{"id":13081,"date":"2022-09-07T06:38:43","date_gmt":"2022-09-07T06:38:43","guid":{"rendered":"https:\/\/www.e-sales.jp\/eigyo-labo\/?p=13081"},"modified":"2026-03-12T12:27:55","modified_gmt":"2026-03-12T03:27:55","slug":"tel-apoint","status":"publish","type":"post","link":"https:\/\/www.e-sales.jp\/eigyo-labo\/tel-apoint-13081","title":{"rendered":"\u30c6\u30ec\u30a2\u30dd\u3068\u306f\uff1f\u4e0a\u624b\u3044\u4eba\u306e\u7279\u5fb4\u3084\u55b6\u696d\u306e\u30b3\u30c4\u30fb\u30c8\u30fc\u30af\u65b9\u6cd5\u3092\u4e00\u6319\u7d39\u4ecb\uff01"},"content":{"rendered":"\n<p>\u898b\u8fbc\u307f\u5ba2\u306b\u5bfe\u3057\u3066\u96fb\u8a71\u3067\u8a2a\u554f\u3084\u5546\u8ac7\u306e\u7d04\u675f\u3092\u53d6\u308b\u300c\u30c6\u30ec\u30a2\u30dd\u300d\u306f\u3001\u6b21\u306e\u55b6\u696d\u6d3b\u52d5\u3092\u6210\u529f\u3055\u305b\u308b\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3044\u307e\u3059\u3002\u30d5\u30a1\u30fc\u30b9\u30c8\u30b3\u30f3\u30bf\u30af\u30c8\u3067\u30a2\u30dd\u306e\u7372\u5f97\u7387\u3092\u4e0a\u3052\u308b\u306b\u306f\u3001\u4e0a\u624b\u3044\u30c8\u30fc\u30af\u3084\u30c6\u30af\u30cb\u30c3\u30af\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30c6\u30ec\u30a2\u30dd\u306e\u610f\u5473\u3084\u30e1\u30ea\u30c3\u30c8\u3001\u4e0a\u624b\u3044\u4eba\u306e\u8a71\u6cd5\u3084\u30c6\u30af\u30cb\u30c3\u30af\u306a\u3069\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002\u30c6\u30ec\u30a2\u30dd\u3067\u55b6\u696d\u306e\u6210\u529f\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"post_add_banner\">\n<a href=\"\/seminar\/\" target=\"_blank\" rel=\"noopener\">\n<img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2024\/06\/sb_bnr_seminar_1200x628.jpg\" alt=\"\u30bb\u30df\u30ca\u30fc\u60c5\u5831\">\n<\/a>\n<\/div>\n\n\n\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">\u3053\u306e\u30da\u30fc\u30b8\u306e\u30b3\u30f3\u30c6\u30f3\u30c4<\/p><ul class=\"toc_list\"><li><a href=\"#i\">\u30c6\u30ec\u30a2\u30dd\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#i-2\">\u30c6\u30ec\u30a2\u30dd\u55b6\u696d\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#i-3\">\u30c6\u30ec\u30a2\u30dd\u304c\u4e0a\u624b\u3044\u4eba\u306e\u7279\u5fb4\uff19\u9078<\/a><\/li><li><a href=\"#CRMSFA\">\u30c6\u30ec\u30a2\u30dd\u306e\u6210\u679c\u3092\u6700\u5927\u5316\u3055\u305b\u308bCRM\/SFA<\/a><\/li><li><a 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alt=\"\u30c6\u30ec\u30a2\u30dd\u3068\u306f\uff1f\u4e0a\u624b\u3044\u4eba\u306e\u7279\u5fb4\u3084\u55b6\u696d\u306e\u30b3\u30c4\u30fb\u30c8\u30fc\u30af\u65b9\u6cd5\u3092\u4e00\u6319\u7d39\u4ecb\uff01_\u30c6\u30ec\u30a2\u30dd\u306e\u6982\u8981\" class=\"wp-image-14513\" srcset=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/23322329_m-1140x760.jpg 1140w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/23322329_m-300x200.jpg 300w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/23322329_m-768x512.jpg 768w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/23322329_m-1536x1024.jpg 1536w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/23322329_m-168x111.jpg 168w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/23322329_m-270x180.jpg 270w, https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2022\/09\/23322329_m.jpg 1920w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" 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href=\"https:\/\/www.e-sales.jp\/eigyo-labo\/insidesales-2405\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u3068\u306f\uff1f\u76ee\u7684\u3084\u65e2\u5b58\u55b6\u696d\u3068\u306e\u9055\u3044\u3001\u5c0e\u5165\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 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href=\"https:\/\/www.e-sales.jp\/eigyo-labo\/out-bound-6132\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"https:\/\/www.e-sales.jp\/eigyo-labo\/out-bound-6132\">\u4f01\u696d\u767a\u306e\u55b6\u696d\u300c\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u300d\u306e\u610f\u5473\u3068\u306f\uff1f \u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u306e\u9055\u3044\u3082\u89e3\u8aac<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span 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id=\"CRMSFA\">\u30c6\u30ec\u30a2\u30dd\u306e\u6210\u679c\u3092\u6700\u5927\u5316\u3055\u305b\u308bCRM\/SFA<\/span><\/h2>\n\n\n\n<p>\u30c6\u30ec\u30a2\u30dd\u306e\u6210\u529f\u7387\u3092\u9ad8\u3081\u3066\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u306b\u306f\u3001CRM\/SFA\u306a\u3069\u306e\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30eb\u306e\u6d3b\u7528\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001CRM\/SFA\u305d\u308c\u305e\u308c\u306e\u5f79\u5272\u3084\u30c6\u30ec\u30a2\u30dd\u3067\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u3068\u306f<\/h3>\n\n\n\n<p>CRM\u3068\u306f\u9867\u5ba2\u7ba1\u7406\u3092\u52b9\u7387\u5316\u30fb\u81ea\u52d5\u5316\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u306e\u3053\u3068\u3067\u3059\u3002\u53ce\u96c6\u3057\u305f\u30c7\u30fc\u30bf\u304b\u3089\u9867\u5ba2\u306e\u5c5e\u6027\u3084\u884c\u52d5\u5c65\u6b74\u306a\u3069\u3092\u898b\u3048\u308b\u5316\u3057\u3001\u55b6\u696d\u306e\u6210\u7d04\u7387\u3092\u9ad8\u3081\u308b\u3046\u3048\u3067\u91cd\u8981\u306a\u9867\u5ba2\u7406\u89e3\u3092\u3088\u308a\u6b63\u78ba\u306b\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001CRM\u306f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001\u9867\u5ba2\u60c5\u5831\u3092\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30c6\u30ec\u30a2\u30dd\u306e\u62c5\u5f53\u8005\u306f\u904e\u53bb\u306e\u3084\u308a\u53d6\u308a\u3084\u9867\u5ba2\u5225\u306e\u7279\u8a18\u4e8b\u9805\u306a\u3069\u3001\u6210\u679c\u5411\u4e0a\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u628a\u63e1\u3057\u3066\u3088\u308a\u52b9\u679c\u7684\u306a\u30c6\u30ec\u30a2\u30dd\u55b6\u696d\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.e-sales.jp\/eigyo-labo\/what-is-crm-213\">CRM\u3068\u306f\uff1f\u6a5f\u80fd\u30fb\u30e1\u30ea\u30c3\u30c8\u3084\u9078\u3073\u65b9\u3001\u6d3b\u7528\u306e\u30b3\u30c4\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">SFA\u3068\u306f<\/h3>\n\n\n\n<p>SFA\u3068\u306f\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002\u4e3b\u306b\u55b6\u696d\u90e8\u968a\u306e\u5546\u8ac7\u306e\u9032\u6357\u72b6\u6cc1\u3084\u884c\u52d5\u306e\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u55b6\u696d\u6d3b\u52d5\u306e\u751f\u7523\u6027\u5411\u4e0a\u3084\u696d\u52d9\u6539\u5584\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c6\u30ec\u30a2\u30dd\u55b6\u696d\u306b\u304a\u3044\u3066\u3082\u3001SFA\u306f\u6210\u679c\u5411\u4e0a\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001SFA\u306f\u9867\u5ba2\u7ba1\u7406\u3068\u9023\u52d5\u3057\u3066\u30c6\u30ec\u30a2\u30dd\u3092\u5b9f\u65bd\u3057\u305f\u9867\u5ba2\u306e\u60c5\u5831\u3092\u81ea\u52d5\u3067\u66f4\u65b0\u3059\u308b\u306a\u3069\u306e\u6a5f\u80fd\u304c\u5099\u308f\u3063\u3066\u3044\u308b\u305f\u3081\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u30c6\u30ec\u30a2\u30dd\u696d\u52d9\u306e\u307f\u306b\u5c02\u5ff5\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.e-sales.jp\/sfa\/about\/\">SFA\u3068\u306f\uff1f\u3000CRM\u30fbMA\u3068\u306e\u9055\u3044\u3084\u5c0e\u5165\u6642\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c6\u30ec\u30a2\u30dd\u3067CRM\/SFA\u3092\u6d3b\u7528\u3059\u308b\uff14\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<p>\u4e0a\u8a18\u306e\u3068\u304a\u308a\u3001CRM\/SFA\u306f\u30c6\u30ec\u30a2\u30dd\u306e\u696d\u52d9\u6539\u5584\u3084\u52b9\u7387\u5316\u306b\u3082\u3064\u306a\u304c\u308b\u512a\u308c\u305f\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u4ee5\u4e0b\u306b\u4f7f\u3044\u65b9\u306b\u3088\u3063\u3066\u3046\u307e\u308c\u308b\uff14\u3064\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u5177\u4f53\u4f8b\u3068\u3057\u3066\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. 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