{"id":1171,"date":"2015-01-01T00:03:00","date_gmt":"2015-01-01T00:03:00","guid":{"rendered":"https:\/\/www.e-sales.jp\/eigyo-labo\/?p=1171"},"modified":"2026-03-13T12:32:55","modified_gmt":"2026-03-13T03:32:55","slug":"crm","status":"publish","type":"post","link":"https:\/\/www.e-sales.jp\/eigyo-labo\/crm-1171","title":{"rendered":"CRM\u5c0e\u5165\u306b\u306a\u305c\u5931\u6557\u3057\u3066\u3057\u307e\u3046\u306e\u304b\uff1f 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id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">\u3053\u306e\u30da\u30fc\u30b8\u306e\u30b3\u30f3\u30c6\u30f3\u30c4<\/p><ul class=\"toc_list\"><li><a href=\"#CRM\">CRM\u5c0e\u5165\u3067\u5931\u6557\u3057\u3066\u3057\u307e\u3046\u7406\u7531<\/a><\/li><li><a href=\"#CRM-2\">CRM\u5c0e\u5165\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\uff14\u9078<\/a><\/li><li><a href=\"#i\">\u5c0e\u5165\u6210\u529f\u4e8b\u4f8b<\/a><\/li><li><a href=\"#CRM-3\">\u4e8b\u524d\u6e96\u5099\u3092\u884c\u3044\u3001\u4e0a\u624b\u306bCRM\u3092\u53d6\u308a\u5165\u308c\u3088\u3046<\/a><\/li><\/ul><\/div>\n<h2 class=\"wp-block-heading\"><span id=\"CRM\">CRM\u5c0e\u5165\u3067\u5931\u6557\u3057\u3066\u3057\u307e\u3046\u7406\u7531<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"806\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/04\/70bf50a106beab983f9b6e72c6c24ee7-1140x806.jpg\" alt=\"CRM\u5c0e\u5165\u306b\u306a\u305c\u5931\u6557\u3057\u3066\u3057\u307e\u3046\u306e\u304b\uff1f \u6210\u529f\u306e\u305f\u3081\u306e\u91cd\u8981\u306a\u8981\u7d20\u3068\u3068\u3082\u306b\u89e3\u8aac\uff01\uff3f\u5931\u6557\u3057\u3066\u3057\u307e\u3046\u7406\u7531\" class=\"wp-image-9583\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/04\/70bf50a106beab983f9b6e72c6c24ee7-1140x806.jpg 1140w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/04\/70bf50a106beab983f9b6e72c6c24ee7-300x212.jpg 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/04\/70bf50a106beab983f9b6e72c6c24ee7-768x543.jpg 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/04\/70bf50a106beab983f9b6e72c6c24ee7-1536x1086.jpg 1536w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/04\/70bf50a106beab983f9b6e72c6c24ee7-71x51.jpg 71w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/04\/70bf50a106beab983f9b6e72c6c24ee7-254x180.jpg 254w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/04\/70bf50a106beab983f9b6e72c6c24ee7-304x214.jpg 304w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/04\/70bf50a106beab983f9b6e72c6c24ee7.jpg 1920w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/figure>\n\n\n\n<p>CRM\u3092\u5c0e\u5165\u3057\u305f\u306e\u306b\u3082\u95a2\u308f\u3089\u305a\u5931\u6557\u3057\u3066\u3057\u307e\u3046\u8981\u56e0\uff15\u3064\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u3092\u5c0e\u5165\u3059\u308b\u7406\u7531\u3084\u76ee\u7684\u304c\u4e0d\u660e\u78ba<\/h3>\n\n\n\n<p>\u76ee\u7684\u304c\u66d6\u6627\u306a\u72b6\u614b\u3067CRM\u3092\u5c0e\u5165\u3057\u3066\u3057\u307e\u3046\u3068\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3057\u304d\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5c0e\u5165\u306b\u6210\u529f\u3057\u3066\u3044\u308b\u4f01\u696d\u306e\u5834\u5408\u3001\u300c\u696d\u52d9\u52b9\u7387\u306e\u6539\u5584\u300d\u3084\u300c\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c7\u30fc\u30bf\u3068\u3057\u3066\u306e\u6d3b\u7528\u300d\u306a\u3069\u3001\u660e\u78ba\u306a\u76ee\u7684\u3092\u6301\u3063\u3066CRM\u3092\u5c0e\u5165\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u305d\u306e\u3088\u3046\u306a\u76ee\u7684\u3092\u6301\u305f\u305a\u306bCRM\u3092\u5c0e\u5165\u3057\u3066\u3057\u307e\u3046\u3068\u3001\u7d50\u5c40\u3069\u306e\u3088\u3046\u306b\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3057\u305f\u3089\u3088\u3044\u304b\u5b9a\u307e\u3089\u305a\u3001CRM\u304c\u5358\u306a\u308b\u300c\u9867\u5ba2\u30ea\u30b9\u30c8\u300d\u3068\u3057\u3066\u3057\u304b\u6a5f\u80fd\u3057\u306a\u3044\u30b1\u30fc\u30b9\u306b\u9665\u308a\u304b\u306d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u591a\u304f\u306e\u8cbb\u7528\u3092\u304b\u3051\u3066\u5c0e\u5165\u3057\u305fCRM\u304c\u300c\u9867\u5ba2\u30ea\u30b9\u30c8\u300d\u3068\u3057\u3066\u3057\u304b\u6d3b\u7528\u3055\u308c\u306a\u3044\u306e\u306f\u3001\u975e\u5e38\u306b\u3082\u3063\u305f\u3044\u306a\u3044\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306a\u4e8b\u614b\u3092\u907f\u3051\u308b\u305f\u3081\u306b\u3082\u3001\u660e\u78ba\u306a\u76ee\u7684\u3092\u8a2d\u5b9a\u3057\u3001\u6226\u7565\u3092\u7acb\u3066\u305f\u4e0a\u3067\u306e\u5c0e\u5165\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u660e\u78ba\u306aKPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3092\u3042\u3089\u304b\u3058\u3081\u7acb\u3066\u3066\u304a\u304f\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 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class=\"wp-block-heading\"><span id=\"CRM-2\">CRM\u5c0e\u5165\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\uff14\u9078<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"760\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2017\/06\/dfca217ae9fe00c6e9f9136e1b5d6bf1-1-1140x760.jpg\" alt=\"CRM\u5c0e\u5165\u306b\u306a\u305c\u5931\u6557\u3057\u3066\u3057\u307e\u3046\u306e\u304b\uff1f \u6210\u529f\u306e\u305f\u3081\u306e\u91cd\u8981\u306a\u8981\u7d20\u3068\u3068\u3082\u306b\u89e3\u8aac\uff01\uff3f\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\" class=\"wp-image-9415\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2017\/06\/dfca217ae9fe00c6e9f9136e1b5d6bf1-1-1140x760.jpg 1140w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2017\/06\/dfca217ae9fe00c6e9f9136e1b5d6bf1-1-300x200.jpg 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2017\/06\/dfca217ae9fe00c6e9f9136e1b5d6bf1-1-768x512.jpg 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2017\/06\/dfca217ae9fe00c6e9f9136e1b5d6bf1-1-1536x1024.jpg 1536w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2017\/06\/dfca217ae9fe00c6e9f9136e1b5d6bf1-1-168x111.jpg 168w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2017\/06\/dfca217ae9fe00c6e9f9136e1b5d6bf1-1-270x180.jpg 270w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2017\/06\/dfca217ae9fe00c6e9f9136e1b5d6bf1-1.jpg 1920w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/figure>\n\n\n\n<h3 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href=\"https:\/\/www.e-sales.jp\/eigyo-labo\/crm-ranking-4530\" target=\"_blank\" rel=\"noreferrer noopener\">CRM\u30c4\u30fc\u30eb\u304a\u3059\u3059\u308121\u9078\uff01\u6a5f\u80fd\u3084\u3067\u304d\u308b\u3053\u3068\u3001\u9078\u3073\u65b9\u3092\u5fb9\u5e95\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 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