u3057\u307e\u3059\u3002Objectives\uff08\u76ee\u7684\uff09\u3068Key Result\uff08\u4e3b\u8981\u306a\u7d50\u679c\uff09\u3092\u8a2d\u5b9a\u3057\u3066\u3001\u9054\u6210\u5ea6\u5408\u3044\u3092\u5b9a\u91cf\u7684\u306b\u5224\u65ad\u3059\u308b\u6307\u6a19\u306e\u3053\u3068\u3067\u3001KPI\u3068\u4f3c\u305f\u610f\u5473\u304c\u3042\u308a\u4f75\u7528\u3055\u308c\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u306f\u7d44\u7e54\u304c\u78ba\u5b9f\u306b\u30b4\u30fc\u30eb\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u76ee\u6a19\u3067\u3042\u308a\u3001100\uff05\u9054\u6210\u3059\u308b\u3053\u3068\u3092\u524d\u63d0\u3068\u3059\u308b\u4e00\u65b9\u3001OKR\u306f\u500b\u4eba\u306b\u5bfe\u3057\u3066\u8a2d\u5b9a\u3055\u308c\u3001\u300c\u5168\u529b\u3067\u6253\u3061\u8fbc\u3093\u3067\u3082100%\u306e\u9054\u6210\u306f\u96e3\u3057\u3044\u76ee\u6a19\u8a2d\u5b9a\u300d\u306b\u306a\u308b\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u306f\u3001\u500b\u4eba\u306b\u5bfe\u3057\u3066\u30ae\u30ea\u30ae\u30ea\u5c4a\u304f\u304b\u5c4a\u304b\u306a\u3044\u6240\u3092\u76ee\u6a19\u3068\u3059\u308b\u3053\u3068\u3067\u3001\u305d\u306e\u4eba\u306e\u3088\u308a\u9ad8\u3044\u6210\u9577\u3092\u4fc3\u3059\u72d9\u3044\u304c\u3042\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/PaQNJIaXPbdg2mVDtCadDutGsAMKh62gqmXQ5YwOld6mFaafSboRvAhObuQzvXBtTzPWtyMccV7aEENumAZNuaKBtzotIjWXPVUiLK5Uip_9rotbKhqElWxBtl7Xq_dvcWL1MdDEKYKuMgx4cdiM7QEA6pAfNDB3s8xipEF2AL6vMYykjQ4\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI3\">KPI\u8a2d\u5b9a\u306e3\u3064\u306e\u624b\u9806<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2025\/12\/catch_img_3684_14018_02.png\" \/><\/figure>\n\n\n\n<p>KPI\u306e\u8a2d\u5b9a\u306e\u624b\u9806\u306f\u3001\u6b21\u306e3\u30b9\u30c6\u30c3\u30d7\u306b\u5206\u3051\u3089\u308c\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u3092\u9806\u756a\u306b\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>KGI\uff08\u6700\u7d42\u7684\u306a\u30b4\u30fc\u30eb\uff09\u3092\u8a2d\u5b9a\u3059\u308b<\/strong><\/h3>\n\n\n\n<p>\u307e\u305a\u306f\u3001\u6700\u7d42\u76ee\u6a19\u3067\u3042\u308bKGI\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u300c\u58f2\u4e0a\u9ad8\u300d\u300c\u7c97\u5229\u76ca\u300d\u300c\u55b6\u696d\u5229\u76ca\u300d\u3092\u6307\u6a19\u306b\u8a2d\u5b9a\u3059\u308b\u30b1\u30fc\u30b9\u304c\u4e00\u822c\u7684\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u300c\u58f2\u4e0a\u9ad8\u300d\u3092KGI\u306b\u8a2d\u5b9a\u3059\u308b\u5834\u5408\uff1a\u5f93\u696d\u54e1\u5168\u54e1\u306b\u308f\u304b\u308a\u3084\u3059\u304f\u3001\u76ee\u6a19\u8a2d\u5b9a\u304c\u6d78\u900f\u3057\u3084\u3059\u3044<\/li><li>\u300c\u7c97\u5229\u76ca\u300d\u3092KGI\u306b\u8a2d\u5b9a\u3059\u308b\u5834\u5408\uff1a\u30b3\u30b9\u30c8\u306e\u6982\u5ff5\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u539f\u4fa1\u3068\u4ed8\u52a0\u4fa1\u5024\u306e\u5074\u9762\u3092\u5171\u6709\u3067\u304d\u308b<\/li><li>\u300c\u55b6\u696d\u5229\u76ca\u300d\u3092KGI\u306b\u8a2d\u5b9a\u3059\u308b\u5834\u5408\uff1a\u539f\u4fa1\u4ee5\u5916\u306e\u7d4c\u8cbb\u3082\u542b\u307e\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u3088\u308a\u7d4c\u55b6\u7684\u306a\u5074\u9762\u3082\u5171\u6709\u3067\u304d\u308b<\/li><\/ul>\n\n\n\n<p>\u306a\u304a\u3001KGI\u8a2d\u5b9a\u306b\u306f\u3001SMART\u306e\u6cd5\u5247\u3068\u547c\u3070\u308c\u308b\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u304c\u5f79\u7acb\u3061\u307e\u3059\u3002SMART\u306e\u6cd5\u5247\u3068\u306f\u3001\u76ee\u6a19\u8a2d\u5b9a\u306b\u5fc5\u8981\u306a5\u3064\u306e\u8981\u7d20\u3092\u307e\u3068\u3081\u305f\u6cd5\u5247\u306e\u3053\u3068\u3067\u3059\u3002\u5f8c\u307b\u3069\u8a73\u3057\u304f\u89e3\u8aac\u3059\u308b\u306e\u3067\u3001KGI\u8a2d\u5b9a\u306e\u969b\u306e\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>KSF\u3092\u6d17\u3044\u51fa\u3059<\/strong><\/h3>\n\n\n\n<p>KGI\u3092\u8a2d\u5b9a\u3057\u305f\u3089\u3001\u6b21\u306f\u9054\u6210\u3059\u308b\u305f\u3081\u306eKSF\uff08\u91cd\u8981\u6210\u529f\u8981\u56e0\uff09\u3092\u6d17\u3044\u51fa\u3057\u307e\u3059\u3002\u4ee5\u4e0b\u306e4\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u9032\u3081\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>1<\/th>\n<td>\u30d7\u30ed\u30bb\u30b9\u306e\u6d17\u3044\u51fa\u3057<\/td>\n<td>KGI\u306b\u3044\u305f\u308b\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u7d30\u304b\u304f\u5206\u89e3\u3057\u3001\u6642\u7cfb\u5217\u3067\u4e26\u3079\u308b<br>\n\u4f8b\uff09<br>\nKGI\uff1a\u5e74\u9593\u58f2\u4e0a\u3007\uff05\u30a2\u30c3\u30d7<br>\n\u30d7\u30ed\u30bb\u30b9\uff1a\u30ea\u30fc\u30c9\u306e\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u2192\u30c6\u30ec\u30a2\u30dd\u53d6\u5f97\u2192\u5546\u8ac7\u2192\u898b\u7a4d\u63d0\u793a\u2192\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u2192\u5951\u7d04<\/td>\n<\/tr>\n<tr>\n<th>2<\/th>\n<td>\u30d7\u30ed\u30bb\u30b9\u306e\u6570\u5024\u5316<\/td>\n<td>\u6d17\u3044\u51fa\u3057\u305f\u30d7\u30ed\u30bb\u30b9\u3092\u6570\u5024\u3067\u8868\u73fe\u3057\u3001\u3069\u306e\u8981\u7d20\u304c\u3069\u306e\u7a0b\u5ea6KGI\u306b\u5f71\u97ff\u3057\u3066\u3044\u308b\u304b\u3092\u628a\u63e1\u3059\u308b<br>\n\u4f8b\uff09<br>\n\u30fb\u5e74\u9593\u58f2\u4e0a\uff1d\u5546\u8ac7\u4ef6\u6570\u00d7\u6210\u7d04\u7387\u00d7\u5e73\u5747\u53d7\u6ce8\u5358\u4fa1<br>\n\u30fb\u5546\u8ac7\u4ef6\u6570\uff1d\u30a2\u30d7\u30ed\u30fc\u30c1\u4ef6\u6570\u00d7\u30a2\u30dd\u7372\u5f97\u7387<br>\n\u2192\u5e74\u9593\u58f2\u4e0a\uff1d\u30a2\u30d7\u30ed\u30fc\u30c1\u4ef6\u6570\u00d7\u30a2\u30dd\u7372\u5f97\u7387\u00d7\u6210\u7d04\u7387\u00d7\u5e73\u5747\u53d7\u6ce8\u5358\u4fa1<\/td>\n<\/tr>\n<tr>\n<th>3<\/th>\n<td>\u30d7\u30ed\u30bb\u30b9\u306e\u5206\u985e<\/td>\n<td>\u6d17\u3044\u3060\u3057\u305f\u30d7\u30ed\u30bb\u30b9\u3092\u3001KGI\u3078\u306e\u5f71\u97ff\u5ea6\u3068\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u53ef\u80fd\u6027\u306e2\u70b9\u304b\u3089\u5206\u985e\u3059\u308b<br>\n\u4f8b\uff09<br>\n\u5f71\u97ff\u5ea6\u5927\uff1a\u30a2\u30dd\u7372\u5f97\u6570\u3001\u6210\u7d04\u6570\u3001\u5e73\u5747\u5358\u4fa1<br>\n\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u53ef\u80fd\uff1a\u30a2\u30d7\u30ed\u30fc\u30c1\u4ef6\u6570\u3001\u30a2\u30dd\u7372\u5f97\u6570<\/td>\n<\/tr>\n<tr>\n<th>4<\/th>\n<td>KSF\u306e\u9078\u629e<\/td>\n<td>\u5206\u985e\u7d50\u679c\u3092\u3082\u3068\u306b\u3001\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3057\u3084\u3059\u304f\u3001\u76ee\u6a19\u307e\u3067\u53ca\u307c\u3059\u30a4\u30f3\u30d1\u30af\u30c8\u304c\u5927\u304d\u3044\u3082\u306e\u3092KSF\u3068\u3057\u3066\u9078\u629e\u3059\u308b<br>\n\u4f8b\uff09<br>\n\u30fb\u30a2\u30d7\u30ed\u30fc\u30c1\u4ef6\u6570\u3092\u5897\u3084\u3059<br>\n\u30fb\u30a2\u30dd\u7372\u5f97\u6570\u3092\u5897\u3084\u3059<br>\n\u30fb\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u3092\u898b\u76f4\u3057\u6210\u7d04\u7387\u3092\u9ad8\u3081\u308b<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<p>KSF\u8a2d\u5b9a\u306b\u3042\u305f\u3063\u3066\u306f\u3001\u771f\u306b\u6210\u679c\u306b\u76f4\u7d50\u3059\u308b\u884c\u52d5\u3092\u898b\u6975\u3081\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002KGI\u304b\u3089\u9006\u7b97\u3057\u3001\u6570\u5f0f\u3067\u95a2\u4fc2\u3092\u6574\u7406\u3059\u308b\u3053\u3068\u3067\u6226\u7565\u7684\u306aKPI\u8a2d\u5b9a\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>KPI\uff08\u4e2d\u9593\u76ee\u6a19\uff09\u3092\u8a2d\u5b9a\u3059\u308b<\/strong><\/h3>\n\n\n\n<p>\u6700\u5f8c\u306b\u3001KPI\uff08\u4e2d\u9593\u76ee\u6a19\uff09\u306e\u8a2d\u5b9a\u3067\u3059\u3002\u9078\u629e\u3057\u305fKSF\u3092\u696d\u52d9\u306b\u843d\u3068\u3057\u8fbc\u307f\u3001\u300c\u6708\u9593\u30ea\u30fc\u30c9\u7372\u5f97\u6570500\u4ef6\u300d\u3084\u300c\u5546\u8ac7\u657030\u4ef6\u300d\u306e\u3088\u3046\u306b\u3001\u5177\u4f53\u7684\u306a\u6570\u5024\u76ee\u6a19\u3092\u6c7a\u3081\u3066\u3044\u304d\u307e\u3059\u3002KPI\u3068\u4e00\u7dd2\u306b\u3001\u9054\u6210\u306e\u305f\u3081\u306b\u5fc5\u8981\u306a\u696d\u52d9\u5185\u5bb9\u3082\u30c1\u30fc\u30e0\u3067\u5171\u6709\u3059\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001KPI\u8a2d\u5b9a\u306b\u3042\u305f\u3063\u3066\u3082\u3001SMART\u306e\u6cd5\u5247\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u304c\u5f79\u306b\u7acb\u3061\u307e\u3059\u3002KPI\u306f\u5ba2\u89b3\u7684\u306b\u9054\u6210\u5ea6\u304c\u5224\u65ad\u3067\u304d\u308b\u6307\u6a19\u3067\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002SMART\u306e\u6cd5\u5247\u3092\u6d3b\u7528\u3057\u3066\u8a2d\u5b9a\u3059\u308b\u3068\u3001\u52b9\u679c\u7684\u306aKPI\u304c\u8a2d\u5b9a\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI4\">KPI\u8a2d\u5b9a\u30fb\u7ba1\u7406\u306e4\u3064\u306e\u30b3\u30c4<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"790\" src=\"\/eigyo-labo\/wp-content\/uploads\/2020\/11\/2fe82e22056039a0415affd08d657355-1140x790.jpg\" class=\"wp-image-9624\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/11\/2fe82e22056039a0415affd08d657355-1140x790.jpg 1140w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/11\/2fe82e22056039a0415affd08d657355-300x208.jpg 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/11\/2fe82e22056039a0415affd08d657355-768x532.jpg 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/11\/2fe82e22056039a0415affd08d657355-1536x1064.jpg 1536w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/11\/2fe82e22056039a0415affd08d657355-260x180.jpg 260w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/11\/2fe82e22056039a0415affd08d657355.jpg 1920w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">1. KPI\u8a2d\u5b9a\u306b\u306f\u300cSMART\u300d<\/h3>\n\n\n\n<p>KPI\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u3088\u304f\u4f7f\u7528\u3055\u308c\u308b\u306e\u304c\u300cSMART\u30e2\u30c7\u30eb\u300d\u3067\u3059\u3002Specific\u3001Measurable\u3001Achievable\u3001Related\u3001Time-bound\u306e\u982d\u6587\u5b57\u3092\u3068\u3063\u305f\u3082\u306e\u3053\u3068\u3067\u3001SMART\u306e\u6cd5\u5247\u3068\u8a00\u308f\u308c\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u3088\u308a\u826f\u3044\u76ee\u6a19\u3092\u5177\u4f53\u7684\u306b\u305f\u3066\u308b\u305f\u3081\u306e\u8a2d\u5b9a\u624b\u6cd5\u3067\u3001\u4ee5\u4e0b\u306e5\u3064\u306e\u8981\u7d20\u3067\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Specific\uff1d\u660e\u78ba\u3067\u3042\u308b\uff1a\u58f2\u4e0a\u91d1\u984d\u3084\u30c6\u30ec\u30a2\u30dd\u6570\u306a\u3069\u5bfe\u8c61\u304c\u308f\u304b\u308a\u3084\u3059\u3044\u3082\u306e\u306b\u3059\u308b<\/li><li>Measurable\uff1d\u6e2c\u5b9a\u53ef\u80fd\u3067\u3042\u308b\uff1a\u4ef6\u6570\u3084\u56de\u6570\u306a\u3069\u6570\u5b57\u3067\u8868\u305b\u308b\u3082\u306e\u306b\u3059\u308b<\/li><li>Achievable\uff1d\u9054\u6210\u53ef\u80fd\u306a\u3082\u306e\u306b\u3059\u308b\uff1a\u52aa\u529b\u3059\u308c\u3070\u5230\u9054\u3067\u304d\u308b\u30e9\u30a4\u30f3\u3067\u8a2d\u5b9a\u3059\u308b<\/li><li>Related\uff1d\u95a2\u9023\u6027\u304c\u3042\u308b\uff1aKGI\u3084KSF\u3068\u5f37\u304f\u95a2\u9023\u3065\u3044\u305f\u5185\u5bb9\u306b\u3059\u308b<\/li><li>Time-bound\uff1d\u9069\u6642\u306a\u3082\u306e\u3067\u3042\u308b\uff1a\u9031\u3084\u6708\u3001\u56db\u534a\u671f\u306a\u3069\u9069\u5207\u306a\u671f\u9650\u3092\u6c7a\u3081\u308b<\/li><\/ul>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u55b6\u696d\u3067\u3042\u308c\u3070\u300c\u6708\u306b5\u4ef6\u306e\u65b0\u898f\u5951\u7d04\u3092\u7372\u5f97\u3059\u308b\u300d\u306a\u3069\u304c\u9069\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<p>KPI\u8a2d\u5b9a\u3084SMART\u30e2\u30c7\u30eb\u306e\u5177\u4f53\u7684\u306a\u89e3\u8aac\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"\/eigyo-labo\/?p=5356\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089\u306e\u8a18\u4e8b<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Specific\uff1d\u660e\u78ba\u3067\u3042\u308b<\/h4>\n\n\n\n<p>KPI\u3084KGI\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u304d\u306f\u3001\u8ab0\u304c\u4f55\u3092\u3069\u306e\u7a0b\u5ea6\u884c\u3046\u304b\u3092\u660e\u78ba\u306b\u5b9a\u7fa9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u5185\u5bb9\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u9867\u5ba2\u8a2a\u554f\u6570\u3092\u9031\u306b30\u4ef6\u306b\u3059\u308b<\/li><li>\u30c8\u30e9\u30a4\u30a2\u30eb\u7d4c\u9a13\u8005\u306e\u5236\u7d04\u6570\u309225\uff05\u306b\u4e0a\u3052\u308b<\/li><li>\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u6570\u3092\u524d\u5e74\u6bd4120\uff05\u306b\u4f38\u3070\u3059<\/li><\/ul>\n\n\n\n<p>\u8ab0\u304c\u898b\u3066\u3082\u5206\u304b\u308b\u660e\u78ba\u306a\u5185\u5bb9\u306b\u3059\u308c\u3070\u3001\u30c1\u30fc\u30e0\u306e\u30e1\u30f3\u30d0\u30fc\u306b\u5171\u6709\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u4eba\u306b\u3088\u3063\u3066\u89e3\u91c8\u304c\u3076\u308c\u308b\u5fc3\u914d\u304c\u3042\u308a\u307e\u305b\u3093\u3002\u307e\u305f\u3001\u30e1\u30f3\u30d0\u30fc\u305d\u308c\u305e\u308c\u304c\u5177\u4f53\u7684\u306b\u4f55\u3092\u3059\u3079\u304d\u304b\u5206\u304b\u308a\u3001\u76ee\u6a19\u306b\u5411\u304b\u3063\u3066\u9069\u5207\u306a\u884c\u52d5\u3092\u3068\u308a\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u53cd\u5bfe\u306b\u3001\u671b\u307e\u3057\u304f\u306a\u3044\u306e\u304c\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u5177\u4f53\u6027\u306b\u6b20\u3051\u308b\u5185\u5bb9\u306eKPI\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u30c1\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u767a\u63ee\u3059\u308b<\/li><li>\u9867\u5ba2\u306b\u6e80\u8db3\u3057\u3066\u3082\u3089\u3046<\/li><li>\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u6df1\u3081\u308b<\/li><\/ul>\n\n\n\n<p>\u3042\u3044\u307e\u3044\u306a\u5185\u5bb9\u306e\u305f\u3081\u3001\u5177\u4f53\u7684\u306b\u4f55\u3092\u3069\u3046\u884c\u52d5\u3059\u3079\u304d\u304b\u5206\u304b\u308a\u307e\u305b\u3093\u3002\u9054\u6210\u3067\u304d\u305f\u304b\u3069\u3046\u304b\u306e\u5224\u65ad\u3082\u56f0\u96e3\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Measurable\uff1d\u6e2c\u5b9a\u53ef\u80fd\u3067\u3042\u308b<\/h4>\n\n\n\n<p>Measurable\u306f\u300c\u6e2c\u5b9a\u53ef\u80fd\u306a\u300d\u3068\u3044\u3046\u610f\u5473\u3067\u3059\u3002KPI\u306f\u3001\u5ba2\u89b3\u7684\u306b\u5230\u9054\u5ea6\u304c\u6e2c\u308c\u308b\u3088\u3046\u306b\u3001\u6570\u5024\u3067\u8868\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u5185\u5bb9\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u30ea\u30d4\u30fc\u30c8\u53d7\u6ce8\u7387\u309240\uff05\u4ee5\u4e0a\u306b\u7dad\u6301\u3059\u308b<\/li><li>\u55b6\u696d\u30e1\u30fc\u30eb\u306e\u958b\u5c01\u7387\u309220\uff05\u306b\u306a\u308b\u3088\u3046\u6539\u5584\u3059\u308b<\/li><li>\u30c1\u30fc\u30e0\u3067\u306e\u65b0\u898f\u30a2\u30dd\u30a4\u30f3\u30c8\u7372\u5f97\u6570\u3092\u6708\u959350\u4ef6\u4ee5\u4e0a\u306b\u3059\u308b<\/li><\/ul>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u30c1\u30fc\u30e0\u3067\u306e\u65b0\u898f\u30a2\u30dd\u30a4\u30f3\u30c8\u7372\u5f97\u6570\u304c\u6708\u9593\u306740\u4ef6\u3060\u3063\u305f\u5834\u5408\u3001\u305d\u306e\u307e\u307e\u3067\u306f\u76ee\u6a19\u9054\u6210\u304c\u96e3\u3057\u304f\u306a\u308b\u3068\u5224\u65ad\u3067\u304d\u307e\u3059\u3002\u300c\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u898b\u76f4\u3059\u300d\u300c\u304b\u3051\u308b\u4ef6\u6570\u3092\u5897\u3084\u3059\u300d\u306a\u3069\u306e\u6539\u5584\u7b56\u3092\u5b9f\u65bd\u3059\u308b\u306a\u3069\u3001\u8ecc\u9053\u4fee\u6b63\u3092\u56f3\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u53cd\u5bfe\u306b\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6570\u5024\u3092\u4f7f\u308f\u306a\u3044\u5185\u5bb9\u3067\u306f\u6e2c\u5b9a\u3067\u304d\u306a\u3044\u305f\u3081\u3001\u9069\u5207\u306aKPI\u3068\u306f\u3044\u3048\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u30ea\u30d4\u30fc\u30c8\u53d7\u6ce8\u7387\u3092\u5927\u5e45\u306b\u5897\u3084\u3059<\/li><li>\u55b6\u696d\u30e1\u30fc\u30eb\u306e\u958b\u5c01\u7387\u304c\u4e0a\u304c\u308b\u3088\u3046\u5de5\u592b\u3059\u308b<\/li><li>\u65b0\u898f\u30a2\u30dd\u30a4\u30f3\u30c8\u7372\u5f97\u4ef6\u6570\u3092\u4f38\u3070\u3059<\/li><\/ul>\n\n\n\n<p>\u307e\u305f\u3001\u6570\u5024\u3067\u8868\u3059\u3053\u3068\u3067\u8ab0\u3067\u3082\u516c\u5e73\u306a\u57fa\u6e96\u306b\u57fa\u3065\u3044\u3066\u8a55\u4fa1\u3092\u4e0b\u305b\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Achievable\uff1d\u9054\u6210\u53ef\u80fd\u306a\u3082\u306e\u306b\u3059\u308b<\/h4>\n\n\n\n<p>Achievable\u306f\u300c\u9054\u6210\u53ef\u80fd\u306a\u300d\u3068\u3044\u3046\u610f\u5473\u3067\u3059\u3002KPI\u3084KGI\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u304d\u3001\u3064\u3044\u9ad8\u3044\u76ee\u6a19\u3092\u63b2\u3052\u3066\u3057\u307e\u3046\u30b1\u30fc\u30b9\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001KPI\u306f\u9054\u6210\u304c\u56f0\u96e3\u306a\u5185\u5bb9\u306b\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u904e\u53bb\u306e\u5b9f\u7e3e\u3084\u73fe\u72b6\u306a\u3069\u304b\u3089\u8003\u3048\u3066\u52aa\u529b\u3059\u308c\u3070\u5230\u9054\u53ef\u80fd\u306a\u3082\u306e\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u5185\u5bb9\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u73fe\u72b6\u306725\uff05\u306e\u6210\u7d04\u7387\u309230\uff05\u306b\u4e0a\u3052\u308b<\/li><li>\u89e3\u7d04\u73875\uff05\u30923\uff05\u306b\u4e0b\u3052\u308b<\/li><li>1\u4eba\u5f53\u305f\u308a\u306e\u5951\u7d04\u8ca9\u58f2\u6570\u30925\uff05\u30a2\u30c3\u30d7\u3059\u308b<\/li><\/ul>\n\n\n\n<p>\u73fe\u5728\u306e\u5b9f\u529b\u3088\u308a\u3084\u3084\u9ad8\u3044\u7a0b\u5ea6\u306e\u76ee\u6a19\u3067\u3042\u308c\u3070\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u30a2\u30c3\u30d7\u306e\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u9ad8\u3059\u304e\u308b\u76ee\u6a19\u306b\u3059\u308b\u3068\u3001\u5f93\u696d\u54e1\u306e\u3084\u308b\u6c17\u3092\u640d\u306d\u305f\u308a\u3001\u904e\u5ea6\u306e\u8ca0\u62c5\u3092\u5f37\u3044\u305f\u308a\u3057\u304b\u306d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u6210\u7d04\u7387\u309210\uff05\u304b\u308980\uff05\u306b\u4f38\u3070\u3059<\/li><li>1\u4eba\u3042\u305f\u308a\u306e\u5951\u7d04\u8ca9\u58f2\u6570\u309250\uff05\u30a2\u30c3\u30d7\u3059\u308b<\/li><\/ul>\n\n\n\n<p>\u9069\u5207\u306b\u52aa\u529b\u3059\u308b\u3053\u3068\u3067\u624b\u304c\u5c4a\u304f\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Related\uff1d\u95a2\u9023\u6027\u304c\u3042\u308b<\/h4>\n\n\n\n<p>KGI\u30fbKSF\u30fbKPI\u306e\u4e09\u8005\u306f\u3001\u305d\u308c\u305e\u308c\u304c\u7dca\u5bc6\u306b\u7d50\u3073\u3064\u3044\u3066\u3044\u307e\u3059\u3002KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u304d\u3082\u3001\u95a2\u9023\u6027\u306e\u3042\u308b\u3082\u306e\u306b\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u55b6\u696d\u90e8\u3067KGI\u3092\u5e74\u9593\u58f2\u4e0a1000\u4e07\u5186\u3068\u3057\u3001KSF\u3067\u300c\u5546\u8ac7\u6570\u306e\u5897\u52a0\u300d\u300c\u6210\u7d04\u7387\u5411\u4e0a\u300d\u300c\u5358\u4fa1\u30a2\u30c3\u30d7\u300d\u306a\u3069\u3092\u8a2d\u5b9a\u3057\u305f\u3068\u3057\u307e\u3057\u3087\u3046\u3002\u305d\u306e\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u5185\u5bb9\u304cKPI\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u6708\u9593\u65b0\u898f\u5546\u8ac7\u4ef6\u6570<\/li><li>\u6210\u7d04\u6570<\/li><li>\u5e73\u5747\u5951\u7d04\u5358\u4fa1<\/li><li>\u9867\u5ba2\u8a2a\u554f\u6570<\/li><li>\u30a2\u30dd\u6570<\/li><\/ul>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u3088\u3046\u306aKPI\u306fKGI\u3084KSF\u3068\u306e\u95a2\u4fc2\u304c\u8584\u3044\u305f\u3081\u3001\u3042\u307e\u308a\u9069\u5207\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>SNS\u306e\u6295\u7a3f\u56de\u6570\u30921\u65e510\u56de\u306b\u5897\u3084\u3059<\/li><li>\u516c\u5f0f\u30b5\u30a4\u30c8\u306e\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u6570\u3092\u5411\u4e0a\u3055\u305b\u308b<\/li><\/ul>\n\n\n\n<p>KGI\u304b\u3089\u9006\u7b97\u3057\u3066\u5fc5\u8981\u306a\u8981\u7d20\uff08KSF\uff09\u3092\u5c0e\u304d\u51fa\u3057\u3001\u95a2\u9023\u6027\u306e\u6df1\u3044KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002KPI\u3092\u8a2d\u5b9a\u3057\u305f\u3089\u3001KGI\u306b\u6df1\u304f\u95a2\u9023\u3057\u305f\u5185\u5bb9\u306b\u306a\u3063\u3066\u3044\u308b\u304b\u3092\u30c1\u30a7\u30c3\u30af\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Time-bound\uff1d\u9069\u6642\u306a\u3082\u306e\u3067\u3042\u308b<\/h4>\n\n\n\n<p>KPI\u8a2d\u5b9a\u306b\u3042\u305f\u3063\u3066\u306f\u3001\u9054\u6210\u3059\u308b\u307e\u3067\u306e\u671f\u9650\u3092\u533a\u5207\u308b\u3053\u3068\u3082\u5927\u5207\u3067\u3059\u3002\u4e00\u822c\u7684\u306b\u306f\u3001KPI\u306e\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u533a\u5207\u308a\u304c\u7528\u3044\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u9031<\/li><li>\u6708<\/li><li>\u56db\u534a\u671f<\/li><li>\u4e0a\u30fb\u4e0b\u534a\u671f<\/li><\/ul>\n\n\n\n<p>\u671f\u9650\u3092\u5b9a\u3081\u308b\u306e\u306f\u3001\u300c\u3044\u3064\u307e\u3067\u306b\u3001\u3069\u306e\u7a0b\u5ea6\u306e\u6210\u679c\u3092\u51fa\u3059\u306e\u304b\u300d\u3092\u660e\u78ba\u306b\u3057\u3001\u9054\u6210\u307e\u3067\u306e\u9032\u6357\u3092\u7ba1\u7406\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u305f\u3081\u3067\u3059\u3002\u671f\u9650\u304c\u3042\u308b\u3053\u3068\u3067\u3001\u500b\u3005\u304c\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u3066\u884c\u52d5\u8a08\u753b\u3092\u7acb\u3066\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u53cd\u5bfe\u306b\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u671f\u9650\u304c\u6c7a\u307e\u3063\u3066\u3044\u306a\u3044KPI\u306f\u3001\u8a2d\u5b9a\u3057\u305f\u610f\u5473\u304c\u3042\u307e\u308a\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u65e9\u3081\u306b\u6210\u7d04\u6570\u30925\uff05\u306b\u4e0a\u3052\u308b<\/li><li>\u3067\u304d\u308b\u3060\u3051\u53d7\u6ce8\u7387\u309230\uff05\u307e\u3067\u5897\u3084\u3059<\/li><\/ul>\n\n\n\n<p>\u671f\u9650\u304c\u533a\u5207\u3089\u308c\u3066\u3044\u306a\u3051\u308c\u3070\u3001\u73fe\u72b6\u3092\u7dad\u6301\u3057\u305f\u307e\u307e\u306b\u306a\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002\u632f\u308a\u8fd4\u308a\u3092\u884c\u3044\u3001\u8ab2\u984c\u70b9\u3092\u6539\u5584\u3057\u305f\u308a\u8ecc\u9053\u4fee\u6b63\u3092\u56f3\u3063\u305f\u308a\u3059\u308b\u305f\u3081\u306b\u3082\u3001\u3044\u3064\u307e\u3067\u304b\u3092\u6c7a\u3081\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. \u30d5\u30ed\u30fc\u306e\u53ef\u8996\u5316\u306b\u6709\u52b9\u306aKPI\u30c4\u30ea\u30fc<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"794\" src=\"\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_03-1140x794.png\" class=\"wp-image-14300\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_03-1140x794.png 1140w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_03-300x209.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_03-768x535.png 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_03-258x180.png 258w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_03.png 1276w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/figure>\n\n\n\n<p>KPI\u30c4\u30ea\u30fc\u3068\u306f\u3001KGI\u304b\u3089KPI\u307e\u3067\u3092\u30c4\u30ea\u30fc\u72b6\u306e\u56f3\u3067\u793a\u3057\u305f\u3057\u305f\u3082\u306e\u3067\u3001\u300c\u76ee\u6a19\u9054\u6210\u306e\u305f\u3081\u306b\u5fc5\u8981\u306a\u3053\u3068\u300d\u3084\u300c\u3046\u307e\u304f\u3044\u304b\u306a\u304b\u3063\u305f\u7406\u7531\u300d\u3092\u53ef\u8996\u5316\u3059\u308b\u969b\u306b\u6709\u52b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>KPI\u30c4\u30ea\u30fc\u3067\u696d\u52d9\u30d5\u30ed\u30fc\u3092\u53ef\u8996\u5316\u3057\u3066\u304a\u3051\u3070\u3001\u9054\u6210\u307e\u3067\u306e\u5168\u4f53\u50cf\u3092\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u3067\u5171\u6709\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u898b\u304d\u308f\u3081\u308b\u969b\u306b\u3082\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. KPI\u306e\u8a2d\u8a08\u306f\u5358\u7d14\u306b<\/h3>\n\n\n\n<p>\u591a\u304f\u306e\u8981\u7d20\u304c\u542b\u307e\u308c\u305f\u76ee\u6a19\u306f\u5b9f\u884c\u3057\u306b\u304f\u304f\u3001\u9054\u6210\u7387\u3092\u4e0b\u3052\u3066\u3057\u307e\u3046\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002\u8a55\u4fa1\u57fa\u6e96\u3082\u8907\u96d1\u5316\u3057\u3084\u3059\u304f\u3001\u751f\u7523\u6027\u306e\u4f4e\u4e0b\u3092\u5f15\u304d\u8d77\u3053\u3057\u307e\u3059\u3002\u62bd\u8c61\u7684\u306a\u76ee\u6a19\u8a2d\u5b9a\u3082\u540c\u69d8\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b9\u30bf\u30fc\u30c8\u304b\u3089\u30b4\u30fc\u30eb\u307e\u3067\u304c\u4e00\u8cab\u3057\u3066\u3044\u308b\u30b7\u30f3\u30d7\u30eb\u306aKPI\u306e\u8a2d\u8a08\u3092\u5fc3\u304c\u3051\u3001\u8ab0\u3067\u3082\u7406\u89e3\u3067\u304d\u308b\u67a0\u7d44\u307f\u306e\u69cb\u7bc9\u3092\u610f\u8b58\u3057\u307e\u3057\u3087\u3046\u3002KPI\u306e\u8a2d\u8a08\u306f\u3001\u671f\u9650\u3082\u5fc5\u305a\u8a2d\u5b9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. CRM\/SFA\u3092\u6709\u52b9\u306b\u6d3b\u7528<\/h3>\n\n\n\n<p>CRM\/SFA\u306f\u3001\u65b0\u898f\u53d7\u6ce8\u3001\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u55b6\u696d\u6d3b\u52d5\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u30c7\u30fc\u30bf\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u898b\u3048\u308b\u5316\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u72b6\u6cc1\u628a\u63e1\u3084\u5206\u6790\u304c\u8fc5\u901f\u306b\u884c\u3048\u308b\u305f\u3081\u3001\u300c\u5b9a\u3081\u305fKPI\u304c\u76ee\u6a19\u304b\u3089\u3069\u306e\u7a0b\u5ea6\u4e56\u96e2\u3057\u3066\u3044\u308b\u306e\u304b\u300d\u306a\u3069\u306e\u539f\u56e0\u3092\u8ffd\u6c42\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u8a2d\u5b9a\u3067\u52b9\u7387\u7684\u306b\u55b6\u696d\u6d3b\u52d5\u3092\u63a8\u9032\u3057\u305f\u3044\u62c5\u5f53\u8005\u306e\u65b9\u306f\u3001<a href=\"\/eigyo-labo\/esm-crm-sfa-12772\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089\u306e\u8cc7\u6599<\/a>\u3082\u3054\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"458\" src=\"\/eigyo-labo\/wp-content\/uploads\/2022\/09\/image-1.jpeg\" class=\"wp-image-13122\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/image-1.jpeg 904w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/image-1-300x152.jpeg 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/image-1-768x389.jpeg 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/image-1-320x162.jpeg 320w\" sizes=\"(max-width: 904px) 100vw, 904px\" \/><\/figure>\n\n\n\n<div class=\"post_add_banner\">\n<a href=\"\/form\/form_sm_011.html\" target=\"_blank\" rel=\"noopener\">\n<img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2024\/05\/sb_bnr_WP11_1200x628.jpg\" alt=\"\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\">\n<\/a>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI4-2\">KPI\u5c0e\u5165\u306e4\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"760\" src=\"\/eigyo-labo\/wp-content\/uploads\/2021\/10\/2597971_m-1140x760.jpg\" class=\"wp-image-11411\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/10\/2597971_m-1140x760.jpg 1140w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/10\/2597971_m-300x200.jpg 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/10\/2597971_m-768x512.jpg 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/10\/2597971_m-1536x1024.jpg 1536w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/10\/2597971_m-168x111.jpg 168w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/10\/2597971_m-270x180.jpg 270w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/10\/2597971_m.jpg 1920w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/figure>\n\n\n\n<p>\u9069\u5207\u306aKPI\u306e\u8a2d\u5b9a\u30fb\u7ba1\u7406\u3067\u5f97\u3089\u308c\u308b\u4e3b\u306a\u30e1\u30ea\u30c3\u30c8\u30924\u70b9\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u884c\u52d5\u306e\u660e\u78ba\u5316<\/h3>\n\n\n\n<p>KPI\u306e\u8a2d\u5b9a\u306f\u3001\u793e\u54e1\u4e00\u4eba\u3072\u3068\u308a\u306e\u884c\u52d5\u3092\u660e\u78ba\u306b\u3057\u300c\u81ea\u5206\u304c\u3044\u307e\u3001\u3068\u308b\u3079\u304d\u884c\u52d5\u300d\u3084\u300c\u6210\u679c\u306e\u76ee\u5b89\u300d\u3092\u30ba\u30ec\u306a\u304f\u5171\u6709\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u5177\u4f53\u7684\u306a\u76ee\u6a19\u3092\u793a\u3059\u3053\u3068\u3067\u884c\u52d5\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u305d\u308c\u305e\u308c\u306e\u696d\u52d9\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u307f\u3001\u9032\u6357\u3082\u628a\u63e1\u3057\u3084\u3059\u304f\u306a\u308b\u305f\u3081\u3001\u7740\u5b9f\u306b\u9054\u6210\u30b9\u30d4\u30fc\u30c9\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u8a2d\u5b9a\u3057\u305fKPI\u306e\u5171\u6709\u3084\u9054\u6210\u7387\u3092\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3059\u308b\u624b\u9593\u306f\u304b\u304b\u308a\u307e\u3059\u304c\u3001\u91cd\u8981\u6027\u3092\u90e8\u7f72\u5168\u4f53\u3067\u7406\u89e3\u3057\u3001\u7ba1\u7406\u3059\u308b\u4ed5\u7d44\u307f\u3092\u69cb\u7bc9\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002\u65e5\u3005\u306e\u9054\u6210\u7ba1\u7406\u304c\u3044\u3044\u52a0\u6e1b\u3067\u306f\u3001KPI\u3092\u5c0e\u5165\u3057\u3066\u3082\u3046\u307e\u304f\u3044\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>KPI\u7ba1\u7406\u306b\u30a8\u30af\u30bb\u30eb\u3092\u4f7f\u3046\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u7ba1\u7406\u5de5\u6570\u304c\u5897\u3048\u3066\u3057\u307e\u3046\u305f\u3081\u3001\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u3066\u81ea\u52d5\u3067\u7ba1\u7406\u3059\u308b\u65b9\u6cd5\u3082\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002KPI\u7ba1\u7406\u304c\u91cd\u8981\u306a\u55b6\u696d\u90e8\u3067\u306f<a href=\"\/eigyo-labo\/esm-crm-sfa-12772\" target=\"_blank\" rel=\"noreferrer noopener\">\u300cSFA\u300d<\/a>\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. \u76ee\u6a19\u9054\u6210\u30d7\u30ed\u30bb\u30b9\u306e\u53ef\u8996\u5316<\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_01.png\" class=\"wp-image-14298\" width=\"547\" height=\"411\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_01.png 1094w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_01-300x225.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_01-768x576.png 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2018\/11\/catch_img_3684_14018_01-240x180.png 240w\" sizes=\"(max-width: 547px) 100vw, 547px\" \/><\/figure><\/div>\n\n\n\n<p>\u76ee\u6a19\u9054\u6210\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u306e\u53ef\u8996\u5316\u306fKPI\u5c0e\u5165\u306e\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002\u30d7\u30ed\u30bb\u30b9\u3092\u53ef\u8996\u5316\u3057\u3001\u8a08\u753b\u3084\u65bd\u7b56\u306e\u9069\u5207\u306a\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u91cd\u70b9\u7684\u306b\u53d6\u308a\u7d44\u3080\u3079\u304d\u8ab2\u984c\u3082\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306f\u300c\u660e\u78ba\u6027\u300d\u300c\u8a08\u91cf\u6027\u300d\u300c\u5b9f\u73fe\u53ef\u80fd\u6027\u300d\u300c\u671f\u9650\u8a2d\u5b9a\u300d\u3068\u3044\u3063\u305f\u8981\u7d20\u3092\u8003\u616e\u3057\u3001\u9069\u5207\u306b\u8a2d\u5b9a\u3092\u884c\u306a\u3063\u3066\u304f\u3060\u3055\u3044\u3002\u3053\u308c\u3089\u304c\u629c\u3051\u843d\u3061\u3066\u3057\u307e\u3046\u3068\u3001\u3044\u304f\u3089\u30d7\u30ed\u30bb\u30b9\u3092\u53ef\u8996\u5316\u3057\u3066\u3082\u3001\u5177\u4f53\u7684\u306a\u884c\u52d5\u306b\u843d\u3068\u3057\u8fbc\u307f\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u3092\u8a2d\u5b9a\u3057\u3001\u6b63\u3057\u304f\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u884c\u3046\u3053\u3068\u306fDX\u306e\u63a8\u9032\u306b\u3082\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u5177\u4f53\u7684\u306a\u6d3b\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f<a href=\"\/eigyo-labo\/?p=7899\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089\u306e\u8a18\u4e8b<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u7d44\u7e54\u5168\u4f53\u306e\u80fd\u529b\u5411\u4e0a<\/h3>\n\n\n\n<p>\u5f93\u696d\u54e1\u306b\u3068\u3063\u3066\u3001KPI\u306e\u5c0e\u5165\u306f\u5171\u901a\u76ee\u7684\u3084\u76ee\u6a19\u3092\u518d\u8a8d\u8b58\u3059\u308b\u6a5f\u4f1a\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30e1\u30f3\u30d0\u30fc\u3068\u306e\u610f\u601d\u304c\u7d71\u4e00\u3055\u308c\u3001\u7d44\u7e54\u5168\u4f53\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002KPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306b\u3088\u308a\u6d6e\u4e0a\u3057\u305f\u8ab2\u984c\u3084\u554f\u984c\u70b9\u3092\u5168\u54e1\u3067\u5171\u6709\u3057\u3001\u3044\u307e\u307e\u3067\u4ee5\u4e0a\u306b\u8fc5\u901f\u306b\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306a\u3069\u3001\u76f8\u4e57\u52b9\u679c\u3082\u751f\u307e\u308c\u3084\u3059\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. \u7d44\u7e54\u5185\u8a55\u4fa1\u57fa\u6e96\u306e\u7d71\u4e00<\/h3>\n\n\n\n<p>\u9069\u5207\u306aKPI\u306e\u8a2d\u5b9a\u306f\u3001\u7d44\u7e54\u5185\u3067\u5171\u6709\u3055\u308c\u308b\u8a55\u4fa1\u57fa\u6e96\u3092\u7d71\u4e00\u3057\u3001\u66d6\u6627\u3060\u3063\u305f\u8a55\u4fa1\u69cb\u9020\u306e\u4f53\u7cfb\u5316\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u591a\u304f\u306e\u7d44\u7e54\u306e\u8a55\u4fa1\u69cb\u9020\u306f\u3001\u57fa\u6e96\u304c\u66d6\u6627\u306a\u305f\u3081\u306b\u6570\u5024\u5316\u3084\u4f53\u7cfb\u5316\u304c\u3067\u304d\u3066\u304a\u3089\u305a\u3001\u5f93\u696d\u54e1\u306b\u308f\u304b\u308a\u306b\u304f\u3044\u4ed5\u7d44\u307f\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002KPI\u3092\u5c0e\u5165\u3057\u3066\u300c\u5ba2\u89b3\u7684\u306a\u6570\u5024\u300d\u3092\u6307\u6a19\u306b\u3059\u308c\u3070\u3001\u8a55\u4fa1\u57fa\u6e96\u306e\u7d71\u4e00\u3060\u3051\u3067\u306a\u304f\u3001\u4e8b\u696d\u306e\u9032\u6357\u5ea6\u5408\u3044\u3092\u5b9a\u91cf\u7684\u306b\u5206\u6790\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30c1\u30fc\u30e0\u3084\u30e1\u30f3\u30d0\u30fc\u306b\u5bfe\u3057\u3066\u516c\u5e73\u306a\u8a55\u4fa1\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u696d\u52d9\u4e0a\u306e\u53ef\u8996\u5316\u3060\u3051\u3067\u306a\u304f\u3001\u8a55\u4fa1\u306e\u300c\u898b\u3048\u308b\u5316\u300d\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002KPI\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u306b\u306f\u3001<a href=\"\/eigyo-labo\/pdcacycle-1071\" target=\"_blank\" rel=\"noreferrer noopener\">\u300cPDCA\u300d<\/a>\u306b\u3064\u3044\u3066\u3082\u628a\u63e1\u3057\u3066\u304a\u304f\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"post_add_banner\">\n<a href=\"\/form\/form_kpi.html\" target=\"_blank\" rel=\"noopener\">\n<img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2025\/04\/sb_bnr_kpi_1200x628.jpg\" alt=\"\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\">\n<\/a>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-2\">KPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3068\u306f<\/span><\/h2>\n\n\n\n<p>\u300cKPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u300d\u3068\u306f\u3001KPI\u3092\u8a2d\u5b9a\u3057\u3066\u76ee\u6a19\u9054\u6210\u3059\u308b\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u7ba1\u7406\u3059\u308b\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u624b\u6cd5\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5e02\u5834\u306e\u6025\u901f\u306a\u5909\u5316\u3084\u9867\u5ba2\u306e\u8907\u96d1\u306a\u30cb\u30fc\u30ba\u306b\u5fdc\u3048\u3066\u3044\u304f\u305f\u3081\u306b\u306f\u3001\u7121\u99c4\u3092\u7701\u304d\u3001\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u306e\u8cea\u3092\u4e0a\u3052\u3066\u3044\u304f\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002KPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306f\u305d\u306e\u4e00\u74b0\u3068\u3057\u3066\u3001\u591a\u304f\u306e\u4f01\u696d\u3067\u53d6\u308a\u5165\u308c\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u306f\u8a2d\u5b9a\u3057\u3066\u7d42\u308f\u308a\u3067\u306f\u306a\u304f\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u884c\u3057\u3066\u3044\u308b\u304b\u9032\u6357\u3092\u78ba\u8a8d\u3057\u3001\u554f\u984c\u306e\u767a\u751f\u306b\u306f\u9069\u5b9c\u3001\u5bfe\u5fdc\u3057\u3066\u3044\u304b\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u7d4c\u55b6\u6226\u7565\u306b\u304a\u3044\u3066\u3001\u307e\u305a\u306fKGI\u3092\u6c7a\u3081\u3066\u304b\u3089KPI\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u304d\u307e\u3059\u304c\u3001KPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u52b9\u679c\u7684\u306b\u904b\u7528\u3059\u308b\u306b\u306f\u624b\u9806\u3084\u7ba1\u7406\u65b9\u6cd5\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">KPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u304c\u3082\u305f\u3089\u3059\u52b9\u679c<\/h3>\n\n\n\n<p>KPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306f\u3001\u76ee\u6a19\u9054\u6210\u307e\u3067\u306e\u9032\u6357\u7ba1\u7406\u306b\u5f79\u7acb\u3064\u3060\u3051\u3067\u306a\u304f\u3001\u307b\u304b\u306b\u3082\u3055\u307e\u3056\u307e\u306a\u52b9\u679c\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7d44\u7e54\u306e\u65b9\u5411\u6027\u304c\u305d\u308d\u3046\u3053\u3068\u3082\u305d\u306e\u3046\u3061\u306e\u4e00\u3064\u3067\u3059\u3002KPI\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u304c\u4f55\u3092\u512a\u5148\u3059\u3079\u304d\u304b\u304c\u7406\u89e3\u3067\u304d\u3001\u8a8d\u8b58\u306e\u305a\u308c\u304c\u9632\u3052\u307e\u3059\u3002\u500b\u3005\u306e\u5f93\u696d\u54e1\u304c\u4e3b\u4f53\u7684\u306b\u884c\u52d5\u3057\u3084\u3059\u304f\u306a\u308a\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u30a2\u30c3\u30d7\u306b\u3082\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u307b\u304b\u306b\u3082\u4eba\u4e8b\u9762\u3067\u306f\u3001\u8a55\u4fa1\u306e\u900f\u660e\u6027\u304c\u9ad8\u307e\u308b\u70b9\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u6839\u62e0\u304c\u660e\u78ba\u306b\u306a\u308b\u305f\u3081\u3001\u7d0d\u5f97\u611f\u306e\u3042\u308b\u8a55\u4fa1\u304c\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-3\">\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3051\u308bKPI\u306e\u4f7f\u7528\u4f8b<\/span><\/h2>\n\n\n\n<p>KPI\u306f\u76ee\u6a19\u9054\u6210\u307e\u3067\u306e\u9032\u6357\u5ea6\u5408\u3044\u3092\u6e2c\u308b\u969b\u306b\u6709\u52b9\u306a\u6307\u6a19\u3067\u3042\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u30b7\u30fc\u30f3\u3067\u3057\u3070\u3057\u3070\u7528\u3044\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u6709\u52b9\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u9069\u5207\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u3001\u696d\u7a2e\u30fb\u8077\u7a2e\u5225\u306bKPI\u306e\u4f8b\u3092\u7d39\u4ecb\u3059\u308b\u306e\u3067\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u696d\u7a2e\u5225\u306eKPI\u4f7f\u7528\u4f8b<\/h3>\n\n\n\n<p>KPI\u306f\u696d\u754c\u30fb\u696d\u7a2e\u306b\u5408\u3063\u305f\u9805\u76ee\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u52b9\u679c\u7684\u306b\u6a5f\u80fd\u3057\u307e\u3059\u3002\u4ee5\u4e0b\u306b\u3001\u696d\u7a2e\u5225\u306e\u4ee3\u8868\u7684\u306a\u4f8b\u3092\u6319\u3052\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u696d\u7a2e<\/th>\n<th>KPI\u4f8b<\/th>\n<\/tr>\n<tr>\n<th>\u88fd\u9020\u696d<\/th>\n<td>\u52b4\u50cd\u751f\u7523\u6027\u30fb\u88fd\u9020\u30ea\u30fc\u30c9\u30bf\u30a4\u30e0\u30fb\u4e0d\u826f\u7387\u30fb\u5728\u5eab\u56de\u8ee2\u7387\u30fb\u8a2d\u5099\u7a3c\u50cd\u7387\u30fb\u539f\u6750\u6599\u30b3\u30b9\u30c8\u6bd4\u7387\u30fb\u5ec3\u68c4\u7387\u30fb\u6b69\u7559\u307e\u308a\u7387\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>\u5c0f\u58f2\u696d<\/th>\n<td>\u6765\u5e97\u5ba2\u6570\u30fb\u5ba2\u5358\u4fa1\u30fb\u5728\u5eab\u56de\u8ee2\u7387\u30fb\u5229\u76ca\u7387\u30fb\u30ea\u30d4\u30fc\u30c8\u8cfc\u5165\u7387\u30fb\u8fd4\u54c1\u7387\u30fb\u8ca9\u58f2\u30c1\u30e3\u30cd\u30eb\u5225\u58f2\u4e0a\u6bd4\u7387\u30fb\u30b5\u30a4\u30c8\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>\u91d1\u878d\u696d<\/th>\n<td>\u81ea\u5df1\u8cc7\u672c\u6bd4\u7387\u30fbROE\u30fbROA\u30fb\u4e0d\u826f\u50b5\u6a29\u7387\u30fb\u55b6\u696d\u5229\u76ca\u7387\u30fb\u65b0\u898f\u53e3\u5ea7\u958b\u8a2d\u6570\u30fb\u91d1\u878d\u5546\u54c1\u30af\u30ed\u30b9\u30bb\u30eb\u7387\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>IT\u696d<\/th>\n<td>\u6708\u6b21\u7d4c\u5e38\u53ce\u76ca\u30fb\u30e6\u30fc\u30b6\u30fc\u5b9a\u7740\u7387\u30fb\u89e3\u7d04\u7387\u30fb\u30b5\u30fc\u30d0\u30fc\u7a3c\u50cd\u7387\u30fb\u30a2\u30af\u30c6\u30a3\u30d6\u30e6\u30fc\u30b6\u30fc\u6570\u30fb\u30bb\u30af\u30b7\u30e7\u30f3\u7d99\u7d9a\u6642\u9593\u30fb\u30a2\u30d7\u30ea\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u6570\u30fb\u30d0\u30b0\u4fee\u6b63\u7387\u30fbLTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>\u7269\u6d41\u30fb\u904b\u8f38\u696d<\/th>\n<td>\u914d\u9001\u6642\u9593\u9806\u5b88\u7387\u30fb\u7a4d\u8f09\u52b9\u7387\u30fb\u8f38\u9001\u30b3\u30b9\u30c8\u6bd4\u7387\u30fb\u914d\u9001\u4e8b\u6545\u767a\u751f\u7387\u30fb\u71c3\u6599\u6d88\u8cbb\u7387\u30fb\u5009\u5eab\u7a3c\u50cd\u7387\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>\u98f2\u98df\u696d<\/th>\n<td>\u56de\u8ee2\u7387\u30fb\u539f\u4fa1\u7387\u30fb\u5ba2\u5358\u4fa1\u30fb\u30d5\u30fc\u30c9\u30ed\u30b9\u7387\u30fb\u30ea\u30d4\u30fc\u30c8\u7387\u30fb\u30aa\u30fc\u30c0\u30fc\u63d0\u4f9b\u6642\u9593\u30fb\u30b9\u30bf\u30c3\u30d5\u751f\u7523\u6027\u30fb\u4e88\u7d04\u30ad\u30e3\u30f3\u30bb\u30eb\u7387\u306a\u3069<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<p>\u696d\u7e3e\u306e\u5411\u4e0a\u306b\u306f\u3001\u9069\u5207\u306aKPI\u306e\u8a2d\u5b9a\u3068\u7d99\u7d9a\u7684\u306a\u5206\u6790\u30fb\u6539\u5584\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u696d\u7a2e\u306b\u5408\u3063\u305f\u6307\u6a19\u3092\u6d3b\u7528\u3057\u3001\u6226\u7565\u7684\u306a\u53d6\u308a\u7d44\u307f\u3092\u9032\u3081\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001KPI\u306f\u4e00\u5ea6\u8a2d\u5b9a\u3057\u3066\u7d42\u308f\u308a\u3067\u306f\u306a\u304f\u3001\u696d\u754c\u3092\u53d6\u308a\u5dfb\u304f\u74b0\u5883\u306e\u5909\u5316\u306b\u3042\u308f\u305b\u3066\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3059\u3053\u3068\u3082\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4e0a\u8a18\u4ee3\u8868\u4f8b\u306b\u6319\u3052\u305f\u300cLTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u300d\u3068\u306f\u3001\u9867\u5ba2\u3068\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u5fc5\u8981\u304c\u3042\u308b\u696d\u754c\u306b\u3068\u3063\u3066\u5927\u5207\u306a\u6307\u6a19\u3067\u3059\u3002\u4ee5\u4e0b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"\/eigyo-labo\/ltv-10901\" target=\"_blank\" rel=\"noreferrer noopener\">\u300cLTV\uff08\u30e9\u30a4\u30d5\u30bf\u30a4\u30e0\u30d0\u30ea\u30e5\u30fc\uff09\u3068\u306f\uff1f\u610f\u5473\u3084\u8a08\u7b97\u65b9\u6cd5\u30fb\u5411\u4e0a\u3055\u305b\u308b\u65bd\u7b56\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u300d<\/a><\/p>\n\n\n\n<p>\u307e\u305f\u3001\u904b\u55b6\u30b5\u30a4\u30c8\u306e\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u3092\u9ad8\u3081\u308b\u3053\u3068\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u306f\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u306b\u3064\u3044\u3066\u57fa\u672c\u304b\u3089\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"\/eigyo-labo\/cv-20264\" target=\"_blank\" rel=\"noreferrer noopener\">\u300c\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\uff08CV\uff09\u3068\u306f\uff1f\u610f\u5473\u3084\u7a2e\u985e\u30fb\u6d3b\u7528\u3059\u308b\u65b9\u6cd5\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u300d<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u8077\u7a2e\u5225\u306eKPI\u4f7f\u7528\u4f8b<\/h3>\n\n\n\n<p>KPI\u306e\u8a2d\u5b9a\u5185\u5bb9\u306f\u8077\u7a2e\u306b\u3088\u3063\u3066\u3082\u7570\u306a\u308a\u307e\u3059\u3002\u306a\u305c\u306a\u3089\u3001KPI\u306f\u76ee\u6a19\u306e\u9054\u6210\u5ea6\u5408\u3044\u3092\u6e2c\u308b\u6307\u6a19\u3068\u3057\u3066\u8a2d\u5b9a\u3059\u308b\u3082\u306e\u3067\u3042\u308a\u3001\u76ee\u6a19\u306f\u8077\u7a2e\u306b\u3088\u3063\u3066\u7570\u306a\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u3067\u306f\u3001\u4e3b\u306a\u8077\u7a2e\u5225\u306b\u4ee3\u8868\u7684\u306aKPI\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u8077\u7a2e<\/th>\n<th>KPI\u4f8b<\/th>\n<\/tr>\n<tr>\n<th>\u55b6\u696d<\/th>\n<td>\u58f2\u4e0a\u9ad8\u3001\u5951\u7d04\u7372\u5f97\u7387\u3001\u5546\u8ac7\u4ef6\u6570\u3001\u30c6\u30ec\u30a2\u30dd\u6570\u3001\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u6570\u3001\u30ea\u30fc\u30c9\u7372\u5f97\u6570\u3001\u30ea\u30d4\u30fc\u30c8\u7387\u3001\u5e73\u5747\u5951\u7d04\u5358\u4fa1\u3001\u30af\u30ed\u30b9\u30bb\u30eb\u30fb\u30a2\u30c3\u30d7\u30bb\u30eb\u7387\u3001\u9867\u5ba2\u96e2\u8131\u7387\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/th>\n<td>\u30ea\u30fc\u30c9\u7372\u5f97\u6570\u3001\u5e83\u544a\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u3001\u30b5\u30a4\u30c8\u8a2a\u554f\u6570\u3001\u30b5\u30a4\u30c8\u76f4\u5e30\u7387\u3001\u8cc7\u6599\u8acb\u6c42\u6570\u3001\u5e83\u544aROI\u3001\u30e1\u30eb\u30de\u30ac\u958b\u5c01\u7387\u3001\u9867\u5ba2\u7372\u5f97\u5358\u4fa1\u3001SEO\u6d41\u5165\u7387\u3001\u30d0\u30a6\u30f3\u30b9\u7387\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>\u4eba\u4e8b\u30fb\u63a1\u7528<\/th>\n<td>\u63a1\u7528\u30b3\u30b9\u30c8\u3001\u63a1\u7528\u30ea\u30fc\u30c9\u30bf\u30a4\u30e0\u3001\u5fdc\u52df\u8005\u6570\u3001\u9762\u63a5\u901a\u904e\u7387\u3001\u5b9a\u7740\u7387\u3001\u7814\u4fee\u53d7\u8b1b\u7387\u3001\u6709\u7d66\u4f11\u6687\u53d6\u5f97\u7387\u3001\u4f11\u8077\u7387\u3001\u96e2\u8077\u7387\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/th>\n<td>\u5e73\u5747\u5bfe\u5fdc\u6642\u9593\u3001\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u89e3\u6c7a\u7387\u3001\u5fdc\u7b54\u6642\u9593\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u56de\u6570\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>\u30a8\u30f3\u30b8\u30cb\u30a2<\/th>\n<td>\u958b\u767a\u901f\u5ea6\u3001\u30d0\u30b0\u767a\u751f\u4ef6\u6570\u3001\u30b7\u30b9\u30c6\u30e0\u7a3c\u50cd\u7387\u3001\u30c6\u30b9\u30c8\u30ab\u30d0\u30ec\u30c3\u30b8\u3001\u30c7\u30d7\u30ed\u30a4\u983b\u5ea6\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u6570\u306a\u3069<\/td>\n<\/tr>\n<tr>\n<th>\u7d4c\u7406\u30fb\u8ca1\u52d9<\/th>\n<td>\u7d4c\u8cbb\u524a\u6e1b\u7387\u3001\u30ad\u30e3\u30c3\u30b7\u30e5\u30d5\u30ed\u30fc\u3001\u50b5\u52d9\u56de\u53ce\u6642\u9593\u3001\u8ca1\u52d9\u5065\u5168\u6027\u3001\u5229\u76ca\u7387\u3001\u652f\u6255\u671f\u9650\u9806\u5b88\u7387\u3001\u6295\u8cc7\u5bfe\u52b9\u679c\u306a\u3069<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<p>\u4e0a\u8a18\u306f\u4e3b\u306a\u4f8b\u3067\u3059\u3002\u6240\u5c5e\u3059\u308b\u7d44\u7e54\u306eKGI\u3084KSF\u306b\u305d\u3063\u3066\u9069\u5207\u306b\u8a2d\u5b9a\u3059\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3084\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9ad8\u3081\u308b\u3053\u3068\u306f\u3001\u4f01\u696d\u306e\u7d99\u7d9a\u7684\u306a\u6210\u9577\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u4ee5\u4e0b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"\/eigyo-labo\/engagement-13953\" target=\"_blank\" rel=\"noreferrer noopener\">\u300c\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3051\u308b\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u306f\uff1f \u5fc5\u8981\u6027\u3084\u9ad8\u3081\u308b\u65b9\u6cd5\u3092\u89e3\u8aac\u300d<\/a><\/p>\n\n\n\n<p>\u4f01\u696d\u306e\u5b89\u5b9a\u3057\u305f\u7d4c\u55b6\u306e\u305f\u3081\u306b\u306fROA\u306e\u5411\u4e0a\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u8a73\u7d30\u306f\u4ee5\u4e0b\u3067\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"\/eigyo-labo\/roa-16374\" target=\"_blank\" rel=\"noreferrer noopener\">\u300cROA\uff08\u7dcf\u8cc7\u7523\u5229\u76ca\u7387\uff09\u3068\u306f\uff1f\u8a08\u7b97\u65b9\u6cd5\u3084\u610f\u5473\u3059\u308b\u5185\u5bb9\u3001\u9ad8\u3081\u308b\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac\u300d<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-4\">\u3010\u4f01\u696d\u5225\u3011KPI\u6d3b\u7528\u306e\u6210\u529f\u4e8b\u4f8b<\/span><\/h2>\n\n\n\n<p>KPI\u306f\u591a\u304f\u306e\u4f01\u696d\u3067\u5c0e\u5165\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u4f01\u696d\u3067\u884c\u308f\u308c\u3066\u3044\u308bKPI\u306e\u6210\u529f\u4e8b\u4f8b\u3092\u304a\u4f1d\u3048\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c8\u30e8\u30bf\u81ea\u52d5\u8eca<\/h3>\n\n\n\n<p>KPI\u3092\u8a9e\u308b\u4e0a\u3067\u5916\u305b\u306a\u3044\u306e\u304c\u3001\u30c8\u30e8\u30bf\u81ea\u52d5\u8eca\u3067\u3059\u3002\u30c8\u30e8\u30bf\u306f\u4ee5\u524d\u304b\u3089\u300c\u898b\u3048\u308b\u5316\u300d\u306b\u5fb9\u5e95\u3057\u3066\u53d6\u308a\u7d44\u3093\u3067\u304d\u307e\u3057\u305f\u3002\u30c8\u30e8\u30bf\u306e\u300c\u898b\u3048\u308b\u5316\u300d\u306b\u306f\uff12\u3064\u306e\u610f\u5473\u304c\u3042\u308a\u3001\uff11\u3064\u76ee\u306f\u73fe\u5834\u3092\u300c\u81ea\u5206\u306e\u76ee\u3067\u898b\u3066\u5224\u65ad\u3059\u308b\u300d\u3068\u3044\u3046\u610f\u5473\u3002\uff12\u3064\u76ee\u306f\u300c\u9806\u5e8f\u3084\u7ba1\u7406\u65b9\u6cd5\u306e\u898b\u3048\u308b\u5316\u300d\u306e\u610f\u5473\u3067\u3059\u3002\uff12\u3064\u306e\u8996\u70b9\u3092\u3082\u3064\u8003\u3048\u65b9\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u696d\u7a2e\u3067\u6d3b\u304b\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Amazon<\/h3>\n\n\n\n<p>Amazon\u3067\u306f\u3001KPI\u3092\u300c\u30e1\u30c8\u30ea\u30af\u30b9\u300d\u3068\u547c\u3093\u3067\u3044\u307e\u3059\u3002\u30e1\u30c8\u30ea\u30af\u30b9\u3068\u306f\u3001\u65bd\u7b56\u3067\u5f97\u3089\u308c\u305f\u3059\u3079\u3066\u306e\u6570\u5024\u30c7\u30fc\u30bf\u3092\u6307\u3057\u3066\u3044\u307e\u3059\u3002\u611f\u899a\u7684\u306a\u5224\u65ad\u306f\u305b\u305a\u3001\u6570\u5024\u3084\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304d\u6c7a\u5b9a\u3092\u3057\u3066\u3044\u304f\u306e\u3067\u3001\u8b70\u8ad6\u3084\u8a71\u3057\u5408\u3044\u306e\u6642\u9593\u304c\u77ed\u3044\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001Amazon\u3067\u306f\u3001\u30ad\u30e3\u30c3\u30b7\u30e5\u30d5\u30ed\u30fc\u306bKPI\u3092\u5c0e\u5165\u3057\u3066\u3044\u307e\u3059\u3002\u5546\u54c1\u3092\u4ed5\u5165\u308c\u3066\u304b\u3089\u73fe\u91d1\u5316\u3055\u308c\u308b\u307e\u3067\u306e\u6642\u9593\u306f\u77ed\u3044\u65b9\u304c\u826f\u3044\u3067\u3059\u304c\u3001Amazon\u3067\u306f\u306a\u3093\u3068\u300c\u30de\u30a4\u30ca\u30b930\u65e5\u300d\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u65e5\u672c\u822a\u7a7a\u682a\u5f0f\u4f1a\u793e\uff08JAL\uff09<\/h3>\n\n\n\n<p>JAL\u306f\u7d4c\u55b6\u7834\u7dbb\u5f8c\u3001\u30b9\u30d4\u30fc\u30c9\u5fa9\u6d3b\u3057\u305f\u4f01\u696d\u3068\u3057\u3066\u3082\u6709\u540d\u3067\u3059\u3002JAL\u4e8b\u696d\u3092\u518d\u751f\u3059\u308b\u306b\u3042\u305f\u308a\u3001\u304a\u5ba2\u69d8\u304c\u822a\u7a7a\u4f1a\u793e\u306b\u6c42\u3081\u3066\u3044\u308b\u3053\u3068\u306f\u300c\u4e88\u5b9a\u901a\u308a\u306e\u6642\u523b\u306b\u98db\u884c\u6a5f\u304c\u5230\u7740\u3059\u308b\u3053\u3068\u300d\u3068\u8003\u3048\u3001KPI\u3092\u5b9a\u6642\u5230\u7740\u7387\u306b\u8a2d\u5b9a\u3057\u307e\u3057\u305f\u3002\u6a5f\u5185\u6e05\u6383\u306e\u52b9\u7387\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u793e\u5185\u4f53\u5236\u306e\u898b\u76f4\u3057\u3092\u884c\u3063\u3066\u6642\u9593\u77ed\u7e2e\u306e\u5de5\u592b\u3092\u91cd\u306d\u3001\u898b\u4e8b\u3001\u7d4c\u55b6\u3092\u56de\u5fa9\u3055\u305b\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-5\">KPI\u8a2d\u5b9a\u3067\u30d3\u30b8\u30cd\u30b9\u6210\u9577\u3092\u52a0\u901f<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"802\" src=\"\/eigyo-labo\/wp-content\/uploads\/2021\/01\/6a4ba696a1386e156cd202cb2de3a633-1140x802.jpg\" class=\"wp-image-9630\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/01\/6a4ba696a1386e156cd202cb2de3a633-1140x802.jpg 1140w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/01\/6a4ba696a1386e156cd202cb2de3a633-300x211.jpg 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/01\/6a4ba696a1386e156cd202cb2de3a633-768x540.jpg 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/01\/6a4ba696a1386e156cd202cb2de3a633-1536x1081.jpg 1536w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/01\/6a4ba696a1386e156cd202cb2de3a633-71x51.jpg 71w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/01\/6a4ba696a1386e156cd202cb2de3a633-256x180.jpg 256w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/01\/6a4ba696a1386e156cd202cb2de3a633-304x214.jpg 304w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2021\/01\/6a4ba696a1386e156cd202cb2de3a633.jpg 1920w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/figure>\n\n\n\n<p>\u9069\u5207\u306aKPI\u306e\u8a2d\u5b9a\u306f\u3001\u793e\u54e1\u4e00\u4eba\u3072\u3068\u308a\u306e\u884c\u52d5\u3092\u660e\u78ba\u306b\u3057\u3001\u30c1\u30fc\u30e0\u306e\u56e3\u7d50\u529b\u3092\u4e0a\u3052\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u30a2\u30c3\u30d7\u3055\u305b\u307e\u3059\u3002\u307e\u305f\u3001\u66d6\u6627\u3060\u3063\u305f\u6307\u6a19\u304c\u30b7\u30f3\u30d7\u30eb\u3067\u308f\u304b\u308a\u3084\u3059\u304f\u306a\u308a\u3001\u7d44\u7e54\u5168\u4f53\u306e\u751f\u7523\u6027\u306e\u5411\u4e0a\u306b\u3082\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u8a2d\u5b9a\u3084KPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u7279\u6027\u3092\u3088\u304f\u7406\u89e3\u3057\u3001\u76ee\u6a19\u9054\u6210\u3084\u696d\u52d9\u52b9\u7387\u5316\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u304d\u307e\u3057\u3087\u3046\u3002\u30d7\u30ed\u30bb\u30b9\u306e\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3057\u3068\u3001\u632f\u308a\u8fd4\u308a\u3084\u3059\u3044KPI\u8a2d\u5b9a\u304c\u3001\u30d3\u30b8\u30cd\u30b9\u3092\u6210\u529f\u306b\u5c0e\u304d\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>KPI\uff08\u30b1\u30fc\u30d4\u30fc\u30a2\u30a4\uff09\u3068\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u3067\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u3001\u9054\u6210\u306e\u5ea6\u5408\u3044\u3092\u5b9a\u91cf\u7684\u306b\u8a55\u4fa1\u3059\u308b\u6307\u6a19\u306e\u3053\u3068\u3067\u3059\u3002KPI\u306e\u610f\u5473\u3084\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u65b9\u6cd5\u3092\u6b63\u3057\u304f\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u300c\u76ee\u6a19\u304c\u898b\u3048\u308b\u5316\u3055\u308c\u308b\u300d\u300c\u884c\u52d5\u304c\u660e\u78ba\u306b\u306a\u308b\u300d&#8230;<\/p>\n","protected":false},"author":24,"featured_media":23309,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"yes","footnotes":""},"categories":[712],"tags":[44,156,298,513,521,555],"class_list":["post-1107","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sales-and-customer-management","tag-kpi","tag-156","tag-298","tag-513","tag-521","tag-glossary-basics"],"_links":{"self":[{"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/posts\/1107"}],"collection":[{"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/comments?post=1107"}],"version-history":[{"count":107,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/posts\/1107\/revisions"}],"predecessor-version":[{"id":23333,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/posts\/1107\/revisions\/23333"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/media\/23309"}],"wp:attachment":[{"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/media?parent=1107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/categories?post=1107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/tags?post=1107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}