{"id":1252,"date":"2015-01-01T00:21:00","date_gmt":"2015-01-01T00:21:00","guid":{"rendered":"https:\/\/www.e-sales.jp\/eigyo-labo\/?p=1252"},"modified":"2025-11-25T17:46:33","modified_gmt":"2025-11-25T08:46:33","slug":"customer-management-3","status":"publish","type":"post","link":"https:\/\/www.e-sales.jp\/eigyo-labo\/customer-management-3-1252","title":{"rendered":"BtoB\u5411\u3051\u9867\u5ba2\u7ba1\u7406\u624b\u6cd5\u301cBtoB\u5411\u3051\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3057\u3088\u3046"},"content":{"rendered":"\n<p>\u696d\u7a2e\u696d\u614b\u304c\u7570\u306a\u308c\u3070\u3001\u7ba1\u7406\u3059\u308b\u9867\u5ba2\u60c5\u5831\u306f\u3055\u307e\u3056\u307e\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u3068\u306a\u308b\u306e\u304c\u4f01\u696d\u304b\u500b\u4eba\u304b\u3001\u30d5\u30a9\u30fc\u30ab\u30b9\u3059\u308b\u30d3\u30b8\u30cd\u30b9\u304cBtoB (Business to Business) \u304b\u3001\u3042\u308b\u3044\u306fBtoC (Business to Consumer\u304b\u306b\u3088\u3063\u3066\u3082\u6271\u3046\u60c5\u5831\u306f\u9055\u3044\u3001\u9867\u5ba2\u60c5\u5831\u3092\u7ba1\u7406\u3059\u308b\u96e3\u6613\u5ea6\u3082\u5909\u308f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u30da\u30fc\u30b8\u3067\u306f\u3001BtoB\u5411\u3051\u9867\u5ba2\u60c5\u5831\u7ba1\u7406\u306e\u6700\u9069\u306a\u624b\u6cd5\u306b\u3064\u3044\u3066\u3054\u7d39\u4ecb\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">\u3053\u306e\u30da\u30fc\u30b8\u306e\u30b3\u30f3\u30c6\u30f3\u30c4<\/p><ul class=\"toc_list\"><li><a href=\"#BtoB\">BtoB\u5411\u3051\u306e\u9867\u5ba2\u7ba1\u7406\u3068\u306f<\/a><\/li><li><a href=\"#BtoB-2\">BtoB\u306e\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#e\">e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u9867\u5ba2\u7ba1\u7406\u306e\u7279\u9577<\/a><\/li><li><a href=\"#i\">\u69d8\u3005\u306a\u9867\u5ba2\u60c5\u5831\u3092\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u628a\u63e1\uff01<\/a><\/li><\/ul><\/div>\n<h2 class=\"wp-block-heading\"><span id=\"BtoB\">BtoB\u5411\u3051\u306e\u9867\u5ba2\u7ba1\u7406\u3068\u306f<\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u3068\u306f\u3001\u9867\u5ba2\u4f01\u696d\u306e\u5c5e\u6027\u60c5\u5831\uff08\u696d\u7a2e\u3001\u5e74\u5546\u3001\u5f93\u696d\u54e1\u6570\u306a\u3069\uff09\u3084\u500b\u4eba\u60c5\u5831\uff08\u5f79\u8077\u3084\u90e8\u7f72\u306a\u3069\uff09\u3001\u8cfc\u8cb7\u5c65\u6b74\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<br>\u58f2\u4e0a\u5411\u4e0a\u3084\u696d\u52d9\u52b9\u7387\u5316\u3092\u76ee\u6307\u3059\u306a\u3089\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306e\u6d3b\u52d5\u60c5\u5831\u3082\u542b\u3081\u305f\u60c5\u5831\u7ba1\u7406\u304c\u4e00\u756a\u306e\u8fd1\u9053\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u55b6\u696d\u62c5\u5f53\u8005\u304c\u500b\u5225\u306b\u9867\u5ba2\u7ba1\u7406\u3092\u884c\u3063\u3066\u3044\u308b\u5834\u5408\u3001\u62c5\u5f53\u8005\u304c\u4e0d\u5728\u3060\u3068\u3001\u305d\u306e\u30c7\u30fc\u30bf\u306b\u306f\u4ed6\u306e\u8ab0\u3082\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u3001\u3068\u3044\u3046\u3053\u3068\u304c\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u305d\u3053\u3067\u3001\u9867\u5ba2\u3068\u3069\u306e\u3088\u3046\u306a\u63a5\u70b9\u30fb\u63a5\u89e6\u3092\u6301\u3061\u3001\u3069\u306e\u3088\u3046\u306a\u53cd\u5fdc\u30fb\u7d50\u679c\u3092\u5f97\u3089\u308c\u305f\u304b\u3068\u3044\u3046\u60c5\u5831\u3092\u84c4\u7a4d\u3057\u305f\u3082\u306e\u3092\u5171\u6709\u3057\u3001\u6d3b\u7528\u3057\u3066\u3044\u304f\u7ba1\u7406\u624b\u6cd5\u304c\u73fe\u5728\u4e3b\u6d41\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-image is-style-default\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"380\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/0e8805ebac481bbf4fba63998be0b72d.png\" alt=\"\u9867\u5ba2\u3068\u306e\u63a5\u70b9\" class=\"wp-image-7179\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/0e8805ebac481bbf4fba63998be0b72d.png 570w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/0e8805ebac481bbf4fba63998be0b72d-300x200.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/0e8805ebac481bbf4fba63998be0b72d-168x111.png 168w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/0e8805ebac481bbf4fba63998be0b72d-270x180.png 270w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">BtoB\u3067\u306e\u9867\u5ba2\u7ba1\u7406<\/h3>\n\n\n\n<p>BtoB\u306e\u9867\u5ba2\u306f\u672c\u6765\u3001\u4f01\u696d\u306e\u306f\u305a\u3067\u3059\u304c\u3001\u540c\u4e00\u4f01\u696d\u5185\u3067\u3082\u9867\u5ba2\u304c\u8ab0\u3067\u9867\u5ba2\u7ba1\u7406\u306e\u5bfe\u8c61\u304c\u8ab0\u306a\u306e\u304b\u3001\u4eba\u306b\u3088\u3063\u3066\u8a8d\u8b58\u304c\u9055\u3046\u3053\u3068\u304c\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u304c\u4f01\u696d\u3068\u660e\u78ba\u306b\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u305f\u3068\u3057\u3066\u3082\u3001\u898b\u8fbc\u9867\u5ba2\u3001\u65b0\u898f\u9867\u5ba2\u3001\u65e2\u5b58\u9867\u5ba2\u306a\u3069\u3001\u3072\u3068\u53e3\u306b\u9867\u5ba2\u3068\u8a00\u3063\u3066\u3082\u69d8\u3005\u306a\u30ec\u30d9\u30eb\u304c\u5b58\u5728\u3057\u3066\u304a\u308a\u3001\u30d1\u30fc\u30c8\u30ca\u30fc\u3001\u4ed5\u5165\u308c\u5148\u3001\u5916\u6ce8\u5148\u306a\u3069\u3082\u9867\u5ba2\u3068\u306e\u95a2\u308f\u308a\u304c\u3042\u308b\u306e\u3067\u3059\u3002<br>BtoB\u306e\u9867\u5ba2\u7ba1\u7406\u3067\u306f\u3001\u81ea\u793e\u306e\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3092\u9451\u307f\u305f\u4e0a\u3067\u3001\u6b21\u306e\u70b9\u306e\u898b\u6975\u3081\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u7ba1\u7406\u3059\u3079\u304d\u9867\u5ba2\u3068\u306f\u8ab0\u304b\uff08\u4f55\u304b\uff09<\/li><li>\u9867\u5ba2\u30de\u30b9\u30bf\u306f\u3069\u306e\u5358\u4f4d\u3067\u7ba1\u7406\u3059\u308b\u304b \uff08BtoB\u306e\u5834\u5408\u306f\u3001\u4f1a\u793e\uff1e\u652f\u5e97\uff1e\u90e8\u9580\uff1e\u62c5\u5f53\u8005\u3068\u3044\u3063\u305f\u968e\u5c64\u3067\u306e\u7ba1\u7406\u304c\u5fc5\u8981\uff09<\/li><li>\u3069\u306e\u3088\u3046\u306a\u96c6\u8a08\u304c\u5fc5\u8981\u306b\u306a\u308b\u306e\u304b<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"BtoB-2\">BtoB\u306e\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"765\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/03\/27f70ade91ae389db73518d8f485bd35-1140x765.jpg\" alt=\"\" class=\"wp-image-5800\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/03\/27f70ade91ae389db73518d8f485bd35-1140x765.jpg 1140w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/03\/27f70ade91ae389db73518d8f485bd35-300x201.jpg 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/03\/27f70ade91ae389db73518d8f485bd35-768x515.jpg 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/03\/27f70ade91ae389db73518d8f485bd35-1536x1030.jpg 1536w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/03\/27f70ade91ae389db73518d8f485bd35-268x180.jpg 268w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2020\/03\/27f70ade91ae389db73518d8f485bd35.jpg 1920w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/figure>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u3092\u30a8\u30af\u30bb\u30eb\u3067\u884c\u3063\u3066\u3044\u308b\u4f01\u696d\u306f\u307e\u3060\u307e\u3060\u591a\u3044\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u304c\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u542b\u3081\u305f\u60c5\u5831\u306e\u7ba1\u7406\u306b\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u30d9\u30b9\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3053\u3067\u691c\u8a0e\u3057\u305f\u3044\u306e\u304c\u3001\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0(CRM)\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3068\u306f\u3001\u9867\u5ba2\u3068\u63a5\u89e6\u3059\u308b\u3059\u3079\u3066\u306e\u6d3b\u52d5\u30d7\u30ed\u30bb\u30b9\u3067\u767a\u751f\u3059\u308b\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3001\u52b9\u7387\u7684\u306a\u9867\u5ba2\u7ba1\u7406\u304c\u884c\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u5165\u308c\u308b\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<p>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u95a2\u308f\u308b\u5168\u3066\u306e\u95a2\u4fc2\u8005\u304c\u3001\u5171\u6709\u3059\u308b\u30a8\u30af\u30bb\u30eb\u30b7\u30fc\u30c8\u306a\u3069\u306b\u305d\u308c\u305e\u308c\u5165\u529b\u3057\u3066\u4ed6\u306e\u30e1\u30f3\u30d0\u30fc\u3068\u5171\u6709\u3059\u308b\u65b9\u6cd5\u3067\u306f\u3001\u69d8\u3005\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u3067\u65b0\u898f\u306b\u7372\u5f97\u3057\u305f\u5168\u3066\u306e\u898b\u8fbc\u307f\u5ba2\u306b\u5bfe\u3057\u3066\u3001\u3069\u306e\u3088\u3046\u306a\u6d3b\u52d5\u30fb\u53cd\u5fdc\u30fb\u7d50\u679c\u3067\u3042\u3063\u305f\u304b\u306e\u8a73\u7d30\u60c5\u5831\u3092\u66f4\u65b0\u3055\u308c\u308b\u305f\u3073\u306b\u5171\u6709\u3059\u308b\u306e\u306f\u96e3\u3057\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u3001\u5171\u6709\u3059\u3079\u304d\u60c5\u5831\u304c\u4e00\u5143\u7ba1\u7406\u3067\u304d\u3001\u307e\u305f\u84c4\u7a4d\u3055\u308c\u305f\u60c5\u5831\u3092\u5206\u6790\u3057\u3001\u9867\u5ba2\u60c5\u5831\u3092\u30bb\u30b0\u30e1\u30f3\u30c8\u3059\u308b\u3053\u3068\u3067\u3001\u6b21\u306e\u55b6\u696d\u30d5\u30a7\u30fc\u30ba\u306b\u9032\u3080\u5224\u65ad\u304c\u7684\u78ba\u306b\u884c\u3048\u307e\u3059\u3002<br>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306fBtoB\u306e\u55b6\u696d\u6d3b\u52d5\u306b\u304a\u3044\u3066\u3001\u95a2\u4fc2\u8005\u5168\u3066\u306b\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3092\u6319\u3052\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30de\u30cd\u30b8\u30e1\u30f3\u30c8<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>\u55b6\u696d\u62c5\u5f53\u8005\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3084\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u9032\u6357\u72b6\u6cc1\u304cCRM\u3067\u628a\u63e1\u3067\u304d\u308b\u305f\u3081\u3001\u55b6\u696d\u4f1a\u8b70\u306e\u56de\u6570\u3092\u6e1b\u3089\u305b\u308b<\/li><li>\u6848\u4ef6\u3054\u3068\u306e\u30a2\u30c9\u30d0\u30a4\u30b9\u304c\u30b7\u30b9\u30c6\u30e0\u4e0a\u3067\u884c\u3048\u308b\u306e\u3067\u3001\u90e8\u4e0b\u306e\u80b2\u6210\u304c\u30b9\u30d4\u30fc\u30c9\u30a2\u30c3\u30d7<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u55b6\u696d\u62c5\u5f53<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>CRM\u306e\u55b6\u696d\u30d5\u30ed\u30fc\u306b\u6cbf\u3063\u3066\u6d3b\u52d5\u3059\u308c\u3070\u3001\u65b0\u4eba\u55b6\u696d\u30d1\u30fc\u30bd\u30f3\u3067\u3082\u3042\u308b\u7a0b\u5ea6\u8cea\u306e\u9ad8\u3044\u55b6\u696d\u6d3b\u52d5\u304c\u53ef\u80fd\u306b\u306a\u308b<\/li><li>\u30cd\u30c3\u30c8\u306b\u7e4b\u304c\u308b\u3068\u3053\u308d\u306a\u3089\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u9032\u6357\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u304c\u3044\u3064\u3067\u3082\u3069\u3053\u3067\u3082\u5165\u529b\u3067\u304d\u3001\u307e\u305f\u4e0a\u9577\u306e\u30a2\u30c9\u30d0\u30a4\u30b9\u3084\u30b3\u30e1\u30f3\u30c8\u3092\u3001\u540c\u3058\u30b7\u30b9\u30c6\u30e0\u4e0a\u3067\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u6d3b\u52d5\u5168\u4f53\u304c\u65e9\u304f\u9032\u3080<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>\u540c\u3058\u60c5\u5831\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001BtoB\u306e\u55b6\u696d\u62c5\u5f53\u304c\u672c\u5f53\u306b\u6b32\u3057\u3044\u30ea\u30fc\u30c9\uff08\u696d\u754c\u3001\u898f\u6a21\u3001\u80a9\u66f8\u304d\u7b49\uff09\u3092\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u308b<\/li><li>CRM\u306e\u30c7\u30fc\u30bf\u3092MA\u30c4\u30fc\u30eb\u7b49\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u30ea\u30fc\u30c9\u30b8\u30a7\u30cd\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u30ea\u30fc\u30c9\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u65bd\u7b56\u306b\u6d3b\u7528\u3067\u304d\u308b<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">BtoB\u306e\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306b\u5fc5\u8981\u306a\u3053\u3068<\/h3>\n\n\n\n<p>\u9867\u5ba2\u304c\u4e00\u500b\u4eba\u3067\u3042\u308bBtoC\u3068\u7570\u306a\u308a\u3001BtoB\u3067\u306f\u4f1a\u793e\uff1e\u652f\u5e97\uff1e\u90e8\u9580\uff1e\u62c5\u5f53\u8005\u3068\u3044\u3063\u305f\u968e\u5c64\u3067\u306e\u7ba1\u7406\u304c\u5fc5\u8981\u306b\u306a\u308b\u305f\u3081\u3001BtoB\u4e8b\u696d\u304c\u30e1\u30a4\u30f3\u306e\u4f01\u696d\u304c\u9867\u5ba2\u7ba1\u7406\u306e\u6700\u9069\u306a\u65b9\u6cd5\u3092\u6a21\u7d22\u3059\u308b\u5834\u5408\u3001\u968e\u5c64\u7ba1\u7406\u304c\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u304b\u3069\u3046\u304b\u306e\u78ba\u8a8d\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"e\">e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u9867\u5ba2\u7ba1\u7406\u306e\u7279\u9577<\/span><\/h2>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3059\u308b\u3068\u3001\u4e0b\u306e\u56f3\u306e\u3088\u3046\u306b\u9867\u5ba2\u60c5\u5831\u3092\u5168\u793e\u3067\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br>\u3053\u308c\u306b\u3088\u308a\u3001\u60c5\u5831\u3092\u8cc7\u7523\u5316\u3057\u7d44\u7e54\u529b\u3092\u9ad8\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u300ce\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u300d<\/strong>\u306f\u3001\u4f1a\u793e\u60c5\u5831\u3084\u4eba\u8108\u60c5\u5831\u3001\u5546\u8ac7\u306e\u9032\u6357\u72b6\u6cc1\u3084\u63a5\u89e6\u5c65\u6b74\u306a\u3069\u306e\u4e00\u5143\u7ba1\u7406\u304c\u53ef\u80fd\u3067\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3068\u30c7\u30d0\u30a4\u30b9\u304c\u3042\u308c\u3070\u5916\u51fa\u5148\u304b\u3089\u3067\u3082\u9867\u5ba2\u60c5\u5831\u3092\u95b2\u89a7\u30fb\u5165\u529b\u3067\u304d\u308b\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08CRM\uff09\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u90e8\u9580\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u3084\u6280\u8853\u30fb\u4fdd\u5b88\u90e8\u9580\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u90e8\u9580\u3084\u7dcf\u52d9\u90e8\u9580\u306a\u3069\u3001\u5404\u90e8\u9580\u306b\u6700\u9069\u306a\u5f62\u3067\u9867\u5ba2\u60c5\u5831\u3092\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"post_add_banner\">\n<a href=\"\/form\/form_esm_inquiry.html\" target=\"_blank\" rel=\"noopener\">\n<img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2024\/03\/sb_bnr_docsset_1200x628.jpg\" alt=\"\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\">\n<\/a>\n<\/div>\n\n\n\n<p>e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3067\u306e\u6d3b\u7528\u30a4\u30e1\u30fc\u30b8<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"574\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/35e0a88a11da2268c4c4b0da2e668d49.png\" alt=\"e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3067\u306e\u6d3b\u7528\u30a4\u30e1\u30fc\u30b8\" class=\"wp-image-7180\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/35e0a88a11da2268c4c4b0da2e668d49.png 620w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/35e0a88a11da2268c4c4b0da2e668d49-300x278.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/35e0a88a11da2268c4c4b0da2e668d49-194x180.png 194w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/35e0a88a11da2268c4c4b0da2e668d49-282x260.png 282w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">\u65b0\u898f\u30ea\u30b9\u30c8\u304b\u3089\u9867\u5ba2\u60c5\u5831\u3001\u6848\u4ef6\u60c5\u5831\u3001\u540d\u523a\u60c5\u5831\u3001\u5546\u8ac7\u60c5\u5831\u306a\u3069\u3092\u30ab\u30f3\u30bf\u30f3\u53d6\u308a\u8fbc\u307f<\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"723\" height=\"240\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/227a71d1804157acf9ff2c2cf3857834.png\" alt=\"\u65b0\u898f\u30ea\u30b9\u30c8\u304b\u3089\u9867\u5ba2\u60c5\u5831\u3001\u6848\u4ef6\u60c5\u5831\u3001\u540d\u523a\u60c5\u5831\u3001\u5546\u8ac7\u60c5\u5831\u306a\u3069\u3092\u30ab\u30f3\u30bf\u30f3\u53d6\u308a\u8fbc\u307f\" class=\"wp-image-7181\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/227a71d1804157acf9ff2c2cf3857834.png 723w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/227a71d1804157acf9ff2c2cf3857834-300x100.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/227a71d1804157acf9ff2c2cf3857834-320x106.png 320w\" sizes=\"(max-width: 723px) 100vw, 723px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u8ef8\u3067\u5168\u90e8\u9580\u306e\u63a5\u89e6\u60c5\u5831\u304c\u30ab\u30f3\u30bf\u30f3\u306b\u8868\u793a\u3067\u304d\u308b<\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"723\" height=\"290\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/cf21d04c5abc71f9a324a8470eb49fd7.png\" alt=\"\u9867\u5ba2\u8ef8\u3067\u5168\u90e8\u9580\u306e\u63a5\u89e6\u60c5\u5831\u304c\u30ab\u30f3\u30bf\u30f3\u306b\u8868\u793a\u3067\u304d\u308b\" class=\"wp-image-7182\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/cf21d04c5abc71f9a324a8470eb49fd7.png 723w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/cf21d04c5abc71f9a324a8470eb49fd7-300x120.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/cf21d04c5abc71f9a324a8470eb49fd7-320x128.png 320w\" sizes=\"(max-width: 723px) 100vw, 723px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"723\" height=\"240\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/8e9c0f49ece24bfc67c14c2dfe4d4b68.png\" alt=\"\u9867\u5ba2\u8ef8\u3067\u5168\u90e8\u9580\u306e\u63a5\u89e6\u60c5\u5831\u304c\u30ab\u30f3\u30bf\u30f3\u306b\u8868\u793a\u3067\u304d\u308b 2\" class=\"wp-image-7183\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/8e9c0f49ece24bfc67c14c2dfe4d4b68.png 723w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/8e9c0f49ece24bfc67c14c2dfe4d4b68-300x100.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/8e9c0f49ece24bfc67c14c2dfe4d4b68-320x106.png 320w\" sizes=\"(max-width: 723px) 100vw, 723px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"723\" height=\"240\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/3a6109db926f83f74a8497f3e673783d.png\" alt=\"\u9867\u5ba2\u8ef8\u3067\u5168\u90e8\u9580\u306e\u63a5\u89e6\u60c5\u5831\u304c\u30ab\u30f3\u30bf\u30f3\u306b\u8868\u793a\u3067\u304d\u308b 3\" class=\"wp-image-7184\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/3a6109db926f83f74a8497f3e673783d.png 723w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/3a6109db926f83f74a8497f3e673783d-300x100.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/3a6109db926f83f74a8497f3e673783d-320x106.png 320w\" sizes=\"(max-width: 723px) 100vw, 723px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"i\">\u69d8\u3005\u306a\u9867\u5ba2\u60c5\u5831\u3092\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u628a\u63e1\uff01<\/span><\/h2>\n\n\n\n<p>\u81ea\u793e\u306e\u300c\u9867\u5ba2\u8996\u70b9\u300d\u3067\u306e\u53d6\u308a\u7d44\u307f\u5168\u3066\u304c\u3001\u201c\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u201d\u3067\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"600\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/d2d1358089d3930653edaba6ce2c338a.png\" alt=\"\u30ef\u30f3\u30af\u30ea\u30c3\u30af\" class=\"wp-image-7185\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/d2d1358089d3930653edaba6ce2c338a.png 650w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/d2d1358089d3930653edaba6ce2c338a-300x277.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/d2d1358089d3930653edaba6ce2c338a-195x180.png 195w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/d2d1358089d3930653edaba6ce2c338a-282x260.png 282w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3001\u30bf\u30d6\u30ec\u30c3\u30c8\u304b\u3089\u7c21\u5358\u5165\u529b\uff01<\/h3>\n\n\n\n<p>PC\u3001\u30bf\u30d6\u30ec\u30c3\u30c8\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306a\u3069\u3001\u30de\u30eb\u30c1\u30c7\u30d0\u30a4\u30b9\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u3044\u3064\u3067\u3082\u5834\u6240\u3092\u9078\u3070\u305a\u9867\u5ba2\u60c5\u5831\u306e\u5165\u529b\u3084\u9032\u6357\u72b6\u6cc1\u306e\u66f4\u65b0\u304c\u3067\u304d\u307e\u3059\u3002<br>\u307e\u305f\u3001\u540d\u523a\u60c5\u5831\u3092\u81ea\u52d5\u3067\u30c6\u30ad\u30b9\u30c8\u30c7\u30fc\u30bf\u3068\u3057\u3066\u767b\u9332\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"723\" height=\"152\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/a8fd0409ea13115059688d50203c3e5b.png\" alt=\"\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3001\u30bf\u30d6\u30ec\u30c3\u30c8\u304b\u3089\u7c21\u5358\u5165\u529b\uff01\" class=\"wp-image-7186\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/a8fd0409ea13115059688d50203c3e5b.png 723w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/a8fd0409ea13115059688d50203c3e5b-300x63.png 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/01\/a8fd0409ea13115059688d50203c3e5b-320x67.png 320w\" sizes=\"(max-width: 723px) 100vw, 723px\" \/><\/figure><\/div>\n\n\n\n<div class=\"post_add_banner\">\n<a href=\"\/seminar\/\" target=\"_blank\" rel=\"noopener\">\n<img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2024\/06\/sb_bnr_seminar_1200x628.jpg\" alt=\"\u30bb\u30df\u30ca\u30fc\u60c5\u5831\">\n<\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u696d\u7a2e\u696d\u614b\u304c\u7570\u306a\u308c\u3070\u3001\u7ba1\u7406\u3059\u308b\u9867\u5ba2\u60c5\u5831\u306f\u3055\u307e\u3056\u307e\u3002 \u9867\u5ba2\u3068\u306a\u308b\u306e\u304c\u4f01\u696d\u304b\u500b\u4eba\u304b\u3001\u30d5\u30a9\u30fc\u30ab\u30b9\u3059\u308b\u30d3\u30b8\u30cd\u30b9\u304cBtoB (Business to Business) \u304b\u3001\u3042\u308b\u3044\u306fBtoC (Business 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