{"id":239,"date":"2015-03-11T02:08:03","date_gmt":"2015-03-11T02:08:03","guid":{"rendered":"https:\/\/www.e-sales.jp\/eigyo-labo\/?p=239"},"modified":"2026-03-24T10:32:28","modified_gmt":"2026-03-24T01:32:28","slug":"what-is-sfa","status":"publish","type":"post","link":"https:\/\/www.e-sales.jp\/eigyo-labo\/what-is-sfa-239","title":{"rendered":"\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u52a9\u3051\u308bSFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\uff09\u3068\u306f\uff1f \uff5e SFA\u306e\u57fa\u790e\u77e5\u8b58"},"content":{"rendered":"\n<p>\u300c\u4e0b\u304c\u308a\u7d9a\u3051\u308b\u58f2\u4e0a\u3092\u6539\u5584\u3057\u305f\u3044\u300d\u300c\u7af6\u5408\u4ed6\u793e\u3068\u306e\u7af6\u4e89\u306b\u306a\u304b\u306a\u304b\u52dd\u3066\u306a\u3044\u300d\u300c\u9867\u5ba2\u306b\u63d0\u6848\u3057\u3066\u3082\u6210\u679c\u306b\u7d50\u3073\u3064\u304b\u306a\u3044\u300d\u300c\u55b6\u696d\u30de\u30f3\u500b\u4eba\u306e\u30b9\u30ad\u30eb\u306b\u5dee\u304c\u3042\u308b\u300d\u30fb\u30fb\u30fb\u3042\u306a\u305f\u306e\u4f1a\u793e\u306e\u55b6\u696d\u306b\u306f\u3001\u3053\u3093\u306a\u60a9\u307f\u306f\u3042\u308a\u307e\u305b\u3093\u304b\uff1f<\/p>\n\n\n\n<p>\u4f4e\u6210\u9577\u6642\u4ee3\u306e\u4eca\u65e5\u3001\u591a\u304f\u306e\u4f01\u696d\u304c\u81ea\u793e\u306e\u55b6\u696d\u529b\u3092\u8ab2\u984c\u8996\u3057\u3066\u3044\u308b\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u5177\u4f53\u7684\u306a\u89e3\u6c7a\u7b56\u3092\u898b\u3064\u3051\u3089\u308c\u306a\u3044\u4f01\u696d\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3067\u8abf\u3079\u3066\u307f\u308b\u3068\u3001\u3069\u3046\u3084\u3089\u300cSFA\u300d\u3068\u3044\u3046\u55b6\u696d\u3092\u652f\u63f4\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u304c\u3042\u308b\u3089\u3057\u3044 \u2015\u2015 \u85c1\u306b\u3082\u3059\u304c\u308b\u601d\u3044\u3067SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\uff09\u3092\u5c0e\u5165\u3057\u3066\u307f\u305f\u3082\u306e\u306e\u3001\u52b9\u679c\u304c\u8868\u308c\u306a\u3044 \u2015\u2015 \u305d\u3093\u306a\u58f0\u3082\u3088\u304f\u8033\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>SFA\u306f\u3001\u5c0e\u5165\u3059\u308b\u3060\u3051\u3067\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u308b\u9b54\u6cd5\u306e\u9053\u5177\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3067SFA\u3092\u4e0a\u624b\u306b\u4f7f\u3044\u3053\u306a\u3057\u3001\u76ee\u899a\u307e\u3057\u3044\u6210\u679c\u3092\u4e0a\u3052\u3066\u3044\u308b\u4f01\u696d\u304c\u3042\u308b\u306e\u3082\u4e8b\u5b9f\u3067\u3059\u3002<\/p>\n\n\n\n<p>SFA\u3068\u306f\u3001\u3044\u3063\u305f\u3044\u3069\u3093\u306a\u30b7\u30b9\u30c6\u30e0\u306a\u306e\u3067\u3057\u3087\u3046\uff1f<\/p>\n\n\n\n<p>\u4eca\u56de\u306f\u3001SFA\u306e\u57fa\u790e\u3092\u99c6\u3051\u8db3\u3067\u5b66\u3093\u3067\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">\u3053\u306e\u30da\u30fc\u30b8\u306e\u30b3\u30f3\u30c6\u30f3\u30c4<\/p><ul class=\"toc_list\"><li><a href=\"#SFA\">\u55b6\u696d\u6d3b\u52d5\u3068\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308bSFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\uff09<\/a><\/li><li><a href=\"#SFACRM\">SFA\u3068CRM\u306e\u9055\u3044\u3068\u5171\u901a\u70b9<\/a><\/li><li><a href=\"#i\">\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u5f79\u5272\u306f\u30d7\u30ed\u30bb\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8<\/a><\/li><li><a href=\"#i-2\">\u300c\u7c21\u5358\u300d\u300c\u30b5\u30dd\u30fc\u30c8\u300d\u300c\u5b9f\u7e3e\u300d\u3067\u9078\u3076<\/a><\/li><\/ul><\/div>\n<h2 class=\"wp-block-heading\"><span id=\"SFA\">\u55b6\u696d\u6d3b\u52d5\u3068\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308bSFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\uff09<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/03\/3284180_m.jpg\" alt=\"\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u52a9\u3051\u308bSFA\u3068\u306f\uff1f \uff5e SFA\u306e\u57fa\u790e\u77e5\u8b58\uff3f\u55b6\u696d\"><\/figure>\n\n\n\n<p>SFA\u306f\u3001\u82f1\u8a9e\u306e\u300cSales Force Automation\u300d\u306e\u7565\u8a9e\u3067\u3001\u65e5\u672c\u3067\u306f\u3082\u3063\u3071\u3089\u300c\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u300d\u3068\u547c\u3070\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3082\u3068\u3082\u3068\u306f1990\u5e74\u4ee3\u524d\u534a\u306b\u7c73\u56fd\u3067\u63d0\u5531\u3055\u308c\u3001\u65e5\u672c\u3067\u308220\u5e74\u4ee5\u4e0a\u306b\u308f\u305f\u3063\u3066\u5229\u7528\u3055\u308c\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\uff09\u306f\u5f53\u521d\u3001\u30d0\u30d6\u30eb\u671f\u306e\u7d42\u7109\u306b\u3088\u308a\u4e0d\u6cc1\u306e\u6700\u4e2d\u306b\u3042\u3063\u305f\u65e5\u672c\u4f01\u696d\u306b\u3001\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u52a9\u3051\u308b\u30c4\u30fc\u30eb\u3068\u3057\u3066\u5927\u3044\u306b\u3082\u3066\u306f\u3084\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001SFA\u306e\u9ece\u660e\u671f\u306b\u304a\u3044\u3066\u3001SFA\u3092\u5341\u5206\u306b\u6d3b\u7528\u3057\u3066\u5c0e\u5165\u52b9\u679c\u304c\u5f97\u3089\u308c\u305f\u3068\u3044\u3046\u65e5\u672c\u4f01\u696d\u306f\u307b\u3093\u306e\u4e00\u90e8\u306b\u9650\u3089\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u5927\u304d\u306a\u7406\u7531\u306f\u3001\u7c73\u56fd\u3068\u65e5\u672c\u306e\u5546\u7fd2\u6163\u306e\u9055\u3044\u3060\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>Sales Force Automation\u3092\u76f4\u8a33\u3059\u308b\u3068\u300c\u55b6\u696d\u90e8\u968a\u306e\u81ea\u52d5\u5316\u300d\u3068\u3044\u3046\u610f\u5473\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u65e5\u672c\u3067\u4f7f\u308f\u308c\u3066\u3044\u308b\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3068\u3044\u3046\u8a00\u8449\u3068\u306f\u305a\u3044\u3076\u3093\u5370\u8c61\u304c\u7570\u306a\u308a\u307e\u3059\u304c\u3001\u305d\u308c\u306b\u306f\u8a33\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7c73\u56fd\u306b\u304a\u3051\u308b\u55b6\u696d\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u306e\u4e00\u6a5f\u80fd\u3068\u3055\u308c\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u304c\u6226\u7565\u306b\u57fa\u3065\u3044\u3066\u55b6\u696d\u3092\u52d5\u304b\u3059\u3053\u3068\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3053\u3067\u55b6\u696d\u90e8\u968a\u306e\u81ea\u52d5\u5316\u3053\u305d\u304c\u3001\u55b6\u696d\u529b\u5f37\u5316\u306e\u6700\u5584\u7b56\u3060\u3068\u8003\u3048\u3089\u308c\u305f\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u308c\u306b\u5bfe\u3057\u3066\u65e5\u672c\u306b\u304a\u3051\u308b\u55b6\u696d\u306f\u3001\u4f01\u696d\u306e\u58f2\u4e0a\u30fb\u5229\u76ca\u3092\u652f\u3048\u308b\u793e\u5185\u306e\u4e2d\u5fc3\u7684\u306a\u5b58\u5728\u3068\u4f4d\u7f6e\u4ed8\u3051\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4f01\u696d\u306b\u3088\u3063\u3066\u306f\u3001\u975e\u5e38\u306b\u5f37\u3044\u6a29\u9650\u3092\u6301\u3063\u3066\u3044\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u7d50\u679c\u3001\u65e5\u672c\u4f01\u696d\u306e\u55b6\u696d\u90e8\u9580\u306f\u3001\u5404\u55b6\u696d\u30de\u30f3\u306e\u7d4c\u9a13\u3068\u52d8\u304c\u91cd\u8996\u3055\u308c\u308b\u5c5e\u4eba\u7684\u306a\u7d44\u7e54\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u305d\u3093\u306a\u55b6\u696d\u306b\u306f\u696d\u52d9\u3092\u6a19\u6e96\u5316\u30fb\u81ea\u52d5\u5316\u3059\u308bSFA\u306e\u8003\u3048\u65b9\u304c\u53d7\u3051\u5165\u308c\u3089\u308c\u305a\u3001\u591a\u304f\u306e\u65e5\u672c\u4f01\u696d\u3067SFA\u306e\u5c0e\u5165\u52b9\u679c\u304c\u5f97\u3089\u308c\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u9577\u5f15\u304f\u4e0d\u6cc1\u306b\u3088\u3063\u3066\u5e02\u5834\u304c\u505c\u6ede\u30fb\u7e2e\u5c0f\u3057\u3066\u304f\u308b\u3068\u3001\u3053\u308c\u307e\u3067\u306e\u5c5e\u4eba\u7684\u306a\u55b6\u696d\u30b9\u30bf\u30a4\u30eb\u306f\u901a\u7528\u3057\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3093\u306a\u3068\u304d\u306b\u3001SFA\u304c\u518d\u3073\u6ce8\u76ee\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3082\u3061\u308d\u3093\u3001\u904e\u53bb\u306bSFA\u3092\u5c0e\u5165\u3057\u3066\u52b9\u679c\u304c\u5f97\u3089\u308c\u306a\u304b\u3063\u305f\u4f01\u696d\u306b\u306f\u201cSFA\u30a2\u30ec\u30eb\u30ae\u30fc\u201d\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u3001SFA\u306b\u983c\u3089\u305a\u306b\u55b6\u696d\u529b\u3092\u5f37\u5316\u3057\u3088\u3046\u3068\u52d5\u304f\u4f01\u696d\u3082\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3068\u306f\u3044\u3048\u3001\u55b6\u696d\u304c\u76ee\u6307\u3059\u30b4\u30fc\u30eb\u306f\u3001\u7aef\u7684\u306b\u8a00\u3048\u3070\u58f2\u4e0a\u30fb\u5229\u76ca\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u58f2\u4e0a\u30fb\u5229\u76ca\u3092\u30a2\u30c3\u30d7\u3055\u305b\u308b\u306b\u306f\u300c\u6848\u4ef6\uff08\u9867\u5ba2\u6570\uff09\u3092\u5897\u3084\u3059\u300d\u300c\u9867\u5ba2\u5358\u4fa1\u3092\u4e0a\u3052\u308b\u300d\u300c\u55b6\u696d\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3059\u308b\u300d\u3068\u3044\u3046\u65bd\u7b56\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u304c\u3001\u6848\u4ef6\u3092\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3057\u306a\u304c\u3089\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3059\u308b\u306b\u306fIT\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u6700\u9069\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u308c\u306a\u3089\u3070\u3001\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u52a9\u3051\u308bSFA\u3092\u4e0a\u624b\u306b\u4f7f\u3046\u3053\u3068\u3067\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u308b\u306e\u3067\u306f\u306a\u3044\u304b \u2015\u2015 \u3068\u3044\u3046\u3053\u3068\u3067\u3001SFA\u306e\u5c0e\u5165\u6a5f\u904b\u304c\u9ad8\u307e\u3063\u305f\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6700\u521d\u306f\u55b6\u696d\u90e8\u968a\u3092\u81ea\u52d5\u5316\u3059\u308b\u3068\u3044\u3046\u7c73\u56fd\u7684\u306a\u767a\u60f3\u3060\u3063\u305fSFA\u3082\u3001\u65e5\u672c\u4f01\u696d\u306e\u55b6\u696d\u30b9\u30bf\u30a4\u30eb\u306b\u5408\u308f\u305b\u3066\u9032\u5316\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u73fe\u5728\u306f\u5358\u306a\u308b\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u52a9\u3051\u308b\u30c4\u30fc\u30eb\u3067\u306f\u306a\u304f\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316\u3092\u542b\u3080\u55b6\u696d\u529b\u5f37\u5316\u306e\u53d6\u308a\u7d44\u307f\u5168\u4f53\u3092SFA\u3068\u4f4d\u7f6e\u4ed8\u3051\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3064\u307e\u308a\u3001SFA\u3068\u306f\u55b6\u696d\u6d3b\u52d5\u3068\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u3066\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u3001\u55b6\u696d\u529b\u5f37\u5316\u3092\u56f3\u308b\u305f\u3081\u306e\u624b\u6cd5\u3084\u6982\u5ff5\u3092\u6307\u3057\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"post_add_banner\">\n<a href=\"\/form\/form_esm_casestudy.html\" target=\"_blank\" rel=\"noopener\">\n<img decoding=\"async\" src=\"\/eigyo-labo\/wp-content\/uploads\/2025\/12\/sb_bnr_casestudy_1200x628.jpg\" alt=\"\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\">\n<\/a>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"SFACRM\">SFA\u3068CRM\u306e\u9055\u3044\u3068\u5171\u901a\u70b9<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/03\/3424320_m1.jpg\" alt=\"\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u52a9\u3051\u308bSFA\u3068\u306f\uff1f \uff5e SFA\u306e\u57fa\u790e\u77e5\u8b58\uff3f\u6bd4\u8f03\"><\/figure>\n\n\n\n<p>\u55b6\u696d\u529b\u5f37\u5316\u3092\u5b9f\u73fe\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u3001SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\uff09\u3068\u3068\u3082\u306b\u8a9e\u3089\u308c\u308b\u3053\u3068\u304c\u591a\u3044\u306e\u304c\u3001CRM\uff08Customer Relationship Management\uff09\u3067\u3059\u3002<\/p>\n\n\n\n<p>SFA\u3068CRM\u306f\u3001\u3082\u3068\u3082\u3068\u307e\u3063\u305f\u304f\u5225\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u8a95\u751f\u3057\u307e\u3057\u305f\u304c\u3001\u73fe\u5728\u306f\u4e00\u307e\u3068\u3081\u306b\u3055\u308c\u308b\u3053\u3068\u304c\u591a\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u305d\u308c\u306f\u306a\u305c\u3067\u3057\u3087\u3046\u304b\uff1f<\/p>\n\n\n\n<p>\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u306eSFA\u306b\u306f\u3001\u4f8b\u3048\u3070\u4e88\u7b97\u3068\u5b9f\u7e3e\u3092\u6bd4\u8f03\u3057\u3066\u76ee\u6a19\u9054\u6210\u7387\u3068\u9054\u6210\u72b6\u6cc1\u3092\u898b\u308b\u4e88\u5b9f\u7ba1\u7406\u6a5f\u80fd\u3001\u6848\u4ef6\u3054\u3068\u306e\u9032\u6357\u72b6\u6cc1\u3092\u628a\u63e1\u3059\u308b\u6848\u4ef6\u7ba1\u7406\u6a5f\u80fd\u3001\u55b6\u696d\u6d3b\u52d5\u3092\u8a18\u9332\u30fb\u5831\u544a\u3059\u308b\u6a5f\u80fd\u306a\u3069\u304c\u5099\u308f\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u308c\u3089\u4e00\u9023\u306e\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u3064\u306a\u304e\u3001\u55b6\u696d\u6d3b\u52d5\u3068\u696d\u52d9\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u629c\u3051\u30fb\u6f0f\u308c\u3092\u306a\u304f\u3057\u3066\u55b6\u696d\u529b\u3092\u5f37\u5316\u3059\u308b\u306e\u304c\u3001SFA\u306e\u5f79\u5272\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5c5e\u4eba\u7684\u3060\u3063\u305f\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u6a19\u6e96\u5316\u3059\u308b\u3053\u3068\u3067\u55b6\u696d\u30de\u30f3\u306e\u30b9\u30ad\u30eb\u3092\u5e95\u4e0a\u3052\u3057\u3001\u8ab0\u3067\u3082\u540c\u3058\u3088\u3046\u306b\u55b6\u696d\u3067\u304d\u308b\u4f53\u5236\u3092\u3064\u304f\u308a\u4e0a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3082\u3001SFA\u306e\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<p>SFA\u306f\u3044\u308f\u3070\u300c\u55b6\u696d\u3092\u201c\u898b\u3048\u308b\u5316\u201d\u3059\u308b\u300d\u3082\u306e\u306a\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d\u3068\u65e5\u672c\u8a9e\u8a33\u3055\u308c\u308bCRM\u306f\u3001\u8a73\u7d30\u304b\u3064\u81a8\u5927\u306a\u9867\u5ba2\u60c5\u5831\u3001\u304a\u3088\u3073\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u306e\u7ba1\u7406\u3092\u57fa\u672c\u6a5f\u80fd\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3069\u306e\u4f01\u696d\u306b\u3082\u3042\u308b\u9867\u5ba2\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306f\u4f1a\u793e\u540d\u3001\u90e8\u7f72\u540d\u3001\u62c5\u5f53\u8005\u540d\u306a\u3069\u306e\u5b9a\u91cf\u60c5\u5831\u3092\u8a18\u9332\u3059\u308b\u3082\u306e\u3067\u3059\u304c\u3001CRM\u3067\u306f\u8cfc\u8cb7\u76ee\u7684\u3001\u5fd7\u5411\u3084\u30cb\u30fc\u30ba\u306a\u3069\u306e\u5b9a\u6027\u60c5\u5831\u3092\u542b\u3081\u3066\u9867\u5ba2\u5c5e\u6027\u3068\u3057\u3066\u7ba1\u7406\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u8cfc\u5165\u3057\u305f\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3001\u53d6\u5f15\u6570\u91cf\u30fb\u91d1\u984d\u306a\u3069\u306e\u8cfc\u8cb7\u5b9f\u7e3e\u3001\u983b\u5ea6\u3084\u4e88\u7b97\u3001\u6b21\u671f\u8cfc\u5165\u898b\u8fbc\u307f\u306a\u3069\u306e\u62e1\u5927\u4f59\u5730\u306b\u95a2\u3059\u308b\u60c5\u5831\u3082\u767b\u9332\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u60c5\u5831\u3092\u84c4\u7a4d\u3057\u3066\u793e\u5185\u3067\u5171\u6709\u3057\u3001\u305d\u306e\u60c5\u5831\u3092\u5206\u6790\u3057\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3001CRM\u306e\u5f79\u5272\u3067\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306f\u3044\u308f\u3070\u300c\u9867\u5ba2\u3092\u201c\u898b\u3048\u308b\u5316\u201d\u3059\u308b\u300d\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u6a5f\u80fd\u3084\u5f79\u5272\u306b\u9055\u3044\u304c\u3042\u308b\u306e\u306b\u4e00\u307e\u3068\u3081\u306b\u3055\u308c\u308b\u306e\u306b\u306f\u7406\u7531\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u308c\u306f\u3001\u3044\u305a\u308c\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3082\u4e3b\u306a\u5229\u7528\u5bfe\u8c61\u304c\u55b6\u696d\u3067\u3042\u308b\u3068\u3044\u3046\u70b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>SFA\u306f\u55b6\u696d\u6d3b\u52d5\u3084\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u305f\u3081\u306b\u55b6\u696d\u90e8\u9580\u3067\u6d3b\u7528\u3057\u307e\u3059\u304c\u3001CRM\u3082\u307e\u305f\u9867\u5ba2\u3068\u6700\u3082\u8fd1\u3044\u63a5\u70b9\u306e\u3042\u308b\u55b6\u696d\u90e8\u9580\u3067\u6700\u3082\u591a\u304f\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u55b6\u696d\u6d3b\u52d5\u306b\u304a\u3044\u3066\u9867\u5ba2\u306e\u5b58\u5728\u306f\u91cd\u8981\u306a\u8981\u7d20\u3067\u3042\u308a\u3001SFA\u3067\u3082\u9867\u5ba2\u306e\u8a73\u7d30\u306a\u60c5\u5831\u3092\u7ba1\u7406\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u73fe\u5728\u306f\u3001\u9867\u5ba2\u60c5\u5831\u306e\u7ba1\u7406\u30fb\u5206\u6790\u3092\u4e2d\u5fc3\u306b\u636e\u3048\u306a\u304c\u3089\u3001\u9867\u5ba2\u3068\u306e\u5546\u8ac7\u72b6\u6cc1\u3084\u8a2a\u554f\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3001\u58f2\u4e0a\u898b\u8fbc\u307f\u306a\u3069\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u4e00\u5143\u7684\u306b\u7ba1\u7406\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u4e3b\u6d41\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6b63\u78ba\u306b\u306f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u304b\u3089\u30b5\u30dd\u30fc\u30c8\u30b5\u30fc\u30d3\u30b9\u307e\u3067\u306e\u5e45\u5e83\u3044\u696d\u52d9\u3067\u6d3b\u7528\u3055\u308c\u308bCRM\u306b\u3001\u55b6\u696d\u3092\u652f\u63f4\u3059\u308bSFA\u304c\u4e00\u6a5f\u80fd\u3068\u3057\u3066\u542b\u307e\u308c\u3066\u3044\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u304c\u3001\u3044\u305a\u308c\u306b\u305b\u3088\u73fe\u5728\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u591a\u304f\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001SFA\u3068CRM\u306e\u4e21\u65b9\u306e\u5f79\u5272\u3092\u679c\u305f\u3059\u3053\u3068\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"i\">\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u5f79\u5272\u306f\u30d7\u30ed\u30bb\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/03\/2948165_m.jpg\" alt=\"\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u52a9\u3051\u308bSFA\u3068\u306f\uff1f \uff5e SFA\u306e\u57fa\u790e\u77e5\u8b58\uff3f\u904b\u7528\"><\/figure>\n\n\n\n<p>\u55b6\u696d\u6d3b\u52d5\u3084\u696d\u52d9\u3092\u652f\u63f4\u3057\u3001\u55b6\u696d\u529b\u5f37\u5316\u306b\u5f79\u7acb\u3064SFA\u3067\u3059\u304c\u3001\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308c\u3070\u52b9\u679c\u304c\u8868\u308c\u308b\u3068\u8003\u3048\u308b\u306e\u306f\u5927\u304d\u306a\u9593\u9055\u3044\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5f53\u7136\u306e\u3053\u3068\u306a\u304c\u3089\u3001\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u306f\u30c4\u30fc\u30eb\u306b\u3059\u304e\u305a\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u898b\u76f4\u3057\u3082\u542b\u3081\u3066\u6b63\u3057\u304f\u904b\u7528\u3057\u306a\u3051\u308c\u3070\u3001\u6c7a\u3057\u3066\u52b9\u679c\u306f\u5f97\u3089\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u529b\u5f37\u5316\u306b\u5411\u3051\u3066\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u898b\u76f4\u3059\u306b\u306f\u3001\u3069\u3053\u304b\u3089\u53d6\u308a\u7d44\u3081\u3070\u3088\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u529b\u5f37\u5316\u3092\u55ab\u7dca\u306e\u8ab2\u984c\u3068\u3059\u308b\u4f1a\u793e\u306b\u306f\u5171\u901a\u3059\u308b\u554f\u984c\u70b9\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u305d\u306e\u5927\u672c\u306f\u5b9f\u306f\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u672c\u6765\u306e\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u306a\u3044\u305f\u3081\u306b\u3001\u55b6\u696d\u304c\u4e0a\u624b\u304f\u884c\u304b\u306a\u3044\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3060\u304b\u3089\u307e\u305a\u306f\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u5f79\u5272\u3092\u898b\u76f4\u3059\u3053\u3068\u304b\u3089\u59cb\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u822c\u7684\u306a\u4f01\u696d\u306e\u55b6\u696d\u90e8\u9580\u306f\u3001\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u90e8\u9580\u5185\u306e\u58f2\u4e0a\u30fb\u5229\u76ca\u306a\u3069\u306e\u6570\u5024\u76ee\u6a19\u3092\u8ab2\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u7d50\u679c\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u3060\u3051\u304c\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u5f79\u5272\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u30de\u30f3\u304c\u3069\u3093\u306a\u55b6\u696d\u6d3b\u52d5\u30fb\u696d\u52d9\u3092\u884c\u3063\u3066\u3044\u308b\u306e\u304b\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068 \u2015\u2015 \u30d7\u30ed\u30bb\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3053\u305d\u304c\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u91cd\u8981\u306a\u5f79\u5272\u306a\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4eca\u306e\u65e5\u672c\u4f01\u696d\u3067\u306f\u30c8\u30c3\u30d7\u30bb\u30fc\u30eb\u30b9\u306e\u55b6\u696d\u30de\u30f3\u304c\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u6607\u683c\u3059\u308b\u30b1\u30fc\u30b9\u304c\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u30c8\u30c3\u30d7\u30bb\u30fc\u30eb\u30b9\u3092\u5b9f\u73fe\u3059\u308b\u306b\u306f\u3001\u5fc5\u305a\u305d\u306e\u55b6\u696d\u30de\u30f3\u306e\u30d7\u30ed\u30bb\u30b9\u306b\u201c\u6210\u529f\u306e\u79d8\u8a23\u201d\uff08\u30ce\u30a6\u30cf\u30a6\uff09\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u305f\u304c\u3063\u3066\u3001\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u6700\u521d\u306b\u3084\u308b\u3079\u304d\u3053\u3068\u306f\u3001\u81ea\u5206\u304c\u30c8\u30c3\u30d7\u30bb\u30fc\u30eb\u30b9\u306e\u55b6\u696d\u30de\u30f3\u6642\u4ee3\u306b\u57f9\u3063\u3066\u304d\u305f\u30ce\u30a6\u30cf\u30a6\u3092\u5206\u89e3\u3057\u3066\u201c\u898b\u3048\u308b\u5316\u201d\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u5206\u89e3\u3057\u3066\u68da\u5378\u3057\u3057\u3001\u55b6\u696d\u30de\u30f3\u304c\u3084\u308b\u3079\u304d\u4ed5\u4e8b\u3001\u4ed6\u306b\u4efb\u305b\u3089\u308c\u308b\u4ed5\u4e8b\u306b\u4ed5\u5206\u3051\u3001\u3084\u308b\u3079\u304d\u4ed5\u4e8b\u3060\u3051\u3092\u8ab0\u3067\u3082\u5b9f\u8df5\u3067\u304d\u308b\u3001\u518d\u73fe\u6027\u306e\u3042\u308b\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306b\u7d44\u307f\u7acb\u3066\u76f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3057\u3066\u3001\u305d\u308c\u305e\u308c\u306e\u30d7\u30ed\u30bb\u30b9\u306bKPI\uff08Key Performance Indicators\uff1d\u76ee\u6a19\u306e\u9054\u6210\u5ea6\u5408\u3044\u3092\u8a08\u308b\u5b9a\u91cf\u7684\u306a\u6307\u6a19\uff09\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3082\u3061\u308d\u3093\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306f\u4e00\u5ea6\u306b\u6539\u5584\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u8a2d\u5b9a\u3055\u308c\u305fKPI\u3067\u52b9\u679c\u3092\u6e2c\u5b9a\u30fb\u691c\u8a3c\u3057\u3001\u6b21\u306e\u6539\u5584\u306b\u3064\u306a\u3050\u3068\u3044\u3046PDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u304c\u201c\u55b6\u696d\u3092\u79d1\u5b66\u3059\u308b\u201d\u3068\u3044\u3046\u3053\u3068\u3067\u3042\u308a\u3001SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\uff09\u306f\u305d\u3046\u3057\u305f\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u30d7\u30ed\u30bb\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u652f\u63f4\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u5404\u55b6\u696d\u30de\u30f3\u304c\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u6b63\u3057\u304f\u9042\u884c\u3059\u308b\u305f\u3081\u306e\u30bb\u30eb\u30d5\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u3001\u3053\u308c\u304c\u3067\u304d\u308b\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u6975\u5c11\u6570\u306b\u9650\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307b\u3068\u3093\u3069\u306e\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u52d8\u3084\u3072\u3089\u3081\u304d\u3067\u884c\u52d5\u3057\u3066\u304d\u305f\u305f\u3081\u3001\u30ce\u30a6\u30cf\u30a6\u3092\u518d\u73fe\u3059\u308b\u3053\u3068\u304c\u82e6\u624b\u3060\u304b\u3089\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3093\u306a\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u3068\u3063\u3066\u3082\u3001SFA\u306f\u6709\u52b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>SFA\u306e\u4e2d\u306b\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u524d\u306b\u696d\u52d9\u3092\u5206\u89e3\u30fb\u5b9a\u7fa9\u3057\u3066\u304f\u308c\u308b\u55b6\u696d\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3001\u696d\u52d9\u6a19\u6e96\u5316\u306e\u9032\u3081\u65b9\u306a\u3069\u3092\u652f\u63f4\u3059\u308b\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306a\u3069\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u3088\u308a\u65e9\u304f\u78ba\u5b9f\u306b\u55b6\u696d\u529b\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/03\/150310_01.png\" alt=\"\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u3066\u55b6\u696d\u529b\u3092\u5f37\u5316\u3059\u308bSFA\u306e\u5168\u4f53\u50cf\"><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"i-2\">\u300c\u7c21\u5358\u300d\u300c\u30b5\u30dd\u30fc\u30c8\u300d\u300c\u5b9f\u7e3e\u300d\u3067\u9078\u3076<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-content\/uploads\/2015\/03\/3246543_m.jpg\" alt=\"\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u52a9\u3051\u308bSFA\u3068\u306f\uff1f \uff5e SFA\u306e\u57fa\u790e\u77e5\u8b58\uff3f\u9078\u3076\"><\/figure>\n\n\n\n<p>\u3053\u3053\u307e\u3067\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u898b\u76f4\u3057\u3001\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u5f79\u5272\u306a\u3069\u3001SFA\u3092\u5c0e\u5165\u30fb\u904b\u7528\u3059\u308b\u969b\u306b\u53d6\u308a\u7d44\u3080\u3079\u304d\u3053\u3068\u3092\u8aac\u660e\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3067\u306f\u3001\u5b9f\u969b\u306b\u55b6\u696d\u306e\u4ed5\u4e8b\u3092\u52a9\u3051\u308b\u30c4\u30fc\u30eb\u3068\u3057\u3066\u306eSFA\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165\u3059\u308b\u306b\u306f\u3001\u3069\u3093\u306a\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u308c\u3070\u3088\u3044\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/p>\n\n\n\n<p>SFA\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u306f\u3001\u793e\u5185\u306b\u69cb\u7bc9\u3059\u308b\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u306e\u30d1\u30c3\u30b1\u30fc\u30b8\u304b\u3089SaaS\u578b\u306e\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u307e\u3067\u3001\u591a\u7a2e\u591a\u69d8\u306a\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u304c\u5b58\u5728\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u81ea\u793e\u306b\u6700\u9069\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u9078\u3070\u306a\u3044\u3068\u3001\u300c\u5c0e\u5165\u3057\u305f\u306e\u306b\u4f7f\u3044\u7269\u306b\u306a\u3089\u306a\u3044\u300d\u300c\u55b6\u696d\u30de\u30f3\u304c\u8ab0\u3082\u4f7f\u308f\u306a\u3044\u300d\u3068\u3044\u3063\u305f\u3053\u3068\u306b\u306a\u308a\u304b\u306d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>SFA\u306e\u5c0e\u5165\u306b\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306b\u306f\u3001\u4ee5\u4e0b\u306e3\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u7559\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\uff081\uff09\u64cd\u4f5c\u304c\u300c\u7c21\u5358\u300d<\/h3>\n\n\n\n<p>\u307e\u305a\u306f\u3001\u3071\u3063\u3068\u898b\u306e\u7b2c\u4e00\u5370\u8c61\u304c\u300c\u4f7f\u3044\u3084\u3059\u305d\u3046\u300d\u3068\u611f\u3058\u308b\u304b\u753b\u9762\u69cb\u6210\u3092\u30c1\u30a7\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3057\u3066\u3001\u5165\u529b\u304c\u7c21\u5358\u304b\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>\u4e00\u89a7\u304b\u3089\u9078\u3093\u3067\u3044\u304f\u3060\u3051\u3067\u3001\u3042\u3063\u3068\u3044\u3046\u9593\u306b\u5165\u529b\u304c\u5b8c\u4e86\u3059\u308b\u3088\u3046\u306a\u7c21\u5358\u3055\u304c\u4f55\u3088\u308a\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u30de\u30f3\u306e\u4ed5\u4e8b\u306f\u672c\u6765\u3001\u9867\u5ba2\u3068\u5546\u8ac7\u3059\u308b\u3053\u3068\u3067\u3059\u304b\u3089\u3001\u55b6\u696d\u30de\u30f3\u304c\u82e6\u75db\u306b\u601d\u3046\u307b\u3069\u5927\u91cf\u306e\u60c5\u5831\u306e\u5165\u529b\u3092\u5f37\u8981\u3059\u308b\u30c4\u30fc\u30eb\u306f\u9593\u9055\u3044\u306a\u304f\u4f7f\u308f\u308c\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5546\u8ac7\u4e2d\u3084\u5546\u8ac7\u76f4\u5f8c\u306e\u79fb\u52d5\u4e2d\u306b\u4f7f\u3048\u308b\u30b9\u30de\u30fc\u30c8\u30c7\u30d0\u30a4\u30b9\u5bfe\u5fdc\u3082\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u308f\u3056\u308f\u3056\u4f1a\u793e\u306b\u623b\u3063\u3066PC\u306b\u5165\u529b\u3059\u308b\u306e\u306f\u52b9\u7387\u304c\u60aa\u304f\u3001\u5bfe\u5fdc\u304c\u9045\u308c\u3066\u6a5f\u4f1a\u640d\u5931\u306b\u3064\u306a\u304c\u308b\u304a\u305d\u308c\u304c\u3042\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\uff082\uff09\u300c\u30b5\u30dd\u30fc\u30c8\u300d\u304c\u5145\u5b9f<\/h3>\n\n\n\n<p>SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\uff09\u3092\u5c0e\u5165\u3059\u308b\u969b\u306b\u30c4\u30fc\u30eb\u3092\u5165\u308c\u305f\u3060\u3051\u3067\u306f\u610f\u5473\u304c\u306a\u3044\u3053\u3068\u306f\u3001\u3059\u3067\u306b\u3054\u7406\u89e3\u3044\u305f\u3060\u3051\u305f\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c4\u30fc\u30eb\u3092\u4f7f\u3063\u3066\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3057\u3066\u3044\u304f\u3053\u3068\u304cSFA\u306e\u76ee\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u306b\u306f\u3001SFA\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u9078\u5b9a\u6642\u306b\u201c\u58f2\u308a\u3063\u653e\u3057\u201d\u3067\u306f\u306a\u3044\u304b\u3001\u5341\u5206\u306b\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4f01\u696d\u306e\u55b6\u696d\u90e8\u9580\u306bSFA\u304c\u5b9a\u7740\u3057\u3066\u52b9\u679c\u304c\u5f97\u3089\u308c\u308b\u307e\u3067\u306b\u306f\u3001\u8a66\u884c\u932f\u8aa4\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u3001SFA\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30d9\u30f3\u30c0\u30fc\u5074\u306b\u3082\u4e2d\u9577\u671f\u7684\u306a\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3069\u306e\u30d9\u30f3\u30c0\u30fc\u3082\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u58f2\u308d\u3046\u3068\u3059\u308b\u3068\u304d\u306b\u306f\u3042\u306e\u624b\u3053\u306e\u624b\u3067\u81ea\u793e\u306e\u512a\u4f4d\u6027\u3092\u8a9e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u672c\u5f53\u306b\u91cd\u8981\u306a\u306e\u306f\u3001\u5c0e\u5165\u5f8c\u306b\u3082SFA\u3092\u901a\u3058\u3066\u4f01\u696d\u306e\u55b6\u696d\u529b\u5f37\u5316\u3092\u652f\u63f4\u3059\u308b\u3057\u3063\u304b\u308a\u3068\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3067\u3059\u3002<\/p>\n\n\n\n<p>SFA\u306e\u9078\u5b9a\u306b\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306b\u306f\u3001\u30d9\u30f3\u30c0\u30fc\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u6700\u91cd\u8996\u3059\u3079\u304d\u3068\u8a00\u3063\u3066\u3082\u904e\u8a00\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\uff083\uff09\u8c4a\u5bcc\u306a\u300c\u5b9f\u7e3e\u300d<\/h3>\n\n\n\n<p>SFA\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u4fe1\u7528\u306b\u5024\u3059\u308b\u304b\u3069\u3046\u304b\u3001\u305d\u308c\u3092\u5ba2\u89b3\u7684\u306b\u78ba\u8a8d\u3067\u304d\u308b\u306e\u306f\u3001\u5c0e\u5165\u5b9f\u7e3e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f01\u696d\u306e\u55b6\u696d\u304cSFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\uff09\u306e\u5c0e\u5165\u52b9\u679c\u3092\u5f97\u308b\u306b\u306f\u3001\u8a66\u884c\u932f\u8aa4\u3092\u7e70\u308a\u8fd4\u3057\u3066\u30ce\u30a6\u30cf\u30a6\u3092\u305f\u3081\u3066\u3044\u304f\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u304c\u3001\u305d\u308c\u306f\u305d\u306e\u307e\u307e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u767a\u3059\u308b\u30d9\u30f3\u30c0\u30fc\u306b\u3082\u5f53\u3066\u306f\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3064\u307e\u308a\u3001\u5c0e\u5165\u5b9f\u7e3e\u304c\u8c4a\u5bcc\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3042\u308b\u307b\u3069\u3001\u30c4\u30fc\u30eb\u306f\u5b89\u5b9a\u3057\u3066\u7a3c\u50cd\u3057\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3059\u308b\u3055\u307e\u3056\u307e\u306a\u77e5\u898b\u304c\u84c4\u7a4d\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u55b6\u696d\u529b\u5f37\u5316\u306e\u7cbe\u5ea6\u306f\u78ba\u5b9f\u306b\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u540c\u696d\u4ed6\u793e\u304c\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u55b6\u696d\u306e\u8ab2\u984c\u306b\u53d6\u308a\u7d44\u307f\u3001\u305d\u306e\u624b\u6bb5\u3068\u3057\u3066\u3069\u306e\u3088\u3046\u306bSFA\u3092\u6d3b\u7528\u3057\u3066\u55b6\u696d\u529b\u5f37\u5316\u306b\u6210\u529f\u3057\u305f\u306e\u304b\u3002\u305d\u3046\u3057\u305f\u5c0e\u5165\u4e8b\u4f8b\u3092\u53d6\u308a\u5bc4\u305b\u3066\u78ba\u8a8d\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u300c\u4e0b\u304c\u308a\u7d9a\u3051\u308b\u58f2\u4e0a\u3092\u6539\u5584\u3057\u305f\u3044\u300d\u300c\u7af6\u5408\u4ed6\u793e\u3068\u306e\u7af6\u4e89\u306b\u306a\u304b\u306a\u304b\u52dd\u3066\u306a\u3044\u300d\u300c\u9867\u5ba2\u306b\u63d0\u6848\u3057\u3066\u3082\u6210\u679c\u306b\u7d50\u3073\u3064\u304b\u306a\u3044\u300d\u300c\u55b6\u696d\u30de\u30f3\u500b\u4eba\u306e\u30b9\u30ad\u30eb\u306b\u5dee\u304c\u3042\u308b\u300d\u30fb\u30fb\u30fb\u3042\u306a\u305f\u306e\u4f1a\u793e\u306e\u55b6\u696d\u306b\u306f\u3001\u3053\u3093\u306a\u60a9\u307f\u306f\u3042\u308a\u307e\u305b\u3093\u304b\uff1f &#8230;<\/p>\n","protected":false},"author":1,"featured_media":254,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"yes","footnotes":""},"categories":[713],"tags":[148,494,555],"class_list":["post-239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sfa-crm","tag-sfa","tag-494","tag-glossary-basics"],"_links":{"self":[{"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/posts\/239"}],"collection":[{"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/comments?post=239"}],"version-history":[{"count":16,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/posts\/239\/revisions"}],"predecessor-version":[{"id":24085,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/posts\/239\/revisions\/24085"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/media\/254"}],"wp:attachment":[{"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/media?parent=239"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/categories?post=239"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.e-sales.jp\/eigyo-labo\/wp-json\/wp\/v2\/tags?post=239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}