{"id":23479,"date":"2026-02-16T13:40:51","date_gmt":"2026-02-16T04:40:51","guid":{"rendered":"https:\/\/www.e-sales.jp\/eigyo-labo\/?p=23479"},"modified":"2026-02-16T13:40:53","modified_gmt":"2026-02-16T04:40:53","slug":"call-center-crm","status":"publish","type":"post","link":"https:\/\/www.e-sales.jp\/eigyo-labo\/call-center-crm-23479","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u304a\u3059\u3059\u3081\u6bd4\u8f038\u9078\uff01\u5c0e\u5165\u306e\u5fc5\u8981\u6027\u3084\u4e8b\u4f8b\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bCRM\u306e\u5c0e\u5165\u306f\u3001\u696d\u52d9\u52b9\u7387\u5316\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u3068\u306f\u3044\u3048\u3001\u300cCRM\u306e\u5f79\u5272\u304c\u3088\u304f\u5206\u304b\u3089\u306a\u3044\u300d\u300c\u3069\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u306e\u3060\u308d\u3046\u300d\u306a\u3069\u306e\u61f8\u5ff5\u304c\u3042\u308a\u3001\u5c0e\u5165\u3092\u305f\u3081\u3089\u3063\u3066\u3044\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001CRM\u306e\u5fc5\u8981\u6027\u3084\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3001\u8ab2\u984c\u306a\u3069\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002\u5c0e\u5165\u6642\u306b\u6bd4\u8f03\u3059\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u3084\u304a\u3059\u3059\u3081\u306e\u30c4\u30fc\u30eb\u3082\u7d39\u4ecb\u3059\u308b\u306e\u3067\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">\u3053\u306e\u30da\u30fc\u30b8\u306e\u30b3\u30f3\u30c6\u30f3\u30c4<\/p><ul class=\"toc_list\"><li><a href=\"#CRM\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eCRM\u3068\u306f<\/a><\/li><li><a href=\"#CRM-2\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#CRM-3\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306bCRM\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u8ab2\u984c<\/a><\/li><li><a href=\"#CRM-4\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306b\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u4e3b\u306a\u6a5f\u80fd<\/a><\/li><li><a href=\"#CRM-5\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u308b\u969b\u306e\u6bd4\u8f03\u30dd\u30a4\u30f3\u30c8<\/a><\/li><li><a href=\"#CRM8\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u304a\u3059\u3059\u30818\u9078<\/a><\/li><li><a href=\"#CRM-6\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bCRM\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u4e8b\u4f8b<\/a><\/li><li><a href=\"#i\">\u307e\u3068\u3081<\/a><\/li><\/ul><\/div>\n<h2 class=\"wp-block-heading\"><span id=\"CRM\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eCRM\u3068\u306f<\/span><\/h2>\n\n\n\n<p>CRM(Customer Relationship Management)\u3068\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u9069\u5207\u306b\u7ba1\u7406\u3057\u3066\u826f\u597d\u306a\u72b6\u614b\u3092\u7dad\u6301\u30fb\u5f37\u5316\u3059\u308b\u305f\u3081\u306e\u6982\u5ff5\u3084\u7d4c\u55b6\u624b\u6cd5\u3067\u3059\u3002\u307e\u305f\u3001\u305d\u306e\u6982\u5ff5\u30fb\u624b\u6cd5\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u6d3b\u7528\u3059\u308b\u30c4\u30fc\u30eb\u3084\u30b7\u30b9\u30c6\u30e0\u3092CRM\u3068\u547c\u3076\u3053\u3068\u3082\u3088\u304f\u3042\u308a\u307e\u3059\u3002\u65e5\u672c\u8a9e\u3067\u306f\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d\u3068\u8a33\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u3068\u306f\u3001\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u3084\u8cfc\u5165\u30fb\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u306a\u3069\u3092\u7d71\u5408\u7684\u306b\u7ba1\u7406\u3057\u3001\u30c7\u30fc\u30bf\u306b\u3082\u3068\u3065\u3044\u3066\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u9069\u3057\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3046\u624b\u6cd5\u3067\u3059\u3002\u9867\u5ba2\u3092\u30ea\u30d4\u30fc\u30bf\u30fc\u306b\u3057\u3001\u6700\u7d42\u7684\u306b\u30d5\u30a1\u30f3\u306b\u80b2\u3066\u308b\u3053\u3068\u3067\u3001\u9577\u671f\u7684\u306a\u5229\u76ca\u3092\u5f97\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5e02\u5834\u304c\u6210\u719f\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u305d\u306e\u3082\u306e\u3067\u306f\u5dee\u5225\u5316\u3092\u56f3\u308b\u3053\u3068\u304c\u96e3\u3057\u3044\u73fe\u5728\u3001\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u306f\u5bb9\u6613\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u65e2\u5b58\u9867\u5ba2\u3092\u3064\u306a\u304e\u3068\u3081\u308b\u65bd\u7b56\u3068\u3057\u3066CRM\u304c\u6ce8\u76ee\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3082\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>\u53c2\u8003\uff1a<a href=\"\/eigyo-labo\/what-is-crm-213\" target=\"_blank\" rel=\"noreferrer noopener\">CRM\u3068\u306f\uff1f\u57fa\u672c\u6a5f\u80fd\u3084\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3001\u6d3b\u7528\u4e8b\u4f8b\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bCRM\u306e\u5fc5\u8981\u6027<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u53ce\u76ca\u62e1\u5927\u3092\u76ee\u6307\u3059\u969b\u3082\u3001CRM\u306f\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u5834\u5408\u3001CRM\u3067\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u591a\u69d8\u306a\u30c7\u30fc\u30bf\u3092\u8a18\u9332\u30fb\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831<\/li><li>\u5951\u7d04\uff0f\u8cfc\u5165\u30fb\u5229\u7528\u72b6\u6cc1<\/li><li>\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74<\/li><li>\u30af\u30ec\u30fc\u30e0\u30fb\u30c8\u30e9\u30d6\u30eb\u60c5\u5831<\/li><li>\u9867\u5ba2\u306e\u55dc\u597d\u3084\u8981\u671b<\/li><\/ul>\n\n\n\n<p>\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3084\u30af\u30ec\u30fc\u30e0\u51e6\u7406\u306a\u3069\u306e\u91cd\u8981\u306a\u60c5\u5831\u304c\u3001\u7d44\u7e54\u5168\u4f53\u3067\u5171\u6709\u3067\u304d\u3066\u3044\u306a\u3044\u30b1\u30fc\u30b9\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u7d50\u679c\u3001\u672c\u4eba\u78ba\u8a8d\u3084\u72b6\u6cc1\u306e\u6574\u7406\u3067\u901a\u8a71\u304c\u9577\u5f15\u3044\u305f\u308a\u3001\u5bfe\u5fdc\u8005\u306b\u3088\u3063\u3066\u56de\u7b54\u304c\u3076\u308c\u305f\u308a\u3059\u308b\u306a\u3069\u3057\u3066\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b\u306b\u3064\u306a\u304c\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u9867\u5ba2\u306e\u91cd\u8981\u306a\u60c5\u5831\u3092\u53c2\u7167\u3057\u3084\u3059\u304f\u306a\u308a\u3001\u4f01\u696d\u3068\u3057\u3066\u4e00\u8cab\u3057\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u7d50\u679c\u7684\u306b\u3001\u6e80\u8db3\u5ea6\u5411\u4e0a\u3084\u53ce\u76ca\u8ca2\u732e\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304cAI\u3092\u5c0e\u5165\u3059\u308b\u30b1\u30fc\u30b9\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>\u53c2\u8003\uff1a<a href=\"\/eigyo-labo\/call-center-ai-23268\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bAI\u6d3b\u7528\u4f8b\u3084\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306e\u6d3b\u7528\u4f8b<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u9867\u5ba2\u60c5\u5831\u30fb\u8cfc\u5165\u3084\u5951\u7d04\u72b6\u6cc1\u30fb\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u306a\u3069\u3092\u3059\u3050\u306b\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002FAQ\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u3068\u9023\u643a\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u8868\u793a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u7279\u306b\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30b7\u30fc\u30f3\u3067\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<ul 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\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u64cd\u4f5c\u3057\u3084\u3059\u3044\u304b<\/h3>\n\n\n\n<p>\u73fe\u5834\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u64cd\u4f5c\u3057\u3084\u3059\u3044\u304b\u3069\u3046\u304b\u3082\u3001CRM\u9078\u5b9a\u306b\u3042\u305f\u3063\u3066\u306f\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002\u30d9\u30c6\u30e9\u30f3\u304b\u3089\u65b0\u4eba\u307e\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3068\u3063\u3066\u753b\u9762\u304c\u5206\u304b\u308a\u3084\u3059\u304f\u3001\u76f4\u611f\u7684\u306a\u64cd\u4f5c\u304c\u53ef\u80fd\u306aCRM\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u9867\u5ba2\u3068\u901a\u8a71\u3057\u306a\u304c\u3089CRM\u3092\u64cd\u4f5c\u3057\u307e\u3059\u3002\u5165\u529b\u3057\u3065\u3089\u304b\u3063\u305f\u308a\u691c\u7d22\u306b\u624b\u9593\u304c\u304b\u304b\u3063\u305f\u308a\u3059\u308b\u3068\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u4f7f\u3044\u3053\u306a\u305b\u307e\u305b\u3093\u3002\u304b\u3048\u3063\u3066\u5fdc\u7b54\u6642\u9593\u304c\u9577\u5f15\u3044\u305f\u308a\u3001\u30df\u30b9\u3092\u62db\u3044\u305f\u308a\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u30b3\u30b9\u30c8\u3092\u304b\u3051\u3066\u5c0e\u5165\u3057\u305f\u3082\u306e\u306e\u3001\u73fe\u5834\u3067\u8ab0\u3082\u4f7f\u308f\u305a\u5b9a\u7740\u305b\u305a\u306b\u5f62\u9ab8\u5316\u3057\u304b\u306d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u7121\u6599\u304a\u8a66\u3057\u671f\u9593\u3084\u30c7\u30e2\u64cd\u4f5c\u304c\u53ef\u80fd\u306aCRM\u3067\u3042\u308c\u3070\u3001\u73fe\u5834\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u8a66\u3057\u3066\u3082\u3089\u3044\u3001\u4f7f\u3044\u3084\u3059\u3044\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3059\u308b\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u4f7f\u3044\u3084\u3059\u3044CRM\u3067\u3042\u308c\u3070\u5b9a\u7740\u3057\u3084\u3059\u304f\u3001\u5c0e\u5165\u304c\u6210\u529f\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fb\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306f\u6574\u3063\u3066\u3044\u308b\u304b<\/h3>\n\n\n\n<p>CRM\u3067\u306f\u9867\u5ba2\u306e\u6c0f\u540d\u3084\u9023\u7d61\u5148\u3001\u8cfc\u5165\u5c65\u6b74\u3068\u3044\u3063\u305f\u6a5f\u5bc6\u6027\u306e\u9ad8\u3044\u500b\u4eba\u60c5\u5831\u3092\u5927\u91cf\u306b\u6271\u3046\u305f\u3081\u3001\u5f37\u56fa\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002\u901a\u4fe1\u3084\u30c7\u30fc\u30bf\u306e\u6697\u53f7\u5316\u3001\u5b9a\u671f\u7684\u306a\u30c7\u30fc\u30bf\u306e\u81ea\u52d5\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u306f\u3082\u3061\u308d\u3093\u3001\u5f79\u8077\u306b\u5fdc\u3058\u305f\u6a29\u9650\u7ba1\u7406\u3084\u4e0d\u6b63\u30a2\u30af\u30bb\u30b9\u3092\u9632\u3050IP\u30a2\u30c9\u30ec\u30b9\u5236\u9650\u3001\u76e3\u67fb\u30ed\u30b0\u306a\u3069\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u6a5f\u80fd\u304c\u6574\u3063\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306e\u5145\u5b9f\u5ea6\u3082\u91cd\u8981\u3067\u3059\u3002\u521d\u671f\u8a2d\u5b9a\u3084\u65e2\u5b58\u30c7\u30fc\u30bf\u306e\u79fb\u884c\u652f\u63f4\u3060\u3051\u3067\u306a\u304f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5411\u3051\u306e\u7814\u4fee\u3084\u696d\u52d9\u6539\u5584\u63d0\u6848\u307e\u3067\u4f34\u8d70\u3057\u3066\u304f\u308c\u308b\u30d9\u30f3\u30c0\u30fc\u3092\u9078\u3079\u3070\u3001\u73fe\u5834\u3067\u306e\u5c0e\u5165\u3084\u5b9a\u7740\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u307f\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001\u6d77\u5916\u30d9\u30f3\u30c0\u30fc\u306eCRM\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u65e5\u672c\u8a9e\u5bfe\u5fdc\u304c\u53ef\u80fd\u304b\u3069\u3046\u304b\u3082\u78ba\u304b\u3081\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"CRM8\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u304a\u3059\u3059\u30818\u9078<\/span><\/h2>\n\n\n\n<p>CRM\u306b\u306f\u305f\u304f\u3055\u3093\u306e\u7a2e\u985e\u304c\u3042\u308a\u3001\u7279\u5fb4\u306f\u3055\u307e\u3056\u307e\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5c0e\u5165\u3059\u308b\u306e\u3067\u3042\u308c\u3070\u3001\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u304c\u3057\u3084\u3059\u3044\u3082\u306e\u3092\u9078\u3076\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051\u306b\u304a\u3059\u3059\u3081\u306eCRM\u30928\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002\u3059\u3079\u3066\u65e5\u672c\u8a9e\u5bfe\u5fdc\u304c\u53ef\u80fd\u306a\u30c4\u30fc\u30eb\u3092\u9078\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. esm(e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc)<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2026\/02\/23479_001.jpg\" \/><\/figure>\n\n\n\n<p>\uff08\u5f15\u7528\uff1a<a href=\"https:\/\/www.e-sales.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">esm<\/a>\uff09<\/p>\n\n\n\n<p>esm(e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc)\u306f\u3001\u30bd\u30d5\u30c8\u30d6\u30ec\u30fc\u30f3\u682a\u5f0f\u4f1a\u793e\u304c\u63d0\u4f9b\u3059\u308b\u56fd\u7523CRM\u3067\u3059\u3002MA\u3084\u30ce\u30fc\u30b3\u30fc\u30c9\u30c4\u30fc\u30eb\u306a\u3069\u3001esm\u3068\u9023\u643a\u3057\u3066\u6d3b\u7528\u3067\u304d\u308b\u3055\u307e\u3056\u307e\u306a\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3082\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u4f7f\u3046\u306a\u3089esm call\u304c\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001CRM\u306e\u6a5f\u80fd\u306b\u52a0\u3048\u7740\u4fe1\u6642\u306e\u9867\u5ba2\u60c5\u5831\u8868\u793a\u3001\u901a\u8a71\u5c65\u6b74\u306e\u81ea\u52d5\u8a18\u9332\u3001ACD\u3084IVR\u306a\u3069\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u6b20\u304b\u305b\u306a\u3044\u591a\u5f69\u306a\u6a5f\u80fd\u304c\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306e\u624b\u539a\u3055\u3082\u3001e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u5927\u304d\u306a\u9b45\u529b\u3067\u3059\u3002\u5c0e\u5165\u304b\u3089\u5b9a\u7740\u307e\u3067\u5c02\u5c5e\u30c1\u30fc\u30e0\u304c\u3057\u3063\u304b\u308a\u4f34\u8d70\u3059\u308b\u4f53\u5236\u3067\u3001\u5b9a\u7740\u7387\u7d0495\uff05\u3092\u8a87\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u4fa1\u683c<\/th>\n<td>\u30fbBasic\uff1a3,500\u5186<br>\n\u30fbEnterprise\uff1a12,500\u5186<br>\n\u203b\u3044\u305a\u308c\u30821\u30e6\u30fc\u30b6\u30fc\uff0f\u6708\uff08\u7a0e\u5225\uff09<\/td>\n<\/tr>\n\n<tr>\n<th>\u4e3b\u306a\u6a5f\u80fd<\/th>\n<td>\u30fb\u9867\u5ba2\u7ba1\u7406\u3001\u6848\u4ef6\u7ba1\u7406\u3001\u5730\u56f3\u6a5f\u80fd\u3001\u4e88\u5b9f\u7ba1\u7406\u306a\u3069<br>\n\u30fbesm call\u3068\u306e\u9023\u643a\u3067\u901a\u8a71\u5c65\u6b74\u306e\u81ea\u52d5\u8a18\u9332\u3084ACD\u3001IVR\u3001\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u306a\u3069<\/td>\n<\/tr>\n\n<tr>\n<th>CTI\u9023\u643a<\/th>\n<td>esm call\u3092\u8ffd\u52a0\u53ef\u80fd\uff08esm call\u5358\u4f53\u3067\u306e\u5229\u7528\u3082\u53ef\u80fd\uff09\u3001\u5916\u90e8CTI\u3068\u306e\u9023\u643a\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\n<td>30\u65e5\u9593\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a<\/td>\n<\/tr>\n\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2. Salesforce Service Cloud<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2026\/02\/23479_002.png\" \/><\/figure>\n\n\n\n<p>\uff08\u5f15\u7528\uff1a<a href=\"https:\/\/www.salesforce.com\/jp\/service\/cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">Service Cloud<\/a>\uff09<\/p>\n\n\n\n<p>Salesforce\u306f\u3001\u4e16\u754c\u306715\u4e07\u793e\u3092\u8d85\u3048\u308b\u4f01\u696d\u304c\u5229\u7528\u3057\u3066\u3044\u308bCRM\u3067\u3059\u3002\u88fd\u54c1\u306b\u306f\u3044\u304f\u3064\u304b\u306e\u7a2e\u985e\u304c\u3042\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7528\u306fService Cloud\u304c\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>Service Cloud\u3092CTI\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u696d\u52d9\u306e\u52b9\u7387\u5316\u304c\u53ef\u80fd\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u300c\u7740\u4fe1\u6642\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u753b\u9762\u306b\u30c7\u30fc\u30bf\u3092\u8868\u793a\u300d\u300c\u753b\u9762\u4e0a\u306e\u96fb\u8a71\u756a\u53f7\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u767a\u4fe1\u300d\u300c\u901a\u8a71\u30ed\u30b0\u3092\u81ea\u52d5\u4fdd\u5b58\u300d\u306a\u3069\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>Service Cloud\u306e\u5927\u304d\u306a\u9b45\u529b\u306f\u3001\u62e1\u5f35\u6027\u306e\u9ad8\u3055\u3068\u6a5f\u80fd\u306e\u5145\u5b9f\u3076\u308a\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u8a2d\u5b9a\u3084\u958b\u767a\u304c\u5fc5\u8981\u306a\u30b1\u30fc\u30b9\u304c\u591a\u3044\u305f\u3081\u3001\u5c0e\u5165\u306b\u3042\u305f\u3063\u3066\u306f\u8a8d\u5b9a\u30d1\u30fc\u30c8\u30ca\u30fc\u4f01\u696d\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u4fa1\u683c<\/th>\n<td>\u30fbFree Suite\uff1a0\u5186<br>\n\u30fbStarter Suite\uff1a3,000\u5186<br>\n\u30fbPro Suite\uff1a12,000\u5186<br>\n\u30fbEnterprise\uff1a21,000\u5186<br>\n\u30fbUnlimited\uff1a42,000\u5186<br>\n\u30fbAgentforce 1 Service\uff1a66,000\u5186<br>\n\u203b\u3044\u305a\u308c\u30821\u30e6\u30fc\u30b6\u30fc\uff0f\u6708<\/td>\n<\/tr>\n\n<tr>\n<th>\u4e3b\u306a\u6a5f\u80fd<\/th>\n<td>\u30fb\u9867\u5ba2\u60c5\u5831\u7ba1\u7406\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u5c65\u6b74\u7ba1\u7406\u3001\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u6a5f\u80fd\u3001\u5206\u6790\u6a5f\u80fd\u306a\u3069<br>\n\u30fb\u4e0a\u4f4d\u30d7\u30e9\u30f3\u306fAI\u5229\u7528\u3082\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>CTI\u9023\u643a<\/th>\n<td>\u5916\u90e8\u306eCTI\u3068\u9023\u643a\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\n<td>30\u65e5\u9593\u306e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a<\/td>\n<\/tr>\n\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3. Zendesk<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2026\/02\/23479_003.png\" \/><\/figure>\n\n\n\n<p>\uff08\u5f15\u7528\uff1a<a href=\"https:\/\/www.zendesk.co.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">zendesk<\/a>\uff09<\/p>\n\n\n\n<p>Zendesk\u306f10\u4e07\u793e\u4ee5\u4e0a\u306e\u5229\u7528\u5b9f\u7e3e\u3092\u6301\u3061\u3001\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u304b\u3089\u5927\u4f01\u696d\u307e\u3067\u5e45\u5e83\u304f\u4eba\u6c17\u306e\u3042\u308bCRM\u3067\u3059\u3002\u65e5\u672c\u3067\u3082\u591a\u304f\u306e\u4f01\u696d\u304c\u5c0e\u5165\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u96fb\u8a71\u3060\u3051\u3067\u306a\u304f\u3001\u30e1\u30fc\u30eb\u3084\u30c1\u30e3\u30c3\u30c8\u3001SNS\u306a\u3069\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u3001\u753b\u9762\u3067\u3059\u3050\u306b\u78ba\u8a8d\u3067\u304d\u308b\u305f\u3081\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002AI\u30e2\u30c7\u30eb\u3092\u642d\u8f09\u3057\u305f\u30d7\u30e9\u30f3\u3067\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u3088\u308b\u4e00\u6b21\u5bfe\u5fdc\u3084FAQ\u306e\u81ea\u52d5\u751f\u6210\u306a\u3069\u304c\u53ef\u80fd\u3067\u3001\u73fe\u5834\u306e\u8ca0\u62c5\u3092\u6e1b\u3089\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u4fa1\u683c<\/th>\n<td>\u30fbSupport Team\uff1a19\u30c9\u30eb<br>\n\u30fbSuite Team\uff1a55\u30c9\u30eb<br>\n\u30fbSuite Professional\uff1a115\u30c9\u30eb<br>\n\u30fbSuite Enterprise\uff1a169\u30c9\u30eb<br>\n\u203b\u3044\u305a\u308c\u30821\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff0f\u6708\uff08\u5e74\u6255\u3044\uff09<\/td>\n<\/tr>\n\n<tr>\n<th>\u4e3b\u306a\u6a5f\u80fd<\/th>\n<td>\u30fb\u9867\u5ba2\u60c5\u5831\u7ba1\u7406\u3001\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u3001\u5b9a\u578b\u56de\u7b54\u3001\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306a\u3069<br>\n\u30fb\u4e0a\u4f4d\u30d7\u30e9\u30f3\u306fAI\u3092\u642d\u8f09\u3057\u3001\u81ea\u52d5\u8fd4\u4fe1\u3084\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u3001\u30ca\u30ec\u30c3\u30b8\u69cb\u7bc9\u306a\u3069\u3082\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>CTI\u9023\u643a<\/th>\n<td>Zendesk Talk\u6a5f\u80fd\u3042\u308a\u3001\u5916\u90e8\u306eCTI\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\n<td>14\u65e5\u9593\u306e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a<\/td>\n<\/tr>\n\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">4. HubSpot<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2026\/02\/23479_004.jpg\" \/><\/figure>\n\n\n\n<p>\uff08\u5f15\u7528\uff1a<a href=\"https:\/\/www.hubspot.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a>\uff09<\/p>\n\n\n\n<p>HubSpot\u306f\u4e16\u754c135\u304b\u56fd\u4ee5\u4e0a\u3067\u5c55\u958b\u3057\u3066\u304a\u308a\u300127\u4e078,000\u793e\u3092\u8d85\u3048\u308b\u4f01\u696d\u304c\u5229\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u8907\u6570\u306e\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051\u306fService Hub\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u7d71\u5408\u578b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u57fa\u76e4\u3068\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u4f8b\u3048\u3070Marketing Hub\u3084Sales Hub\u3068\u4f75\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u3084\u55b6\u696d\u90e8\u9580\u306e\u30c7\u30fc\u30bf\u3082\u5171\u6709\u3067\u304d\u307e\u3059\u3002\u8cfc\u5165\u5c65\u6b74\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6d3b\u7528\u72b6\u6cc1\u306a\u3069\u3092\u628a\u63e1\u3057\u305f\u3046\u3048\u3067\u3001\u5148\u56de\u308a\u5bfe\u5fdc\u3059\u308b\u3068\u3044\u3063\u305f\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u4fa1\u683c<\/th>\n<td>\u30fb\u7121\u6599\u30d7\u30e9\u30f3\u3042\u308a\uff082\u30e6\u30fc\u30b6\u30fc\u307e\u3067\uff09<br>\n\u30fbStarter\uff1a1,080\u5186<br>\n\u30fbProfessional\uff1a10,800\u5186<br>\n\u30fbEnterprise\uff1a18,000\u5186<br>\n\u203b\u3044\u305a\u308c\u30821\u30b7\u30fc\u30c8\uff0f\u6708\uff08\u5e74\u6255\u3044\uff09<\/td>\n<\/tr>\n\n<tr>\n<th>\u4e3b\u306a\u6a5f\u80fd<\/th>\n<td>\u30fb\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3001\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3001IVR\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306a\u3069<br>\n\u30fb\u5225\u9014\u8cbb\u7528\u304c\u767a\u751f\u3059\u308b\u304c\u3001AI\u6d3b\u7528\u3057\u305f\u9867\u5ba2\u5bfe\u5fdc\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3084\u30c7\u30fc\u30bf\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5229\u7528\u3082\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>CTI\u9023\u643a<\/th>\n<td>HubSpot Calling\u6a5f\u80fd\u3042\u308a\u3001\u5916\u90e8\u306eCTI\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd<br>\n\u203b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5229\u7528\u3067\u306f\u5916\u90e8CTI\u3068\u306e\u9023\u643a\u304c\u304a\u3059\u3059\u3081<\/td>\n<\/tr>\n\n<tr>\n<th>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\n<td>\u30c7\u30e2\u300114\u65e5\u9593\u306e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a<\/td>\n<\/tr>\n\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">5. Zoho Desk<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2026\/02\/23479_005.png\" \/><\/figure>\n\n\n\n<p>\uff08\u5f15\u7528\uff1a<a href=\"https:\/\/www.zoho.com\/jp\/desk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zoho Desk<\/a>\uff09<\/p>\n\n\n\n<p>Zoho\u306f29\u5e74\u306e\u6b74\u53f2\u3092\u6301\u3061\u3001150\u3092\u8d85\u3048\u308b\u56fd\u3067\u30b5\u30fc\u30d3\u30b9\u3092\u5c55\u958b\u3057\u3066\u3044\u308b\u4f01\u696d\u3067\u3059\u3002\u88fd\u54c1\u306b\u306f\u8907\u6570\u306e\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5c0e\u5165\u3059\u308b\u306a\u3089Zoho Desk\u304c\u5411\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u753b\u9762\u30ec\u30a4\u30a2\u30a6\u30c8\u306f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u3001\u90e8\u9580\u306b\u3042\u308f\u305b\u3066\u4f7f\u3044\u3084\u3059\u3044\u3088\u3046\u306b\u5909\u66f4\u53ef\u80fd\u3067\u3059\u3002\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u696d\u52d9\u52b9\u7387\u306e\u5411\u4e0a\u304c\u76ee\u6307\u305b\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u5c0e\u5165\u307e\u3067\u306e\u901f\u3055\u3084\u3001\u4fa1\u683c\u306e\u8ca0\u62c5\u611f\u306e\u5c11\u306a\u3055\u3082\u5927\u304d\u306a\u9b45\u529b\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u4fa1\u683c<\/th>\n<td>\u30fb\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\uff1a1,680\u5186<br>\n\u30fb\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\uff1a2,760\u5186<br>\n\u30fb\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\uff1a4,800\u5186<br>\n\u30fb\u30a2\u30eb\u30c6\u30a3\u30e1\u30c3\u30c8\uff1a6,240\u5186<br>\n\u203b\u3044\u305a\u308c\u30821\u30e6\u30fc\u30b6\u30fc\uff0f\u6708\uff08\u5e74\u6255\u3044\uff09<\/td>\n<\/tr>\n\n<tr>\n<th>\u4e3b\u306a\u6a5f\u80fd<\/th>\n<td>\u30fb\u9867\u5ba2\u7ba1\u7406\u3001\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3001\u8a73\u7d30\u691c\u7d22\u3001\u5206\u6790\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u306a\u3069<br>\n\u30fb\u4e0a\u4f4d\u30d7\u30e9\u30f3\u306fAI\u6d3b\u7528\u3082\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>CTI\u9023\u643a<\/th>\n<td>Zoho Voice\u6a5f\u80fd\u3042\u308a\u3001\u5916\u90e8\u306eCTI\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\n<td>15\u65e5\u9593\u306e\u7121\u6599\u304a\u8a66\u3057\u30d7\u30e9\u30f3\u3042\u308a<\/td>\n<\/tr>\n\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">6. Freshdesk<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2026\/02\/23479_006.jpg\" \/><\/figure>\n\n\n\n<p>\uff08\u5f15\u7528\uff1a<a href=\"https:\/\/www.freshworks.com\/freshdesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Freshdesk<\/a>\uff09<\/p>\n\n\n\n<p>Freshdesk\u306f\u3001\u4e16\u754c7\u4e075,000\u793e\u4ee5\u4e0a\u3067\u5229\u7528\u3055\u308c\u3066\u3044\u308b\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u5411\u3051CRM\u3067\u3059\u3002\u30a4\u30f3\u30c9\u767a\u306e\u4f01\u696dFreshworks\u304c\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u64cd\u4f5c\u6027\u306e\u9ad8\u3055\u3084\u753b\u9762\u306e\u5206\u304b\u308a\u3084\u3059\u3055\u304c\u9b45\u529b\u3067\u3001\u591a\u6a5f\u80fd\u3067\u3042\u308a\u306a\u304c\u3089\u8a2d\u5b9a\u304c\u5bb9\u6613\u306a\u3053\u3068\u304b\u3089\u4e16\u754c\u3067\u3082\u9ad8\u8a55\u4fa1\u3092\u53d7\u3051\u3066\u3044\u307e\u3059\u3002\u30c7\u30d5\u30a9\u30eb\u30c8\u8a2d\u5b9a\u306f\u3059\u3050\u306b\u904b\u7528\u3067\u304d\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u5229\u7528\u307e\u3067\u306b\u5fc5\u8981\u306a\u6700\u77ed\u6642\u9593\u306f\u3001\u308f\u305a\u304b1\u6642\u9593\u7a0b\u5ea6\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u65e5\u672c\u3067\u306f\u552f\u4e00OrangeOne\u682a\u5f0f\u4f1a\u793e\u304c\u7dcf\u5408\u4ee3\u7406\u5e97\u3092\u52d9\u3081\u3001\u7121\u6599\u76f8\u8ac7\u4f1a\u3084\u7121\u6599\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304c\u5229\u7528\u3067\u304d\u307e\u3059\u3002\u6d77\u5916\u88fd\u54c1\u3067\u3042\u308a\u306a\u304c\u3089\u3001\u5b89\u5fc3\u3057\u3066\u624b\u539a\u3044\u30b5\u30dd\u30fc\u30c8\u304c\u53d7\u3051\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u4fa1\u683c<\/th>\n<td>\u30fbFREE\uff1a\u7121\u6599<br>\n\u30fbGROWTH\uff1a19\u30c9\u30eb<br>\n\u30fbPRO\uff1a55\u30c9\u30eb<br>\n\u30fbENTERPRISE\uff1a89\u30c9\u30eb<br>\n\u203b\u3044\u305a\u308c\u30821\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff0f\u6708\uff08\u5e74\u6255\u3044\uff09<\/td>\n<\/tr>\n\n<tr>\n<th>\u4e3b\u306a\u6a5f\u80fd<\/th>\n<td>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3001\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3001\u81ea\u52d5\u5272\u5f53\u3001\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u8a2d\u5b9a\u3001\u30ca\u30ec\u30c3\u30b8\u691c\u7d22\u306a\u3069<\/td>\n<\/tr>\n\n<tr>\n<th>CTI\u9023\u643a<\/th>\n<td>Freshcaller\u3084\u5916\u90e8\u306eCTI\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\n<td>14\u65e5\u9593\u306e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a<\/td>\n<\/tr>\n\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">7. FastHelp<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2026\/02\/23479_007.jpg\" \/><\/figure>\n\n\n\n<p>\uff08\u5f15\u7528\uff1a<a href=\"https:\/\/fastseries.jp\/product\/crm\/fasthelp\" target=\"_blank\" rel=\"noreferrer noopener\">FastSeries<\/a>\uff09<\/p>\n\n\n\n<p>FastHelp\u306f\u3001\u7d0430\u5e74\u306e\u6b74\u53f2\u3092\u8a87\u308b\u30c6\u30af\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u682a\u5f0f\u4f1a\u793e\u304c\u63d0\u4f9b\u3059\u308b\u56fd\u7523\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcCRM\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002FastSeries\u3068\u3057\u3066\u30ca\u30ec\u30c3\u30b8\u30b7\u30b9\u30c6\u30e0\u3067\u3042\u308bFastAnswer\u3084\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u306eFastVoice\u306a\u3069\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5c55\u958b\u3057\u3066\u304a\u308a\u3001\u591a\u304f\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u652f\u6301\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u56fd\u7523CRM\u306a\u3089\u3067\u306f\u306e\u3001\u65e5\u672c\u4eba\u304c\u4f7f\u3044\u3084\u3059\u3044\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u304c\u7279\u9577\u3067\u3059\u3002\u9577\u6642\u9593\u64cd\u4f5c\u3057\u3066\u3082\u75b2\u308c\u306b\u304f\u3044\u8a2d\u8a08\u3067\u3001\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7279\u5316\u306e\u751f\u6210AI\u3092\u6d3b\u7528\u3067\u304d\u308b\u305f\u3081\u3001\u696d\u52d9\u52b9\u7387\u306e\u5927\u5e45\u306a\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u624b\u539a\u3044\u30b5\u30dd\u30fc\u30c8\u304c\u3042\u308b\u306e\u3082\u5927\u304d\u306a\u9b45\u529b\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6599\u91d1\u30d7\u30e9\u30f3\u306f\u516c\u958b\u3055\u308c\u3066\u3044\u306a\u3044\u305f\u3081\u3001\u307e\u305a\u306f\u554f\u3044\u5408\u308f\u305b\u307e\u3057\u3087\u3046\u3002\u72b6\u6cc1\u3084\u8981\u4ef6\u306b\u5fdc\u3058\u3066\u6982\u7b97\u3067\u898b\u7a4d\u3082\u308a\u3092\u63d0\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u4fa1\u683c<\/th>\n<td>\u8981\u554f\u3044\u5408\u308f\u305b<\/td>\n<\/tr>\n\n<tr>\n<th>\u4e3b\u306a\u6a5f\u80fd<\/th>\n<td>\u30bb\u30eb\u30d5\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3001\u56de\u7b54\u652f\u63f4\u3001\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u3001\u9867\u5ba2\u60c5\u5831\u7ba1\u7406\u3001\u5fdc\u7b54\u5c65\u6b74\u7ba1\u7406\u306a\u3069<\/td>\n<\/tr>\n\n<tr>\n<th>CTI\u9023\u643a<\/th>\n<td>\u5916\u90e8CTI\u3068\u306e\u9023\u643a\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\n<td>\u30c7\u30e2\u3067\u88fd\u54c1\u8aac\u660e\u5f8c\u3001\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u304c\u53ef\u80fd<\/td>\n<\/tr>\n\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">8. \u697d\u30c6\u30eb<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2026\/02\/23479_008.jpg\" \/><\/figure>\n\n\n\n<p>\uff08\u5f15\u7528\uff1a<a href=\"https:\/\/www.rakutel.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u697d\u30c6\u30eb<\/a>\uff09<\/p>\n\n\n\n<p>\u697d\u30c6\u30eb\u306f\u3001\u682a\u5f0f\u4f1a\u793e\u30e9\u30b9\u30af\u304c\u63d0\u4f9b\u3059\u308b\u56fd\u7523\u306eCRM\u3067\u3059\u3002\u7279\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u96fb\u8a71\u696d\u52d9\u306e\u52b9\u7387\u5316\u306b\u5f37\u307f\u3092\u6301\u3061\u3001\u65e5\u3005\u306e\u554f\u3044\u5408\u308f\u305b\u696d\u52d9\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u3081\u305f\u3044\u4f01\u696d\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3067\u3082\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3067\u3082\u5927\u3044\u306b\u6d3b\u7528\u3067\u304d\u3001\u55b6\u696d\u7ba1\u7406\u306a\u3069\u306b\u3082\u5a01\u529b\u3092\u767a\u63ee\u3057\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u55b6\u696d\u90e8\u9580\u3067\u60c5\u5831\u304c\u5206\u65ad\u3055\u308c\u304c\u3061\u306a\u4f01\u696d\u3067\u3082\u3001\u9867\u5ba2\u60c5\u5831\u306a\u3069\u306e\u30c7\u30fc\u30bf\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u4f01\u696d\u3068\u3057\u3066\u4e00\u8cab\u3057\u305f\u5bfe\u5fdc\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u304c\u9ad8\u3044\u306e\u3082\u697d\u30c6\u30eb\u306e\u9b45\u529b\u3067\u3059\u3002\u30ce\u30fc\u30b3\u30fc\u30c9\u958b\u767a\u304c\u53ef\u80fd\u3067\u3001\u9ad8\u3044\u5c02\u9580\u77e5\u8b58\u3092\u6301\u3063\u305f\u4eba\u6750\u304c\u3044\u306a\u304f\u3066\u3082\u3001\u81ea\u793e\u306e\u904b\u7528\u306b\u3042\u308f\u305b\u305f\u753b\u9762\u3084\u9805\u76ee\u3092\u8a2d\u8a08\u3067\u304d\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u7279\u5316\u3057\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3082\u5b9f\u88c5\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u7c21\u5358\u306b\u4f7f\u3044\u3084\u3059\u3044\u30b9\u30bf\u30a4\u30eb\u306b\u5909\u66f4\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<th>\u4fa1\u683c<\/th>\n<td>\u8981\u554f\u3044\u5408\u308f\u305b<\/td>\n<\/tr>\n\n<tr>\n<th>\u4e3b\u306a\u6a5f\u80fd<\/th>\n<td>\u9867\u5ba2\u60c5\u5831\u7ba1\u7406\u3001\u5bfe\u5fdc\u5c65\u6b74\u691c\u7d22\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u8a2d\u5b9a\u3001\u96c6\u8a08\u306a\u3069<\/td>\n<\/tr>\n\n<tr>\n<th>CTI\u9023\u643a<\/th>\n<td>\u5916\u90e8\u306eCTI\u3068\u306e\u9023\u643a\u53ef\u80fd<\/td>\n<\/tr>\n\n<tr>\n<th>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\n<td>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a\uff08\u671f\u9593\u306f\u8981\u554f\u3044\u5408\u308f\u305b\uff09<\/td>\n<\/tr>\n\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"CRM-6\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bCRM\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u4e8b\u4f8b<\/span><\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306e\u6a5f\u80fd\u3084\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u7406\u89e3\u3067\u304d\u3066\u3082\u3001\u73fe\u5834\u3067\u3069\u308c\u3060\u3051\u6d3b\u7528\u3067\u304d\u308b\u304b\u4e0d\u5b89\u306a\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u3001CRM\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u3066\u8ab2\u984c\u89e3\u6c7a\u3092\u9054\u6210\u3057\u305f\u4e8b\u4f8b\u30923\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002\u5c0e\u5165\u306b\u3042\u305f\u3063\u3066\u306e\u53c2\u8003\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u682a\u5f0f\u4f1a\u793e\u65e5\u672c\u65c5\u884c<\/h3>\n\n\n\n<p>\u682a\u5f0f\u4f1a\u793e\u65e5\u672c\u65c5\u884c\u3067\u306f\u3001\u304b\u3064\u3066\u306f\u96fb\u8a71\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u4e2d\u5fc3\u3060\u3063\u305f\u305f\u3081\u3001\u7e41\u5fd9\u671f\u306b\u306f\u300c\u96fb\u8a71\u304c\u3064\u306a\u304c\u3089\u306a\u3044\u300d\u3068\u306e\u304a\u53f1\u308a\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u3088\u304f\u3042\u308a\u307e\u3057\u305f\u3002\u30e1\u30fc\u30eb\u3092\u5171\u6709\u3059\u308b\u4ed5\u7d44\u307f\u304c\u306a\u304f\u500b\u4eba\u304c\u5bfe\u5fdc\u3057\u3066\u3044\u305f\u305f\u3081\u3001\u8ab0\u304c\u3069\u3053\u307e\u3067\u51e6\u7406\u3057\u305f\u306e\u304b\u5206\u304b\u308a\u3065\u3089\u3044\u70b9\u3082\u8ab2\u984c\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>CRM\u306e\u5c0e\u5165\u5f8c\u306f\u3001IVR\u3067\u300cSMS\u3067\u554f\u3044\u5408\u308f\u305b\u308b\u300d\u3068\u306e\u9078\u629e\u80a2\u3092\u8a2d\u5b9a\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u30e1\u30c3\u30bb\u30fc\u30b8\u6a5f\u80fd\u306b\u8a98\u5c0e\u3002\u554f\u3044\u5408\u308f\u305b\u3092\u6e1b\u3089\u3057\u3066\u304a\u5ba2\u69d8\u3092\u306a\u308b\u3079\u304f\u304a\u5f85\u305f\u305b\u3057\u306a\u3044\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u307e\u3057\u305f\u3002\u554f\u3044\u5408\u308f\u305b\u3092\u30c1\u30b1\u30c3\u30c8\u3068\u3057\u3066\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u72b6\u6cc1\u304c\u5168\u4f53\u3067\u5171\u6709\u3055\u308c\u3001\u8fd4\u4fe1\u6f0f\u308c\u3092\u306a\u304f\u3059\u3053\u3068\u306b\u3082\u6210\u529f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>IVR\u3084\u30c1\u30b1\u30c3\u30c8\u306a\u3069CRM\u306e\u6a5f\u80fd\u3092\u751f\u304b\u3057\u3001\u5f85\u305f\u305b\u308b\u6642\u9593\u306e\u77ed\u7e2e\u3084\u8fd4\u4fe1\u6f0f\u308c\u306e\u9632\u6b62\u306b\u6210\u529f\u3057\u305f\u4f8b\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u682a\u5f0f\u4f1a\u793e\u30a4\u30aa\u30f3\u9280\u884c<\/h3>\n\n\n\n<p>\u30a4\u30aa\u30f3\u9280\u884c\u3067\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u62e1\u5927\u306b\u4f34\u3063\u3066\u304a\u5ba2\u69d8\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u5e74\u3005\u62e1\u5927\u3057\u3066\u304a\u308a\u3001\u4eba\u54e1\u5897\u52a0\u306b\u3088\u308b\u5bfe\u5fdc\u306b\u9650\u754c\u3092\u611f\u3058\u3066\u3044\u307e\u3057\u305f\u3002\u72ec\u81ea\u958b\u767a\u3057\u305f\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u304c\u9023\u643a\u6027\u30fb\u62e1\u5145\u6027\u306b\u4e4f\u3057\u304f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u70b9\u3082\u8ab2\u984c\u3067\u3057\u305f\u3002\u307e\u305f\u3001\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u5bfe\u5fdc\u304c\u96e3\u3057\u304f\u3001\u304a\u5ba2\u3055\u307e\u3092\u5f85\u305f\u305b\u305f\u308a\u6298\u308a\u8fd4\u3057\u306e\u96fb\u8a71\u306b\u306a\u3063\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u591a\u3044\u70b9\u3082\u8ab2\u984c\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>CRM\u3092\u5c0e\u5165\u5f8c\u306f\u3001\u793e\u5185\u306b\u3042\u308b\u30c7\u30fc\u30bf\u3092\u96c6\u7d04\u3057\u3001\u55b6\u696d\u90e8\u9580\u3068\u306e\u30ca\u30ec\u30c3\u30b8\u5171\u6709\u3082\u76ee\u6307\u3057\u307e\u3057\u305f\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u76ee\u7dda\u3067\u4f7f\u3044\u3084\u3059\u3044\u30b7\u30b9\u30c6\u30e0\u3092\u91cd\u8996\u3057\u3066\u3064\u304f\u308a\u3053\u3093\u3060\u7d50\u679c\u3001\u51e6\u7406\u52b9\u7387\u304c\u5411\u4e0a\u3059\u308b\u306a\u3069\u306e\u6210\u679c\u304c\u51fa\u3066\u3044\u307e\u3059\u3002\u307b\u304b\u306e\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3057\u3066\u4e00\u5143\u7684\u306b\u30c7\u30fc\u30bf\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3053\u3068\u3067\u3001\u696d\u52d9\u52b9\u7387\u3082\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h3 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